BBCNEWS — Business Today 20261102 113000 UTC 278 transcript segments Original Broadcaster Captioning (Enhanced) Data courtesy of The GDELT Project (https://www.gdeltproject.org/), from the Internet Archive TV News Archive. Machine transcription. Treat it as a searchable index of what was broadcast, not a verbatim quotation record. [00:00:00] MUSIC [00:00:02] Now on BBC News. The latest business [00:00:07] business news from across the globe. [00:00:09] globe. Business Today. Exodus fears [00:00:21] fears investors pull billions of of dollars out of Binance as the [00:00:24] the hacked crypto exchange reopens [00:00:26] reopens for withdrawals. Oil prices [00:00:29] prices dip despite more attacks on on tankers in the Gulf as talks raised [00:00:32] raised the prospect of a diplomatic [00:00:35] diplomatic solution to the war. The [00:00:37] The AI bears take a breather. Tech Tech shares stabilise after Friday's [00:00:41] Friday's trillion dollar sell off [00:00:44] off and stressed out campaigners campaigners warn of the toxic effects [00:00:48] effects of workplace stress. We'll We'll get some coping tips from a [00:00:52] a leading expert. Hello. Welcome [00:00:54] Welcome along. This is Business Today. Today. I'm Ben Thompson. We're going [00:00:57] going to start with fears of a bank [00:01:01] bank run on the cryptocurrency exchange exchange Binance after it suffered [00:01:03] suffered the biggest ever crypto crypto heist last week. Binance reopened [00:01:07] reopened for withdrawals for a few few hours on Sunday, and it's admitted [00:01:10] admitted that billions of dollars dollars have been taken out by customers. [00:01:13] customers. But the scale of that that is still becoming clear. So So let's run you through the numbers. [00:01:17] numbers. And Binance says it suffered [00:01:19] suffered a net outflow of $3.6 billion [00:01:22] billion that happened on Sunday. Sunday. But according to the Financial [00:01:26] Financial Times, that figure is already already higher $5 billion based on [00:01:29] on crypto analytics firm DefiLlama [00:01:32] DefiLlama DefiLlama. Either way, way, it is still a fraction of the [00:01:35] the total funds held by Binance, [00:01:37] Binance, which it claims is $171 [00:01:40] $171 billion. Binance has, of course, course, pledged to cover any investor [00:01:44] investor losses, but just how much much long-term damage has been done [00:01:47] done to Binance and cryptocurrency [00:01:49] cryptocurrency in general by last last week's security breach. Let's [00:01:52] Let's talk now to Katharine Wooller, Wooller, who's a banking and financial [00:01:55] financial services strategist for for the IT company Softcat. Good [00:01:58] Good to have you here. And let me me start with that. How damaging [00:02:02] damaging is this Reputationally to to the industry do you think? Yeah, [00:02:04] Yeah, sure. Look, it's a big problem. problem. Binance is the world's largest [00:02:08] largest crypto exchange. So a place place where private individuals or [00:02:13] or businesses or institutions can can buy and sell crypto and a range [00:02:15] range of other activities such as as sending crypto and earning interest [00:02:18] interest by market share. Binance Binance is the largest organisation [00:02:21] organisation in the world of its its type by a significant margin. [00:02:24] margin. That's in terms of the assets assets it's holding and also those [00:02:27] those daily traded volumes. And of of course it is the largest hack [00:02:30] hack in history. It's roughly four four times the size of the largest [00:02:34] largest previous hack, which was was an exchange called Bybit in February [00:02:37] February last year. So, you know, know, Reputationally it is big, but [00:02:41] but in terms of sort of relative relative size, what was stolen in [00:02:44] in the hack is a relatively small [00:02:46] small proportion of what a huge asset [00:02:48] asset class for over 2 trillion USD. USD. That's all the crypto in the [00:02:52] the world together. So it's if you you phrase it another way, it's about [00:02:55] about £1 worth of crypto for every [00:02:59] every £400 worth in the world. So So bad news sort of reputationally [00:03:02] reputationally bad news if you hold [00:03:04] hold crypto. There was a $100 billion [00:03:07] billion sell off as a result. But [00:03:10] But equally, you know, the crypto [00:03:12] crypto industry as a whole has a [00:03:15] a number of other historical occasions occasions where bad news has come [00:03:17] come out, whether it was the FTX FTX exchange collapsing or sort of [00:03:21] of bad news related to regulation, regulation, and often that bad news [00:03:24] news can be shrugged off. And some [00:03:26] some of what's been lost in terms terms of value, I'd expect to see [00:03:30] see come back. What it has done is [00:03:33] is encourage other platforms to improve [00:03:36] improve its security and make changes [00:03:38] changes to its system to make sure [00:03:40] sure that they are secure, that in [00:03:43] in itself is very beneficial. I wonder, wonder, though, what the industry [00:03:46] industry could be doing to reassure reassure investors that their savings, [00:03:49] savings, their investments are safe? [00:03:51] safe? Yeah. Of course. So look, I [00:03:55] I think from a cyber point of view, view, it's really interesting. So [00:03:58] So the entry point for TraderTraitor TraderTraitor who are being credited [00:04:01] credited with the hack is actually actually relatively simple. It's [00:04:04] It's what's called an end point compromise. [00:04:06] compromise. So that's when a hacker [00:04:10] hacker manages to get unauthorised unauthorised access to either an an individual device or a computer. [00:04:14] computer. Typically within Binance Binance network. So that raises lots [00:04:17] lots of interesting questions around around custody. So that's how exchanges [00:04:20] exchanges or custody providers look look after their customers. Crypto [00:04:23] Crypto and specifically what's called called virtual keys. So that is the [00:04:26] the way that you essentially access access your crypto. It's a piece [00:04:29] piece of code which allows you access. [00:04:32] access. So a lot of exchanges would would keep their crypto offline in in what's called cold storage. That [00:04:36] That means it's not connected to to the internet. So inherently harder [00:04:39] harder to hack. And of course, there's there's lots of elements of traditional traditional financial infrastructure [00:04:43] infrastructure that apply here. So So if you think about things like [00:04:46] like insurance, you can insure against against cyber attacks when of course [00:04:48] course appropriate risks have been been managed. Regulation depending [00:04:51] depending on where the exchange is is located, the specific regulations [00:04:54] regulations called Dora, the Digital Digital Operational Resilience Act, Act, which has applied since January [00:04:58] January last year and that is designed designed to ensure financial infrastructure [00:05:01] infrastructure can withstand and and respond to and recover from those [00:05:05] those failures, often from cyber cyber attacks. Catherine, good to to talk to you. Thanks for explaining [00:05:08] explaining all that for us. Thank Thank you. Katharine Wooller there there at Softcat thanks. The price [00:05:12] price of oil has dipped on hopes [00:05:14] hopes of a diplomatic solution to [00:05:16] to ending the US-Iran war, but oil oil prices do remain at their highest [00:05:20] highest level in months. Iranian Iranian negotiators wrapped up three [00:05:23] three days of talks in Qatar on Sunday. Sunday. Well, in the last few hours, [00:05:27] hours, Iran's foreign ministry said said it's considering a two day plan [00:05:30] plan to reopen the Strait of Hormuz, [00:05:32] Hormuz, but only if the US agrees agrees to conditions including sanctions [00:05:35] sanctions relief. Meanwhile, shipping shipping in the Gulf is still under [00:05:38] under threat. These images were shown shown on Iranian state television [00:05:42] television claiming to be two oil oil tankers that exploded after striking [00:05:45] striking mines whilst travelling travelling through what they say [00:05:48] say was an unauthorised route in in the strait. Now we can't verify, [00:05:51] verify, though, when those pictures pictures were taken. Oil prices are [00:05:54] are at their highest in months. The The international benchmark Brent [00:05:57] Brent crude is down 4% this morning. [00:06:01] morning. It's about $108 a barrel. barrel. While Middle East energy energy analyst Kate Dourian has been [00:06:04] been telling us about the current current status of the conflict. The [00:06:08] The Israeli elections were inconclusive. [00:06:10] inconclusive. So Mr Netanyahu is [00:06:12] is is going to remain as caretaker. caretaker. So and we know what his [00:06:16] his position is. He wants you know, [00:06:18] know, he wants Iran. He wants more [00:06:22] more attacks against Iran. He wants wants regime change. But at the same [00:06:25] same time, we're seeing some diplomatic diplomatic moves. Qatar obviously [00:06:29] obviously is one of those Gulf countries countries that was really, really [00:06:32] really hit hard by the closure of of the Strait of Hormuz. And, you [00:06:35] you know, because they don't have [00:06:37] have the option to move their tankers [00:06:40] tankers and export LNG, which is is why we've seen such very, very [00:06:43] very high prices for gas in Europe [00:06:46] Europe in recent weeks. They've come [00:06:48] come off a little bit, but it's, [00:06:51] it's, you know, the market is also also bracing for the possibility [00:06:55] possibility that after the midterm midterm elections in the US, there there may be renewed attacks against [00:06:59] against Iran. Iran has said that [00:07:00] that there would be no geographic geographic limits to its response. [00:07:04] response. So, you know, we're still [00:07:05] still in a state of no war, no peace, [00:07:09] peace, diplomatic efforts ongoing. ongoing. But the US doesn't seem [00:07:11] seem to be involved. It's between between Qatar and Iran. So we just [00:07:15] just have to wait and see. But prices [00:07:17] prices have come off on, on expectations expectations that there may be a [00:07:20] a diplomatic solution. Kate Dourian Dourian there. Now let's turn to [00:07:24] to Wall Street because there could could be a bit of a calmer start [00:07:27] start to November, with US shares shares set to open higher after a [00:07:29] a brutal sell off at the end of last last week. Well, fears over the valuation [00:07:33] valuation of tech shares and the the vast amount that's been bet on [00:07:36] on AI saw around $2.5 trillion wiped [00:07:39] wiped off the tech dominated Nasdaq [00:07:42] Nasdaq 100 index last month. But But the big question Will the calm [00:07:46] calm last. Let's talk to Janet Mui, Mui, who's head of market analyst [00:07:48] analyst at RBC Brewin Dolphin in in London. Janet, good to see you. [00:07:51] you. And let's ask that question [00:07:53] question will the calm last do you [00:07:55] you think? Hi. Hi. Thanks for having [00:07:58] having me. I'm doubtful that the the car will last because I think [00:08:02] think in the near term there are are still quite a lot of risk event. [00:08:05] event. For example, tomorrow's midterm [00:08:07] midterm election and also the ongoing ongoing geopolitics, the fluctuation [00:08:11] fluctuation in oil prices and the the uncertainty in US interest rate [00:08:14] rate direction. Of course, the AI AI trade is is one of the biggest [00:08:18] biggest risk out there because in in the latest earnings season, there [00:08:22] there are evidence that some companies companies are starting to miss their [00:08:25] their earnings estimate. And there's there's evidence that they're still [00:08:28] still pouring in hundreds of billions billions of dollars into this AI [00:08:32] AI capital spending and their free [00:08:34] free cash flow has been eroding. eroding. So this concern is unlikely [00:08:38] unlikely to go away because we're we're talking about AI investment [00:08:41] investment that, you know, multiple multiple years in the horizon and and the returns are still uncertain. [00:08:45] uncertain. And Janet, you say some some are missing, some are not though. [00:08:49] though. And there are real winners winners and losers from this AI boom. [00:08:51] boom. Just talk us through [00:08:57] that. Yeah, sure. So basically, I I think the expectation first of of all for earnings is still too [00:09:01] too high. So there are companies [00:09:03] companies that are beating earnings [00:09:06] earnings estimate because their fundamental fundamental business are very strong. [00:09:10] strong. However the size of the earnings [00:09:13] earnings beat has been smaller compared [00:09:14] compared to last quarter for example. [00:09:17] example. And because of the size size of this AI build out, I think [00:09:20] think investors are very concerned concerned that, you know, those large [00:09:23] large tech companies that historically [00:09:25] historically have very huge cash cash flow, they're actually using [00:09:28] using all of that to build AI. And And so if you're an investor, you [00:09:31] you care about profits, you care care about cash flow, you care about [00:09:33] about debt. And there's also evidence [00:09:35] evidence that even super profitable profitable companies are having to [00:09:39] to borrow huge sums of money to fund fund this AI. And obviously investors [00:09:43] investors are concerned about that. that. Yeah. And one of the big issues [00:09:46] issues has been as you touch on the the vast amounts of money that have [00:09:49] have been pumped in and waiting for for the payday, waiting for the return return and for some companies that's [00:09:53] that's coming sooner than others. others. And, you know, is that purely purely what investors are focused [00:09:57] focused on right now, a return on [00:10:00] on that investment? Yeah. I mean [00:10:03] mean for cloud companies, the likes [00:10:05] likes of alphabet Amazon, Microsoft [00:10:10] Microsoft and meta, their cloud computing computing business is profitable [00:10:14] profitable because the demand for for AI computing is going through [00:10:17] through the roof. On that front is [00:10:19] is is pretty clear for some companies, [00:10:22] companies, the AI build out for smaller [00:10:24] smaller size companies, midsize companies, [00:10:28] companies, they're having cash flow flow issues. They have to borrow borrow a lot. And fundamentally, [00:10:32] fundamentally, they're not that cash cash rich. We talk about the mid-sized [00:10:34] mid-sized cloud computing companies companies and those companies are [00:10:38] are having to actually issue debt debt at double digit percentage in [00:10:42] in the debt market. So I think that's that's the problem. And if you talk [00:10:44] talk about software companies, obviously [00:10:48] obviously AI could be very beneficial beneficial to companies with a good [00:10:51] good ecosystem, but there are many many companies in the software sector [00:10:54] sector that are losing that competitive competitive edge due to AI. So in [00:10:58] in short, there's a lot of uncertainty. uncertainty. But you're right, there there will be winners and losers. [00:11:02] losers. Jana, always good to talk talk to you. Thanks so much Janet [00:11:04] Janet Mui that RBC Brewin Dolphin. Dolphin. Thank you. Now if you're [00:11:07] you're back at work this Monday, Monday, how are you feeling? How [00:11:10] How are your stress levels? Well, Well, amid geopolitical turmoil, [00:11:13] turmoil, fast changing technology technology and the constant threat threat of restructuring, the world [00:11:17] world of work is a pretty stressful stressful place right now. Campaigners [00:11:19] Campaigners are trying to raise awareness awareness about it and the impact [00:11:23] impact it can have if left unaddressed, unaddressed, unaddressed. We've been [00:11:27] been speaking to a human performance performance expert who's trained trained people working in some of [00:11:30] of the most high pressure environments environments from the US Air Force [00:11:33] Force to the sales floors at Goldman Goldman Sachs. He took us through [00:11:36] through some of the advice that he [00:11:37] he gives. Stress in and of itself [00:11:40] itself actually is is not the issue. [00:11:41] issue. And the avoidance of stress stress certainly isn't the answer. [00:11:45] answer. But stress in the absence absence of recovery does become problematic. [00:11:49] problematic. So the main message message is we need the stress that [00:11:52] that actually creates the opportunity opportunity to optimise performance. performance. The opportunity for [00:11:56] for us to grow as humans. But we [00:11:58] we also have to pay attention to [00:12:01] to where the growth happens and the the growth happens in the recovery [00:12:04] recovery phase when we talk about about these stressors. So that's [00:12:08] that's an important word. The stressor stressor is the thing that's delivering [00:12:11] delivering the stress to the individual. individual. We often talk about them [00:12:14] them in very big kind of macro descriptions descriptions like what's happening [00:12:18] happening in the Middle East, what's what's happening in my company, the [00:12:21] the brain fundamentally doesn't like like that because it feels like it [00:12:25] it has no control. We're just reacting reacting to whatever this thing is [00:12:28] is going to do to us. So so for example, example, what we need to do in those [00:12:32] those situations is start to pay [00:12:33] pay attention to what we can control. [00:12:36] control. And that shifts the focus focus from external to internal. [00:12:39] internal. Now I'm going to decide [00:12:41] decide how I interact with this situation, situation, however big, however complex, [00:12:44] complex, I'm going to do it on my [00:12:47] my terms and that calms the psychology psychology down. And that then in [00:12:51] in turn calms off physiology down, down, which is very important in [00:12:54] in our ability to sustain our performance performance without getting exhausted, [00:12:58] exhausted, overwhelmed or burning burning out. That is your business business this hour. We'll see you [00:13:01] you very soon. Bye-bye. MUSIC [00:14:20] gains. Follow our coverage right [00:14:21] right here on BBC News. MUSIC [00:14:42] Nearly two years since Donald Trump returned to office, where does [00:14:45] does America stand? Oil disruptions [00:14:48] disruptions caused by the war in in Iran have driven up the price [00:14:51] price of diesel. Will voters strengthen strengthen his hand or change the [00:14:55] the balance of power? So I'm asking asking you to pretend that I'm on [00:14:59] on the ballot. Our team explore what's what's shaping the vote and what [00:15:01] what it means for America and the the rest of the world. You're live [00:15:05] live with BBC News. The US midterm [00:15:08] midterm elections 2026 on BBC News. [00:15:13] News. Hello. Welcome back. I'm Mark Mark Lowen. Let's return now to our [00:15:16] our top story this hour. Both Ukraine Ukraine and Russia say their emergency [00:15:20] emergency alert apps have been hit hit by cyber attacks. Ukraine warned [00:15:24] warned late on Sunday that its air air alert app appeared to have been [00:15:28] been compromised after citizens received received false notifications. Later, [00:15:31] Later, Moscow said that an app belonging [00:15:33] belonging to its emergencies ministry ministry had been targeted. A little [00:15:36] little earlier we heard from the the Ukrainian MP Oleksandr Merezhko. [00:15:39] Merezhko. He is the chair of the the foreign Affairs Committee in [00:15:42] in the Ukrainian parliament and says says his government hasn't been able [00:15:45] able to fully confirm who was behind [00:15:47] behind the cyber attack. But it has has suspicions. We don't know for [00:15:51] for sure who to blame, but seemingly [00:15:54] seemingly it was Russia and attempt attempt to cause panic in Ukraine. [00:15:58] Ukraine. But it definitely