CBCNEWS — The National
20260811 080000 UTC
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[00:00:24] (♪) >> Crystal: TONIGHT, POLICE ASK
[00:00:27] FOR WITNESSES WHO SAW SUSPICIOUS
[00:00:29] ACTIVITY AS THEY HUNT FOR THE CAUSE OF B.C.'S BALD RANGE
[00:00:32] WILDFIRE. >> SOME OF THAT FIRE WAS COMING
[00:00:36] OVER THE RIDGE AND THEN YOU SAW
[00:00:42] FIREBALLS. >> Crystal: A FIRST GLIMPSE OF THE DAMAGE, GIVING HOPE AND CONFIRMING LOSS. >> NOT KNOWING, THAT'S PROBABLY
[00:00:46] ONE OF THE HARDEST PARTS. >> Crystal: AND THE WARNINGS
[00:00:49] THAT IT'S NOT SAFE FOR RESIDENTS TO RETURN AS A NEW ARREST IS MADE INSIDE OF THE EVACUATION
[00:00:53] ZONE.
[00:00:57] >>> 15 MONTHS AFTER LILLY AND JACK SULLIVAN DISAPPEARED THEIR
[00:01:01] MOM IS SPEAKING PUBLICLY FOR THE
[00:01:02] FIRST TIME.
[00:01:07] >> I LOVE MY CHILDREN VERY, VERY MUCH. I'D GIVE ANYTHING TO JUST HOLD
[00:01:11] THEM RIGHT NOW. >> Crystal: WHY SHE STAYED SO QUIET FOR SO LONG, AND HER MESSAGE FOR INVESTIGATORS RIGHT NOW.
[00:01:14] (♪)
[00:01:18] >>> A PILOT PROJECT AIMED AT HAVING AIR TRAFFIC CONTROLLERS
[00:01:21] WORK REMOTELY.
[00:01:24] >> DON'T LIKE IT. I WOULD RATHER PEOPLE LOOKING
[00:01:26] OUT A WINDOW. >> Crystal: SO WILL NAVCAN GO ALL IN ON A.I.?
[00:01:30] (♪) >> Announcer: FROM CBC NEWS, THIS IS "THE NATIONAL" WITH CRYSTAL GOOMANSINGH.
[00:01:33] (♪)
[00:01:38] >> Crystal: THANKS FOR JOINING US. ADRIENNE IS AWAY.
[00:01:41] >>> AN RCMP INVESTIGATION IS
[00:01:44] UNDERWAY TONIGHT INTO THE CAUSE
[00:01:46] OF THAT EXPLOSIVE BALD RANGE
[00:01:50] FIRE BURNING IN B.C.'S OKANAGAN VALLEY. ONE THAT HAS FORCED THOUSANDS TO FLEE.
[00:01:53] POLICE ARE LOOKING FOR WITNESSES
[00:01:55] WHO SAW WHAT THEY CALL
[00:01:58] SUSPICIOUS ACTIVITY AS CREWS TRY TO CONTAIN THE FIRE SPREAD.
[00:02:01] OFFICIALS SAY THAT SOME
[00:02:03] STRUCTURES HAVE BEEN LOST, BUT
[00:02:08] IT'S NOT YET CLEAR HOW MANY. THE PROVINCE REMAINS UNDER A STATE OF EMERGENCY, AND OTTAWA
[00:02:11] SAYS THAT THE MILITARY IS ON
[00:02:14] STAND-BY TO HELP IF NEEDED.
[00:02:15] JESSICA CHEUNG WITH THE AGONIZING WAIT FOR RESIDENTS TO SEE IF THEIR HOMES ARE STILL
[00:02:19] STANDING.
[00:02:24] >> ALL BURNT DOWN. >> Reporter: A JOURNEY THROUGH CHARRED DESTRUCTION. A VIEW OF WHAT'S LEFT BEHIND
[00:02:28] FROM A WILDFIRE THAT IS STILL
[00:02:29] RAGING IN B.C.'S OKANAGAN.
[00:02:33] >> YEAH, IT WENT FROM NOTHING AS
[00:02:35] BIG AS IT GOT.
[00:02:38] >> THERE WAS A HOUSE THERE. >> Reporter: IRA SHORT MADE IT A
[00:02:42] POINT TO DOCUMENT WHAT HE SAW AS HE DROVE SOUTH THROUGH
[00:02:45] SUMMERLAND, AND POSTED IT ONLINE.
[00:02:47] THE VIDEOS INSTANTLY GARNERING THOUSANDS OF VIEWS AS THOSE FROM
[00:02:51] THE COMMUNITY MINED THE IMAGES
[00:02:53] FOR CLUES ABOUT WHETHER THEIR
[00:02:56] HOMES SURVIVED. >> I GOT A COUPLE OF MESSAGES
[00:02:59] THIS MORNING ABOUT HOW OUR VIDEO THAT I NEVER INTENDED TO GO
[00:03:03] ONLINE IS GIVING PEOPLE, YOU KNOW, EITHER CONFIRMATION THAT
[00:03:06] THEIR PLACE IS STILL THERE OR, YOU KNOW, CLOSURE THAT IT'S GONE. AND, YOU KNOW, THAT'S NOT
[00:03:10] KNOWING -- THAT'S PROBABLY ONE OF THE HARDEST PARTS.
[00:03:14] >> Reporter: SHORT IS ONE OF THE THOUSANDS FORCED TO FLEE FROM
[00:03:17] SUMMERLAND AND THE SURROUNDING AREA.
[00:03:20] SOME HAVE LOST FARMS AND HOMES. >> THAT WAS A MOBILE HOME.
[00:03:23] >> Reporter: STRUCTURES BURNED TO THE GROUND. THE GROWING BALD RANGE FIRE NOW
[00:03:27] COVERS MORE THAN
[00:03:29] 150-SQUARE-KILOMETRES.
[00:03:31] RCMP ARE INVESTIGATING THE
[00:03:33] CAUSE, ASKING ANYONE WHO SAW SOMETHING SUSPICIOUS THAT MAY
[00:03:36] HAVE SPARKED IT TO REACH OUT.
[00:03:41] SOME EVACUEES FLED NORTH TO PEACHLAND.
[00:03:44] MOST WENT SOUTH TO PENTICTON. ALL TRYING TO GET BACK HOME.
[00:03:48] >> IT WAS JUST HORRENDOUS. IT'S INDESCRIBABLE AND SOME OF
[00:03:52] THAT FIRE WAS COMING OVER THE RIDGE AND THEN YOU SAW FIREBALLS
[00:03:56] BECAUSE IT'S FOREST. SO THAT WAS COMING DOWN.
[00:03:59] AND THAT'S WHEN THEY CAME AND THE WINDSTORM AND THE HEAT!
[00:04:03] >> IT'S SCARY KNOWING THAT ALL IT TAKES IS A LITTLE BIT OF WIND AND THERE WILL BE THOUSANDS OF
[00:04:06] HOMES LOST. >> Reporter: OFFICIALS HAVE NOT
[00:04:09] YET SAID HOW MANY STRUCTURES HAVE BEEN LOST AND AS
[00:04:12] FRUSTRATION GROWS AMONG EVACUEES THERE'S CONCERN THAT SOME WILL
[00:04:16] TRY TO ENTER THE EVACUATION ZONE
[00:04:16] TO CHECK ON THEIR PROPERTIES.
[00:04:21] >> WE'RE ALSO DIRECTLY IMPACTED, AND WE'RE ALSO EVACUATED.
[00:04:23] WE WOULD LOVE TO GET BACK.
[00:04:27] WE ARE WORKING ON TRIAGING THE
[00:04:30] HIGHEST PRIORITY CASES AS SOON AS WE CAN GET THAT. >> Reporter: NOW THE RCMP ARE
[00:04:34] REITERATING THE SAME MESSAGE,
[00:04:36] SAYING THAT A MAN WAS ARRESTED
[00:04:38] ON SUNDAY IN SUMMERLAND WITHIN
[00:04:41] THE EVACUATION ORDER AREA. NOW AS IT STANDS RIGHT NOW, THE
[00:04:45] EVACUATION ORDER STILL COVERS ALL 12,000 RESIDENTS OF
[00:04:48] SUMMERLAND. >> Crystal: AND, JESSICA, WE ARE LEARNING MORE ABOUT ASSISTANCE
[00:04:51] FROM OTTAWA? >> Reporter: YEAH, SO OTTAWA
[00:04:55] SAYS THAT THE MILITARY IS ON
[00:04:56] STAND-BY IF THEY ARE CALLED. THEY ARE ALREADY PROVIDING
[00:05:00] ACCOMMODATIONS FOR EVACUEES. NOW THE PROVINCE IS STILL UNDER
[00:05:04] A STATE OF EMERGENCY AND THERE
[00:05:06] ARE CONCERNS THAT A WEATHER SYSTEM COMING IN MID-WEEK MAY
[00:05:09] BRING SOME LIGHTNING. AND THAT HAS SOME CONCERNS OF SOME NEW FIRE STARTS.
[00:05:13] >> Crystal: JESSICA, THANK YOU. JESSICA CHEUNG IN PENTICTON,
[00:05:16] B.C., FOR US TONIGHT.
[00:05:18] >>> WELL, ELSEWHERE IN THE PROVINCE, SOME EVACUEES FORCED
[00:05:21] OUT BY OTHER FIRES ARE BEING ALLOWED TO GO HOME.
[00:05:25] EVACUATION ORDERS WERE LIFTED FOR MORE THAN 600 PROPERTIES
[00:05:28] NORTH OF THE PEAR LAKE FIRE AND PART OF AN EVACUATION ORDER
[00:05:33] RELATED TO THE BRADLEY CREEK FIRE HAS ALSO BEEN DOWNGRADED TO
[00:05:35] AN ALERT.
[00:05:37] THAT WILDFIRE IS BELIEVED TO HAVE DESTROYED MORE THAN 200
[00:05:41] HOMES NEAR VERNON.
[00:05:44] >>> A POWERFUL EARTHQUAKE HAS
[00:05:46] STRUCK COLOMBIA AND KILLING AT
[00:05:49] LEAST 130 PEOPLE AND TRAPPING MANY MORE IN COLLAPSED BUILDINGS.
[00:05:53] THE MAGNITUDE 7.4 QUAKE HIT AROUND 7:30 MONDAY MORNING LOCAL
[00:05:56] TIME.
[00:05:57] THE EPI-CENTRE WAS NEAR SAN JOSE
[00:06:03] DELL PALM ARE, ABOUT 300
[00:06:05] KILOMETRES WEST OF BOGOTA.
[00:06:07] AS KAREN PAULS TELLS US, IT
[00:06:09] KICKED OFF A FRANTIC SEARCH
[00:06:13] FOR SURVIVORS. >> Reporter: WHEN THE EARTHQUAKE STRUCK, THIS MAN SOUGHT SHELTER
[00:06:15] IN THE PEREIRA AIRPORT. >>(SPEAKING ALTERNATE LANGUAGE).
[00:06:19] >> Reporter: LATER SAYING THAT HE THOUGHT THAT IT WAS THE END OF THE LINE
[00:06:22] FOR HIM.
[00:06:24] SHOCK AS PART OF THIS ICONIC
[00:06:27] NEOGOTHIC CATHEDRAL FELL IN
[00:06:32] MANIZALES, A CITY ABOUT 300
[00:06:35] KILOMETRES WEST OF BOGOTA.
[00:06:37] MORE THAN 130 PEOPLE HAVE DIED, OVER A THOUSAND ARE STILL
[00:06:40] MISSING. THE 7.4 MAGNITUDE QUAKE SO
[00:06:44] STRONG THAT IT WAS HARD FOR SOME
[00:06:45] TO STAY UPRIGHT AS THEY FLED.
[00:06:51] ABOUT 260 KILOMETRES AWAY, PEOPLE WATCHED IN DISBELIEF AS
[00:06:54] THE PAEDIATRIC WING OF A HOSPITAL COLLAPSED IN CALLE.
[00:06:56] >>(SPEAKING ALTERNATE LANGUAGE).
[00:07:00] >> Reporter:THE CITY'S MAYOR
[00:07:01] SAYS THAT THERE ARE MANY BADLY DAMAGED
[00:07:05] STRUCTURES, SOME WITH PEOPLE
[00:07:06] STILL TRAPPED INSIDE.
[00:07:10] >> IT WAS SCARY IN A MAXIMUM,
[00:07:13] EXTREME WAY. >> Reporter: THIS MAN AND HIS
[00:07:16] FAMILY GOT OUT OF THEIR
[00:07:18] APARTMENT SAFELY, BUT HE SAYS THAT PARTS OF THE CITY ARE DEVASTATED. >> WE HOPE, WE ARE PRAYING, AND,
[00:07:21] YES, PRAY FOR US THAT THE THINGS
[00:07:25] COULDN'T GET WORSE THAN THIS. >> Reporter: IN WINNIPEG, CRUZ HAS BEEN WATCHING THE COVERAGE
[00:07:29] ALL DAY. SHE HAS FAMILY IN MEDELLIN AND MOST HAVE CONFIRMED THAT THEY'RE
[00:07:32] SAFE, BUT SHE HASN'T HEARD FROM HER YOUNGER BROTHER AND NIECE
[00:07:36] NEAR CALLE.
[00:07:37] >> BECAUSE I HAVE BEEN TRYING TO
[00:07:41] REACH OUT TO HIM, AND I DON'T HAVE ANY ANSWER FROM HIM.
[00:07:45] >> Reporter: SOT THE MESSAGES AREN'T GETTING THROUGH? >> NO, NOT AT ALL. >> Reporter:EARTHQUAKES ARE
[00:07:49] COMMON IN THIS REGION OF COLOMBIA.
[00:07:51] IT LIES ALONG WHAT IS KNOWN AS THE RING OF FIRE, THE LINE OF SEISMIC FAULTS ENCIRCLING THE PACIFIC OCEAN
[00:07:55] WHERE MOST OF THE WORLD'S EARTHQUAKES OCCUR.
[00:07:57] >> THE FACT THAT IT'S A HUNDRED
[00:08:00] KILOMETRES DOWN PUTS THE ENERGY AWAY FROM WHERE PEOPLE LIVE.
[00:08:04] SO THIS EARTHQUAKE WE DON'T EXPECT IT TO HAVE BEEN AS SEVERE
[00:08:06] AS THE VENEZUELA EARTHQUAKE, FOR
[00:08:10] EXAMPLE, WHICH WAS MORE SHALLOW. BUT IT IS STILL QUITE LARGE.
[00:08:14] >> Reporter: THERE HAVE ALREADY BEEN SEVERAL AFTERSHOCKS WITH
[00:08:18] SOME AIRPORTS DAMAGED AND
[00:08:20] FLIGHTS CANCELLED, IT WILL TAKE
[00:08:23] DAYS TO GET A COMPLETE PICTURE OF THE DEVASTATION.
[00:08:27] KAREN PAULS, CBC NEWS, WINNIPEG.
[00:08:30] >> Crystal: A MONTRÉAL MAN HAS
[00:08:31] BEEN CONVICTED OF SECOND-DEGREE
[00:08:35] MURDER BY A NEW YORK JURY IN THE DEATH OF HIS 9-YEAR-OLD
[00:08:36] DAUGHTER.
[00:08:40] MELINA FRATTOLIN'S BODY WAS FOUND LAST YEAR IN A RURAL AREA OF NEW YORK
[00:08:44] PARTIALLY COVERED BY A FALLEN TREE AND A LARGE ROCK. THAT CAME AFTER HER FATHER
[00:08:47] CLAIMED THAT SHE WAS KIDNAPPED TOWARDS THE END OF A LONG
[00:08:51] WEEKEND TRIP TO THE U.S. WITH LUCIANO FRATTOLIN.
[00:08:55] HE WAS ALSO FOUND GUILTY OF CONCEALING A BODY. HIS SENTENCING IS SET FOR
[00:08:58] OCTOBER.
[00:09:03] >>> MORE THAN 15 MONTHS AFTER HER CHILDREN WENT MISSING FROM
[00:09:05] THEIR NOVA SCOTIA HOME, THE
[00:09:09] MOTHER OF JACK AND LILLY SULLIVAN
[00:09:12] SPOKE PUBLICLY FOR THE FIRST
[00:09:14] TIME IN AN INTERVIEW WITH CBC
[00:09:18] NEWS. ANGELA MacIVOR WITH MORE ON WHY SHE IS HOLDING OUT HOPE THAT SIBLINGS ARE ALIVE.
[00:09:22] >> I DON'T FEEL THAT I OWE
[00:09:24] PEOPLE ANYTHING, IF ANYTHING, I AM OWED ANSWERS.
[00:09:27] AND TO HAVE MY CHILDREN BACK TO ME. >> Reporter: MALEHYA
[00:09:30] BROOKS-MURRAY MAKES NO APOLOGIES FOR STAYING SILENT.
[00:09:33] SHE HASN'T TALKED PUBLICLY SINCE THE WEEKEND THAT HER TWO
[00:09:36] CHILDREN, JACK SULLIVAN, WHO WAS 4 AT THE TIME, AND LILLY, WHO
[00:09:40] WAS 6, WENT MISSING FROM THEIR
[00:09:44] HOME IN LANSDOWNE, NOVA SCOTIA. SHE SAYS THAT SHE WAS ADVISED BY
[00:09:46] THE RCMP NOT TO TALK.
[00:09:49] >> I JUST DID WHATEVER THEY TOLD
[00:09:50] ME TO DO BECAUSE I DIDN'T WANT
[00:09:53] TO JEOPARDIZE THE CASE IN ANY WAY. >> Reporter: BROOKS-MURRAY SAID THAT SHE HEARD LILLY AND JACK
[00:09:57] PLAYING IN HER BEDROOM THE MORNING THEY DISAPPEARED ON MAY
[00:10:00] 2ND, 2025.
[00:10:05] >> SEEING LILLY'S FACE POP IN THE BEDROOM. >> Reporter: YOU LAID EYES ON LILLY THAT MORNING? >> YEAH.
[00:10:08] >> Reporter: AND YOU HEARD JACK? >> YEAH.
[00:10:11] >> Reporter: THEN LATER THAT MORNING -- NOTHING.
[00:10:15] AT 10:01 A.M., BROOKS-MURRAY CALLED 911.
[00:10:18] POLICE DESCENDED ON THEIR HOME
[00:10:19] AND PROPERTY AND SEARCH CREWS
[00:10:23] COMBED THE SURROUNDING WOODS.
[00:10:27] THE FOLLOWING DAY BROOKS-MURRAY LEFT THE AREA AND SHE SAYS THAT
[00:10:28] SHE HAS NEVER RETURNED.
[00:10:32] >> THE POLICE HAD SAID THAT WE
[00:10:34] SHOULD GO, AND TOLD MY FAMILY PRIVATELY TO TAKE ME OUT OF
[00:10:38] THERE. >> Reporter: THAT DAY THE RELATIONSHIP BETWEEN
[00:10:39] BROOKS-MURRAY AND THE CHILDREN'S
[00:10:42] STEP-FATHER DANIEL MARTELL CAME TO AN END. A POINT THAT SHE DECLINED TO
[00:10:46] TALK ABOUT, ALONG WITH THE ENVIRONMENT INSIDE OF THE HOME. BROOKS-MURRAY SAYS THAT EVEN
[00:10:49] THOUGH SHE HASN'T BEEN IN THE
[00:10:51] SPOTLIGHT, SHE HAS BEEN WORKING
[00:10:54] WITH POLICE BEHIND THE SCENES. SHE SAYS THAT FROM HER INTERACTIONS WITH RCMP THAT SHE
[00:10:58] BELIEVES THAT SHE AND HER FAMILY
[00:11:02] ARE NOT CONSIDERED SUSPECTS. DID YOU HAVE ANYTHING TO DO WITH THE DISAPPEARANCE OF JACK AND LILLY?
[00:11:05] >> NO. >> Reporter: WHAT DO YOU THINK
[00:11:07] THAT HAPPENED TO THEM?
[00:11:12] >> THE ONLY THING THAT I CAN ASSUME IS THAT SOMEONE TOOK THEM. BUT FOR WHAT REASON I DON'T KNOW.
[00:11:16] >> Reporter: RCMP HAVE ALWAYS MAINTAINED THIS WAS NOT AN
[00:11:19] ABDUCTION AND NO SUSPECTS HAVE
[00:11:20] BEEN NAMED IN THE DISAPPEARANCE.
[00:11:24] >> I CONTINUE TO GET THE SAME
[00:11:25] UPDATE OVER AND OVER. AND I KEEP ASKING FOR NEW
[00:11:29] AVENUES AND THEY KEEP SAYING
[00:11:33] WE'RE WORKING ON IT. AND, UM, I JUST DON'T FEEL LIKE
[00:11:36] THAT'S ENOUGH. >> Reporter: RCMP DECLINED AN INTERVIEW, SAYING THE
[00:11:40] INVESTIGATION INTO THE DISAPPEARANCE OF LILLY AND JACK
[00:11:43] SULLIVAN REMAINS A PRIORITY FOR THE NOVA SCOTIA RCMP.
[00:11:47] AND MANY OF THE INVESTIGATIVE STEPS BEING TAKEN AND THE PROGRESS BEING MADE CAN'T BE
[00:11:51] SHARED PUBLICLY.
[00:11:54] >> BIRTHDAY CARDS THAT ARE UNOPENED AND WAITING FOR THEM WHEN THEY COME HOME.
[00:11:58] >> Reporter: BROOKS-MURRAY CONTINUES TO BUY HER SON AND
[00:12:01] DAUGHTER GIFTS FOR EVERY OCCASION, INCLUDING BIRTHDAYS
[00:12:03] AND HOLIDAYS.
[00:12:07] PAIRING NEW ITEMS WITH THE OLD. >> AT THE END OF THE DAY, I KNOW
[00:12:11] THAT I'M A GOOD MOM, AND I LOVE
[00:12:12] MY CHILDREN VERY, VERY MUCH.
[00:12:15] AND, UM, I'D GIVE ANYTHING TO
[00:12:18] JUST HOLD THEM RIGHT NOW.
[00:12:21] >> Reporter: SHE FEELS THAT LILLY AND JACK ARE STILL ALIVE, AND FOR NOW SHE KEEPS WAITING
[00:12:25] AND HOPING FOR ANSWERS.
[00:12:29] ANGELA MacIVOR, CBC NEWS,
[00:12:30] BROOKFIELD, NOVA SCOTIA.
[00:12:35] >> Crystal: OTTAWA IS OFFERING NEW RELIEF TONIGHT TO THE
[00:12:38] COUNTRY'S STEEL INDUSTRY. AS EVAN DYER EXPLAINS, IT IS
[00:12:41] PART OF AN ATTEMPT TO OFF-SET
[00:12:43] THE IMPACT OF U.S. TARIFFS AT A TIME WHEN MORE LEVIES COULD SOON
[00:12:46] BE ON THE WAY.
[00:12:48] >> THIS IS A RESPONSE TO THESE
[00:12:52] EXTREMELY UNFAIR UNJUSTIFIED TARIFFS. >> Reporter: IN HAMILTON,
[00:12:56] CANADA'S STEEL TOWN, THE LIBERAL GOVERNMENT ANNOUNCED ITS LATEST ATTEMPT TO SOFTEN THE BLOW OF
[00:12:59] U.S. TARIFFS.
[00:13:01] $100 MILLION IN SUBSIDIES FOR
[00:13:04] CANADIAN STEEL PRODUCERS TO COVER HALF OF THE COST OF SHIPPING WITHIN THIS
[00:13:08] COUNTRY. A MOVE WELCOMED BY THE INDUSTRY LEADERS. >> WE HAVE SINCE THE DAY THAT
[00:13:11] THE TARIFFS WERE ANNOUNCED, FOCUSED INWARD -- WHAT IS IN OUR
[00:13:13] CONTROL? THERE'S A TREMENDOUS AMOUNT IN
[00:13:15] OUR CONTROL. AND SO WE'RE FOCUSING ON
[00:13:19] DOMESTIC MARKETS. >> Reporter: ACROSS THE COUNTRY ANOTHER ANNOUNCEMENT, $30
[00:13:23] MILLION TO HELP COMPANIES IN
[00:13:26] B.C. WEATHER THE TARIFFS, BY PART BY EXPAND BEING INTO NEW
[00:13:30] MARKETS. BOTH COME AS TRADE MINISTER
[00:13:32] DOMINIC LeBLANC IS EXPECTED TO
[00:13:36] CONTINUE TALKS IN WASHINGTON THIS WEEK.
[00:13:37] AND AS THE CLOCK TICKS DOWN ON
[00:13:42] ANOTHER 50% TARIFF ON A RANGE OF CANADIAN GOODS THAT COULD TAKE EFFECT ON AUGUST 19TH. PIERRE POILIEVRE REITERATED THAT
[00:13:46] THE PRIME MINISTER SHOULD NOT GIVE ANYTHING AWAY WITHOUT GETTING A MORE COMPREHENSIVE DEAL.
[00:13:49] >> Pierre Poilievre: NO MORE CAVING.
[00:13:52] NO MORE UNILATERAL CONCESSIONS WITHOUT ANY GAINS IN CONCERN.
[00:13:56] USE OUR LEVERAGE AT THE TABLE TO GET THE WIN THAT MARK CARNEY PROMISED DURING THE LAST
[00:13:58] ELECTION.
[00:14:01] >> Reporter: BUT OTHERS WARN THIS IS NOT THE MOMENT TO TRY FOR BIG WINS.
[00:14:05] THE GOAL SHOULD BE TO AVOID DRAMA.
[00:14:08] >> TREAT THIS IN WASHINGTON AS A
[00:14:11] BORING LOW-GRADE CONVENTIONAL,
[00:14:14] TECHNICAL DISCUSSION.
[00:14:18] KEEP IT OUT OF THE PRESIDENT'S TEMPERAMENTAL IMPULSIVE VISION AND JUST HOPE THAT WE CAN GET THROUGH THE MIDTERMS.
[00:14:21] >> Reporter: THE HEAD OF THE
[00:14:24] CANADIAN BIGGEST STEEL PRODUCER WELCOMES THE NEW MEASURE, BUT NO
[00:14:27] ONE IS UNDER ANY ILLUSION THAT MAKES IT CHEAPER TO SHIP STEEL CAN COMPENSATE FOR
[00:14:31] CRUSHING TARIFFS FROM CANADA'S BIGGEST CUSTOMER.
[00:14:32] EVAN DYER, CBC NEWS, OTTAWA.
[00:14:39] >> Christine:LONG-TIME LIBERAL
[00:14:42] M.P.SHAUN CHEN SAYS THAT HE IS STEPPING DOWN, CITING HIS HEALTH.
[00:14:45] IN A SOCIAL MEDIA STATEMENT, THE MEMBER FROM SCARBOROUGH NORTH
[00:14:49] ONTARIO SAID THAT ISSUES STEMMING FROM A CAR CRASH LAST
[00:14:52] FALL PREVENT HIM FROM TRAVELING TO OTTAWA AS
[00:14:55] FREQUENTLY AS THE RULE REQUIRES.
[00:14:58] CHEN'S DEPARTURE SETS THE STAGE UP FOR NINE FEDERAL BY-ELECTIONS IN THE
[00:15:02] MONTHS AHEAD, THREE OF WHICH ARE SET FOR THE END OF THIS MONTH.
[00:15:04] >>> A MONTRÉAL MAN HAS BEEN ARRESTED FOR ALLEGEDLY MAKING
[00:15:08] DEATH THREATS AGAINST THE PRIME MINISTER.
[00:15:11] RCMP SAY THAT THE REMARKS WERE
[00:15:13] SENT IN AN E-MAIL TO A SENATOR
[00:15:15] AND OTHER UNNAMED INDIVIDUALS.
[00:15:17] THE 51-YEAR-OLD IS CHARGED WITH UTTERING THREATS TO CAUSE DEATH
[00:15:20] OR BODILY HARM.
[00:15:23] >>> A FORMER TORONTO FLIGHT ATTENDANT IS FACING JAIL TIME
[00:15:27] AFTER BEING ACCUSED OF POSING AS
[00:15:30] A PILOT TO FLY FOR FREE.
[00:15:34] SHEEHAN DESJARDINS NOW ON HOW HE PULLED IT OFF AND HOW HE EVENTUALLY WAS CAUGHT.
[00:15:36] [♪ SINGING ♪]
[00:15:40] >> Reporter: FOR YEARS A
[00:15:44] FACEBOOK ACCOUNT LINKED TO DALLAS POKORNIK SHARED TRAVEL
[00:15:47] ADVENTURES LIKE THIS -- IN LONDON, MEXICO, L.A., AND NOW
[00:15:51] HE HAS PLEADED GUILTY TO WIRE FRAUD AFTER POSING AS A PILOT AND TAKING FREE FLIGHTS FOR
[00:15:55] YEARS. >> THIS WAS A SPECIAL CASE THAT
[00:15:58] PROBABLY MADE IT MORE DIFFICULT TO GET THIS PERSON BECAUSE THIS PERSON KNEW THE SYSTEM AND KNEW
[00:16:01] THE WORKINGS. >> Reporter: BASED ON COURT
[00:16:05] DOCUMENTS, POKORNIK DID WORK AS A FLIGHT ATTENDANT FOR A
[00:16:09] TORONTO-BASED AIRLINE FROM
[00:16:10] 2017-2019. BUT THAT AIRLINE WAS NOT NAMED.
[00:16:13] HE LATER USED A FALSE AND
[00:16:16] FICTITIOUS IDENTIFICATION BADGE, CLAIMING THAT HE WAS STILL
[00:16:18] EMPLOYED BY THE COMPANY.
[00:16:21] NAVIGATING AIRPORTS UNDETECTED AND SNAGGING HUNDREDS OF FREE
[00:16:25] TICKETS FROM THREE U.S.-BASED
[00:16:26] CARRIERS FROM 2020 TO 2024.
[00:16:29] >> WELL, I THINK THAT THE FORGERY MUST HAVE BEEN PRETTY GOOD.
[00:16:33] >> Reporter: THAT ENDED AFTER AN EMPLOYEE OF ONE OF THE U.S. AIRLINES TOOK A PICTURE OF HIS
[00:16:37] BADGE.
[00:16:41] POKORNIK'S FORMER EMPLOYER THEN REVIEWED IT AND CONFIRMED THAT IT WAS FAKE.
[00:16:44] >> ARE YOU A REAL LIFE PILOT?
[00:16:46] >> I SURE AM, LITTLE LADY. >> Reporter:IT'S AWFULLY SIMILAR
[00:16:50] TO THE 2002 MOVIE "CATCH ME IF
[00:16:54] YOU CAN." POSING AS A PILOT TO DEFRAUD AN AIRLINE.
[00:16:58] AND JUST LIKE THIS MOVIE,
[00:17:00] McCORMICK GOT CAUGHT. NOW HE'S FACING UP TO 20 YEARS IN PRISON AND A FINE OF UP TO
[00:17:04] $250,000. >> I THINK IT'S A KIND OF A WAKE-UP CALL TO ALL OF US THAT PEOPLE CAN MANUFACTURE
[00:17:08] AUTHENTIC-LOOKING I.D.s.
[00:17:13] >> Reporter:WHILE THIS FORMER PILOT
[00:17:15] ACKNOWLEDGES THAT THIS IS CONCERNING, HE SAYS THAT AIR
[00:17:19] TRAVEL IS SAFE. >> YOU PROBABLY WON'T SEE IT
[00:17:22] AGAIN BECAUSE PEOPLE ARE GOING
[00:17:23] TO BE MORE VIGILANT ABOUT IT. >> Reporter: PORTER AIRLINES IS
[00:17:27] THE ONLY MAJOR HEADQUARTERED IN TORONTO. A SPOKESPERSON SAID THAT THE COMPANY IS UNABLE TO VERIFY ANY
[00:17:29] DETAILS RELATED TO THIS STORY.
[00:17:32] POKORNIK'S SENTENCING IS SET FOR DECEMBER 8TH. SHEEHAN DESJARDINS, CBC NEWS,
[00:17:36] TORONTO. >> Crystal: NEARLY 30 YEARS
[00:17:38] AFTER THE SHOOTING DEATH OF
[00:17:43] HIP-HOP LEGEND TUPAC CUETA A MAN
[00:17:46] ACCUSED OF HIS MURDER IS ABOUT TO STAND TRIAL.
[00:17:48] JENNIFER YOON TAKES US THROUGH THE LARGER-THAN-LIFE STORY THAT
[00:17:52] GOT TO US THIS POINT.
[00:17:54] >> Reporter:WEST COAST HIP-HOP
[00:17:56] LEGEND TUPAC CUETA IN THE THICK OF AN
[00:18:00] UGLY FEUD. [♪ SINGING ♪]
[00:18:01] RAPPING ABOUT A GLOCK, THE TYPE
[00:18:04] OF GUN USED TO END HIS LIFE A
[00:18:07] FEW MONTHS LATER. >> HE WAS SHOT FOUR TIMES AFTER LEAVING THE MIKE TYSON BOXING MATCH IN LAS VEGAS.
[00:18:10] >> Reporter: NOW THREE DECADES
[00:18:13] LATER A JURY SELECTION HAS BEGUN
[00:18:15] IN A MURDER TRIAL IN TUPAC'S DEATH.
[00:18:18] FORMER GANG LEADER DUANE DAVIS
[00:18:23] IS CHARGED WITH MASTERMINDING
[00:18:25] THE MURDER.
[00:18:28] HIS TRIAL SEVEN YEARS AFTER
[00:18:32] DAVIS PUBLISHED A MEMOIR WHERE HE ADMITTED THAT HE BOUGHT THE GUN AND CALLED THE SHOTS AFTER THIS ALTERCATION BETWEEN HIS
[00:18:35] NEPHEW AND THE RAPPER. AND THEN JUMPING ON MY NEPHEW GAVE US THE GREEN LIGHT AND HE
[00:18:39] PULLED OUT A STRAP AND THAT'S WHEN THE FIREWORKS STARTED.
[00:18:40] >> THIS IS MY BOOK HERE AND YOU GUYS, I WOULD LIKE YOU TO BUY IT
[00:18:44] AND GET THE RULE TRUTH. >> Reporter: THEN DAVIS WENT AROUND PROMOTING THE BOOK AND
[00:18:47] INSISTING THAT IT WAS THE TRUTH.
[00:18:52] >> METRO POLICE, COME OVER HERE. >> Reporter: POLICE ARRESTED
[00:18:55] DAVIS, CHARGING HIM WITH MURDER EVEN IF HE DID NOT PULL THE
[00:18:59] TRIGGER. NOW HE IS CHANGING HIS TUNE. >> I DIDN'T WRITE THAT BOOK.
[00:19:03] >> Reporter: SAYING THAT HE TOLD TALL TALES
[00:19:07] IN INTERVIEWS TO MAKE MONEY, JUST LIKE RAPPERS DO IN THEIR SONGS FOR STREET CRED.
[00:19:10] SOME LEGAL EXPERTS DOUBT THAT DAVIS' DEFENCE
[00:19:13] WILL WORK. >> THAT'S DIFFERENT THAN WHEN SOMEONE PUBLISHING A MEMOIR AND THEY SAY THIS IS MY LIFE.
[00:19:16] AND THE OTHER PROBLEM FOR MR. DAVIS AND HIS LAWYERS IS
[00:19:19] THAT HE GAVE INTERVIEWS WHERE HE
[00:19:21] SAYS, YES, THIS MEMOIR IS
[00:19:24] ACCURATE, THIS IS MY LIFE. >> OF COURSE HE'S GOING TO SAY THAT NOW. >> Reporter: TUPAC'S COUSIN
[00:19:27] DOESN'T BUY IT EITHER. HE WANTS ACCOUNTABILITY.
[00:19:31] >> JUSTICE HAS BEEN FOREGONE YEARS AGO THE NIGHT THAT MY
[00:19:34] COUSIN WAS MURDERED. IT SHOULD HAVE BEEN AN INTENSIVE
[00:19:37] INVESTIGATION. >> Reporter: DAVIS HAS PLEADED NOT GUILTY.
[00:19:41] IF CONVICTED HE FACES LIFE IN
[00:19:42] PRISON WITH NO PAROLE. THE TRIAL IS EXPECTED TO LAST A
[00:19:46] MONTH. JENNIFER YOON, CBC NEWS,
[00:19:48] TORONTO.
[00:19:51] >> Crystal: U.S. HEALTH EXPERTS ARE SLAMMING AN EXECUTIVE ORDER NARROWING THE NUMBER OF
[00:19:55] CHILDHOOD VACCINE RECOMMENDATIONS.
[00:19:57] >> President Trump: VERY
[00:20:03] IMPORTANTLY VACCINATIONS FOR HEPATITIS B AND COVID-19 AND OTHERS ARE NO LONGER RECOMMENDED
[00:20:06] FOR ALL CHILDREN. >> Crystal: U.S. PRESIDENT DONALD TRUMP ALSO WANTS THE
[00:20:09] COMBINED MEASLES AND MUMPS AND RUBELLA VACCINE TO BE SPLIT INTO
[00:20:13] THREE SEPARATE SHOTS.
[00:20:17] THE HEAD OF THE AMERICAN ACADEMY
[00:20:19] OF PEDIATRICS HAVE CALLED THE ANNOUNCEMENT NOT ONLY
[00:20:23] DISHEARTENING, BUT DANGEROUS.
[00:20:26] >>> CLEANUP IS NOW UNDERWAY IN
[00:20:32] CHINA ONE DAY AFTER TYPHOON
[00:20:36] DALTON MADE LANDFALL, HITTING
[00:20:40] SHANGHAI. MORE THAN ONE MILLION PEOPLE WERE FORCED TO RELOCATE.
[00:20:43] IT HAS SINCE BEEN DOWNGRADED TO
[00:20:45] A TROPICAL STORM, BUT TORRENTIAL RAIN IS STILL EXPECTED OVER THE NEXT FEW DAYS.
[00:20:50] >>> WELL, PARTS OF EUROPE ARE BRACING FOR THEIR FIFTH HEAT WAVE OF THE SUMMER. THE PUNISHING TEMPERATURES ARE
[00:20:54] FUELING RECORD-BREAKING DROUGHTS IN THE U.K..
[00:20:57] AND AS NAHLAH AYED SHOWS US, IT'S PUTTING SOME FARMERS IN A DIFFICULT POSITION.
[00:21:00] >>(SPEAKING ALTERNATE LANGUAGE).
[00:21:03] >> Reporter: STEVEN HOOK'S FAMILY HAS FARMED IN EAST SUSSEX
[00:21:06] FOR 250 YEARS.
[00:21:10] >> FINDING A BIT OF GRASS TO EAT. >> Reporter: HE'S NEVER SEEN IT
[00:21:13] AS DRY AS THIS. >> IN THE LAST COUPLE YEARS, THE
[00:21:16] CHALLENGE FROM THE WEATHER, UM, HAS BEEN OFF THE SCALE. IT'S LIKE NOTHING THAT WE HAVE
[00:21:20] KNOWN BEFORE.
[00:21:23] >> Reporter: WHAT DRIVES HOOK'S
[00:21:24] FARM IS WORKING WITH NATURE TO PRODUCE GRASS-FED RAW ORGANIC
[00:21:28] MILK.
[00:21:29] AND SO WHEN NATURE REBELS, THE
[00:21:32] WHOLE ENTERPRISE FALTERS. THE HEALTH OF HIS GRASS
[00:21:35] DETERMINES HOW MANY COWS THAT HE CAN KEEP AND THE QUALITY OF
[00:21:37] THEIR MILK.
[00:21:42] >> NORMALLY THIS HILL OF GRASS, IF YOU LIKE, COMES OUT TO HERE.
[00:21:46] >> Reporter: THE UNRELENTING HEAT MEANS THAT THERE WON'T BE
[00:21:49] ENOUGH TO GET THROUGH WINTER.
[00:21:53] >> IF I RUN OUT IN FEBRUARY, I'VE GOT TO TRY TO SOURCE SOME FOOD.
[00:21:57] OR SELL ANIMALS HERE. IT'S HORRENDOUS, REALLY.
[00:22:01] >> Reporter: IT'S BEEN A HORRENDOUSLY DRY RECORD-BREAKING
[00:22:04] YEAR IN THE U.K..
[00:22:07] JULY WAS THE DRIEST SINCE RECORDKEEPING STARTED 190 YEARS
[00:22:10] AGO. THAT'S LED TO HEAT WARNINGS, LOW
[00:22:14] WATER LEVELS AND EVEN BANS ON USING SPRINKLERS.
[00:22:17] IF YOU CAN BELIEVE IT, THIS IS HYDE PARK, KNOWN NORMALLY FOR BRILLIANT GREEN GRASS.
[00:22:21] YOU CAN SEE SIGNS LIKE THIS ALL OVER THE CITY.
[00:22:24] NOW A DROUGHT HAS BEEN DECLARED IN THE WHOLE OF WALES AND IN
[00:22:26] MORE THAN HALF OF ENGLAND.
[00:22:29] THERE'S HIGH DEMAND FOR HOOKS'
[00:22:32] MILK IN LONDON.
[00:22:34] HE SELLS IT HIMSELF.
[00:22:37] BUT THE OVERALL STATE OF THE COUNTRY'S FARMS HAVE ALREADY LED TO SHORTAGES AND CONCERNS ABOUT FOOD SECURITY.
[00:22:41] >> IT'S ABOUT 18 MILLION LITRES THAT IS NO LONGER ON THE MARKETPLACE.
[00:22:44] >> Reporter: RACHEL
[00:22:46] MADLEY-DAVIES WHO IS ALSO A LIVESTOCK FARMER, SAYS THAT THE PROBLEM AND THE CONSEQUENCES ARE
[00:22:49] GLOBAL. >> I THINK THAT IT'S REALLY KEY
[00:22:52] THAT FARMERS EVERYWHERE LISTEN
[00:22:56] UP AND ASSESS THIS AND ADAPT TO THE FUTURE TO MAKE THEM MORE RESILIENT.
[00:22:58] >> Reporter: BECAUSE THE NEXT
[00:23:01] HEAT WAVE IS ALREADY STARTING.
[00:23:03] AS A FARMER, STEVEN HOOK IS
[00:23:06] STILL FUELED BY OPTIMISM, BUT IT IS BEING TESTED.
[00:23:07] NAHLAH AYED, CBC NEWS, LONDON.
[00:23:11] >> Crystal: SOME AIRPORTS IN
[00:23:13] CANADA COULD SOON HAVE OFF-SITE
[00:23:17] AIR TRAFFIC CONTROLLERS. >> ALL WE'RE DOING IS WE'RE
[00:23:19] TAKING THE VISUAL VIEW OF
[00:23:23] SOMEONE LOOKING OUT A WINDOW, REPLACING THAT WITH A DIGITAL VIEW ON TO SCREENS.
[00:23:26] >> Crystal: HOW A.I. IS BEING USED IN THE NEW TECH NEXT.
[00:23:28] (♪)
[00:23:33] >>> CANADA IS FACING A GROWING THREAT ONLINE. >> WHAT WE SAW AS ONE OF THE PRIMARY SOURCES OF
[00:23:37] DISINFORMATION IN CANADA WAS RUSSIA, CHINA, INDIA.
[00:23:40] THE UNITED STATES HAS NOW BEGUN TO START OVERTAKIN
[00:23:44] >> Crystal: HOW THAT COULD BE FUELING THE ALBERTA SEPARATIST MOVEMENT.
[00:23:46] (♪)
[00:23:50] >>> AND HALLOWEEN IN THE SUMMER? >> A TRADITIONAL BIRTHDAY PARTY
[00:23:53] IS REALLY NOT SOMETHING THAT
[00:26:07] >> Crystal: NOVA SCOTIA'S SUPREME COURT HAS APPROVED AN
[00:26:10] $18 MILLION SETTLEMENT IN A CLASS-ACTION LAWSUIT OVER THE
[00:26:14] CRASH LANDING OF AN AIR CANADA FLIGHT.
[00:26:18] IN MARCH, 2015, A PLANE FLYING FROM TORONTO TO HALIFAX STRUCK
[00:26:20] POWER LINES DURING A SNOWSTORM,
[00:26:24] LANDING ABOUT 200 METRES SHORT
[00:26:27] OF THE RUNWAY. 25 PASSENGERS WERE INJURED. THE HALIFAX AIRPORT HAS SINCE UPGRADED ITS NAVIGATION AND
[00:26:31] LIGHTING.
[00:26:34] >>> AN AIRPORT IN KINGSTON,
[00:26:37] ONTARIO, IS ABOUT TO START
[00:26:39] TESTING A MAJOR CHANGE TO
[00:26:44] HANDLES AIR TRAFFIC CONTROL.
[00:26:48] AND ARTIFICIAL INTELLIGENCE WILL PLAY A BIG ROLE.
[00:26:52] ELYSE SKURA EXPLAINS HOW IT WORKS. >> Reporter: FROM THE OUTSIDE IT'S PRETTY CLEAR -- THIS IS NOT THE AIR TRAFFIC CONTROL TOWER THAT YOU ARE USED TO, BECAUSE
[00:26:55] CONTROLLERS ARE ELSEWHERE AND MAYBE EVEN IN ANOTHER CITY.
[00:26:58] >> BUT YOU CAN START SEEING MOVEMENT, SO IT HELPS OUR AIR
[00:27:01] TRAFFIC CONTROLLERS AND OUR AIR TRAFFIC SERVICES STAFF TO PICK
[00:27:04] OUT THE THINGS THAT ARE RELEVANT TO THEM. >> Reporter: NAV CANADA SAYS
[00:27:07] THIS IS THE FUTURE.
[00:27:09] REMOTE AIR TRAFFIC CONTROL WITH NEW HIGH-TECH FEATURES. >> IT'S THE SAME SERVICE THAT WE
[00:27:13] ARE PROVIDING AND ESSENTIALLY ALL WE'RE DOING IS TAKING THE VISUAL VIEW OF SOMEONE LOOKING
[00:27:21] >> SUPER EXCITING TIME,
[00:27:21] OBVIOUSLY.
[00:27:26] >> Reporter:OTTAWA'S GEO-SPATIAL DESIGNED THE SYSTEM AND SAID
[00:27:30] THAT IT WOULD PROVIDE ACCESS TO SERVICES IN REMOTE COMMUNITIES, JUST AS IT DID IN HIS HOME OF ITS PARENT COMPANY, NORWAY. >> AS WE'RE SEEING THE
[00:27:34] DEVELOPMENT AND THE IMPLEMENTATION OF A.I. INTO MORE
[00:27:38] AND MORE TECHNOLOGY, THIS IS ANOTHER GREAT EXAMPLE WHERE THE
[00:27:41] SYSTEM CAN CONTINUE TO LEARN,
[00:27:43] YOU KNOW, WHAT AM I LOOKING AT, WHAT ARE THE AIRCRAFTS, WHAT ARE THE WEATHER CONDITIONS.
[00:27:47] >> Reporter: TRAVELERS AT THE OTTAWA AIRPORT AREN'T SO SURE.
[00:27:49] >> DON'T LIKE IT.
[00:27:55] I WOULD RATHER PEOPLE LOOKING
[00:27:58] OUT A WINDOW. >> THE MORE THAT YOU PUT STUFF LIKE THIS IN, THE MORE IT SCREWS UP.
[00:28:02] ALL RIGHT? YOU NEED THE HUMAN FACTOR. REGARDLESS. >> Reporter: HAMILTON AIRPORT WITH 300,000 TRAVELERS A YEAR
[00:28:06] WILL BE THE FIRST FULLY REMOTE LOCATION. AND THOSE AIR TRAFFIC
[00:28:09] CONTROLLERS HAVE BEEN ASKED TO MOVE TO KINGSTON.
[00:28:12] THE UNION IS CONCERNED THEY
[00:28:14] MIGHT LEAVE THE FIELD INSTEAD.
[00:28:19] >> Reporter:AND THAT IS ONLY -- I SAY QUOTE/UNQUOTE, ONLY 10% OR 20%,
[00:28:23] WE CAN'T AFFORD TO LOSE A SINGLE AIR TRAFFIC CONTROLLER RIGHT NOW IN CANADA.
[00:28:26] >> Reporter: NAV CANADA SAYS THAT THIS CHANGE COULD BE PART OF THE SOLUTION.
[00:28:30] WHEN FULLY OPERATIONAL, UP TO 15 AIRPORTS COULD BE REMOTELY
[00:28:34] MONITORED FROM KINGSTON. >> IT PROVIDES MORE FLEXIBILITY
[00:28:37] IN OUR STAFFING IN THE LONG RUN.
[00:28:42] >> Reporter:NAV CANADA SAYS THAT IT WON'T BE MOVING TO HAMILTON UNTIL A YEAR OF SHADOW TESTING
[00:28:45] IN KINGSTON SHOWS NO POSSIBLE ISSUES AND UNTIL ALL REGULATORY
[00:28:47] HURDLES ARE CLEARED.
[00:28:50] WITH THE STAKES FOR ALL INVOLVED SO HIGH, WHETHER THIS COMES TO
[00:28:54] AN AIRPORT NEAR YOU REMAINS UP IN THE AIR.
[00:28:55] ELYSE SKURA, CBC NEWS, OTTAWA.
[00:29:01] >> Crystal: DISINFORMATION FROM THE U.S. IS MAKING ITS WAY
[00:29:03] ACROSS THE BORDER.
[00:29:06] >> JUST DAYS AFTER CANADA'S ELECTION, THE COUNTRY IS IN
[00:29:09] ABSOLUTE CHAOS.
[00:29:10] >> Crystal: HOW IT COULD BE
[00:29:14] INFLUENCING SOME VOTERS IN THE UPCOMING ALBERTA REFERENDUM. (♪)
[00:29:17] >> WELCOME, WHAT CAN I GET YOU TODAY? >> Crystal: MORE FAST-FOOD COMPANIES ARE TURNING TO A.I. TO
[00:29:21] RUN THEIR DRIVE-THRUS. >> CAN YOU GIVE ME A SIDE OF RANCH?
[00:29:24] >> YOU WANT TO ADD TWO COOKIES FOR $1.59?
[00:29:26] >> NO, RANCH! >> Crystal: BUT IS THE TECH UP
[00:29:29] TO THE TASK? THOSE STORIES COMING UP NEXT.
[00:32:11] >> Crystal: 10 WEEKS FROM TODAY ALBERTA VOTERS WILL HAVE THEIR SAY ON WHETHER CANADA IS IN
[00:32:14] DANGER OF LOSING A PROVINCE. SO THERE'S PLENTY OF TIME
[00:32:17] BETWEEN NOW AND THAT OCTOBER
[00:32:19] REFERENDUM FOR FOREIGN ACTORS
[00:32:21] WITH BAD INTENTIONS TO DO WHAT THEY CAN TO INTERFERE.
[00:32:25] SOCIAL MEDIA EXPERTS SAY THAT
[00:32:26] THEY ARE USING DISINFORMATION TO STIR EMOTIONAL ARGUMENTS FOR
[00:32:30] SEPARATION. IT'S ALL SENT OUT OF
[00:32:34] AMERICAN-OWNED PLATFORMS AND U.S.-BASED MEDDLERS SEEM TO DO
[00:32:37] IT THE MOST.
[00:32:39] BACK IN JANUARY, ELI GLASNER LOOKED INTO THIS GROWING THREAT
[00:32:43] AND THE PUSH TO HAVE IT TAKEN MORE SERIOUSLY. HERE'S ANOTHER LOOK AT WHAT HE
[00:32:46] FOUND.
[00:32:49] >> I THINK THAT WE SHOULD LET THEM COME DOWN INTO THE U.S. AND
[00:32:53] ALBERTA IS A NATURAL PARTNER FOR THE U.S.
[00:32:57] >> Reporter: A MOMENT IN AN INTERVIEW THAT ECHOED ACROSS
[00:33:00] SOCIAL MEDIA AS THE U.S.-CANADA RELATIONSHIP GOES FROM LUKEWARM
[00:33:03] TO FROSTY ONCE AGAIN.
[00:33:05] SCOTT BESSENT, A MEMBER OF THE
[00:33:07] TRUMP INNER CIRCLE, APPEARED TO FAN THE FLAMES OF THE ALBERTA
[00:33:11] SEPARATIST MOVEMENT.
[00:33:14] >> THEY HAVE GREAT RESOURCES, THE ALBERTANS ARE VERY INDEPENDENT PEOPLE.
[00:33:18] >> Reporter: DESPITE THOSE LONG LINES TO SIGN A PETITION IN SUPPORT OF THIS FALL'S
[00:33:22] REFERENDUM, SUPPORT REMAINS FAR FROM THE MAJORITY.
[00:33:24] BUT THAT DIDN'T STOP THE SENTIMENT FROM SPREADING QUICKLY.
[00:33:28] THE TALKING POINTS PICKED UP AND DULY AMPLIFIED BY TRUMP SUPPORTERS.
[00:33:32] >> I THINK THAT THE PEOPLE OF ALBERTA WOULD AGREE WITH THAT
[00:33:35] SENTIMENT THAT THEY WOULD PREFER NOT TO BE PART OF CANADA AND TO BE PART OF THE UNITED STATES,
[00:33:38] BECAUSE WE ARE WINNING.
[00:33:40] >> Reporter: WITH TALK OF
[00:33:43] SEPARATION IN BOTH QUÉBEC AND
[00:33:48] ALBERTA, SOCIAL MEDIA EXPERTS
[00:33:51] ARE WORRIED ABOUT A NEW FRONT IN THE BATTLE BETWEEN CANADA AND THE STATES. >> WE REALLY NEED TO GET OUR ACT
[00:33:54] TOGETHER ON THIS, BECAUSE
[00:33:57] GENERATIVE A.I. IN THE NEXT 12, 16, 18 MONTHS WILL TRANSFORM HOW WE UNDERSTAND INFORMATION. >> SO YES, WE ARE INCREDIBLY
[00:34:00] VULNERABLE.
[00:34:02] >> WE REALLY HAVE TO GET SERIOUS ABOUT THIS.
[00:34:05] HOW ARE WE GOING TO GET RELIABLE
[00:34:09] NEWS ABOUT WHAT IS HAPPENING ON PLATFORMS OWNED BY AMERICAN BILLIONAIRE? >> Reporter: JUSTIN LING IS A COLUMNIST FOR THE "TORONTO
[00:34:12] STAR."
[00:34:14] HE SAYS THAT EXPLOITING SPLINTER
[00:34:17] MOVEMENTS IS PART OF THE AMERICAN PLAYBOOK.
[00:34:20] >> WE ALREADY SEEN AMERICANS WITH TIES TO THE WHITE HOUSE
[00:34:24] AROUND GREENLAND LOOKING FOR THOSE TO SUPPORT THE IDEA OF
[00:34:26] AMERICAN ANNEXATION. WE WOULD BE DELUSIONALLY NAIVE
[00:34:30] TO THINK THAT AMERICA WOULDN'T DO THE SAME DAMNED THING.
[00:34:32] >> Reporter: BRIAN QUINN IS THE
[00:34:36] CO-DIRECTOR FOR THE CENTRE FOR ARTIFICIAL INTELLIGENCE DATA AND CONFLICT AT THE UNIVERSITY
[00:34:39] OF REGINA.
[00:34:42] >> WHAT WE SAW AS ONE OF THE PRIMARY SOURCE OF DISINFORMATION IN
[00:34:46] CANADA WAS RUSSIA AND CHINA AND INDIA. THE UNITED STATES HAS NOW BEGUN TO START OVERTAKING AS ONE OF
[00:34:49] THE LARGEST SOURCES OF DISINFORMATION TARGETING CANADA. >> Reporter: SO YOU'RE SAYING IN
[00:34:52] THE WORLD OF DISINFORMATION, THE UNITED STATES IS NOW ONE OF THE
[00:34:56] MOST SERIOUS THREATS TO CANADA? >> ABSOLUTELY.
[00:35:00] I MEAN, IF YOU LOOK AT THE AMOUNT OF INFORMATION, WHETHER
[00:35:03] IT BE AROUND VACCINES OR OTHER TYPES OF TOPICS, THE AMOUNT OF
[00:35:07] DISINFORMATION COMING FROM THE U.S. AND THE WHITE HOUSE IS A
[00:35:11] SPECIFIC EXAMPLE OF THAT -- BECAUSE OF THE SIZE OF THE
[00:35:14] NETWORKS, BECAUSE OF HOW THAT'S PICKED UP. >> Reporter: THERE'S LINEUPS
[00:35:18] AROUND THE CORNER IN ALBERTA FOR A SEPARATIST MOVEMENT.
[00:35:20] AND NOW THERE'S TALK OF THE
[00:35:24] REFERENDUM AGAIN IN QUÉBEC. COULD YOU SEE THOSE DIVISIONS
[00:35:28] EXPLOITED?
[00:35:30] >> SO MANY OF US LIVED THROUGH THE REFERENDUM IN QUÉBEC.
[00:35:34] AND THE SORT OF SHOCK AS WE
[00:35:36] WATCHED THE RETURNS THAT NIGHT.
[00:35:40] THIS WILL BE UTTERLY DIFFERENT THAN ANYTHING THAT WE HAVE EVER SEEN BEFORE.
[00:35:43] BECAUSE I CAN GUARANTEE YOU THAT TRUMP, FOR EXAMPLE, WILL BE
[00:35:47] COMMENTING AND SO WILL HIS ENTIRE ADMINISTRATION ON THE
[00:35:50] DYNAMIC THE ENTIRE TIME. AND SO IT WILL BE A LEVEL OF
[00:35:53] VULNERABILITY THAT WE COULD NOT
[00:35:54] POSSIBLY UNDERSTAND.
[00:35:58] AND IT CREATES A PRETENSE AS WELL. LOOK AT CANADA THAT LOOKS LIKE A
[00:36:01] CIVIL WAR IS BEGINNING TO START.
[00:36:04] THEY'RE LOOKING FOR PARTS OF IT
[00:36:06] ARE GOING TO TEAR AWAY.
[00:36:08] WE BETTER INTERVENE. >> SO WHEN TRUMP SAYS THAT
[00:36:12] CANADA IS BECOMING THE 51ST STATE HE'S REALLY TALKING ABOUT ALBERTA AND THAT IS IMPORTANT BECAUSE THAT'S A GATEWAY TO THE
[00:36:14] ARCTIC. >> Reporter:ANGUS BRIDGEMAN IS
[00:36:18] THE ASSOCIATE DIRECTOR OF RESEARCH FOR THE CENTRE FOR MEDIA TECHNOLOGY AND DEMOCRACY AT McGILL.
[00:36:21] >> THERE'S THIS SORT OF REALLY
[00:36:24] INTERESTING KIND OF CONNECTION
[00:36:26] WITH THE CANADIAN DISCOURSE, WHERE THE AMERICAN ONE AND THE CANADIAN
[00:36:30] ONE KIND OF GO BACK AND FORTH A LITTLE BIT. >> Reporter: ALL RIGHT, WHAT GETS TALKED ABOUT IN AMERICA THAT CAN BECOME PART OF OUR DISCOURSE? THAT'S NOTHING NEW.
[00:36:34] BUT HERE IS THE PROBLEM -- MORE AND MORE CANADIANS ARE GETTING
[00:36:37] INFORMED, NOT FROM THE NEWS --
[00:36:39] SORRY -- BUT SOCIAL MEDIA.
[00:36:41] AND IT'S HAPPENING ON AMERICAN PLATFORMS WITH LITTLE CANADIAN
[00:36:44] CONTROL.
[00:36:47] >> SO OUR ENTIRE DEMOCRATIC INFRASTRUCTURE, THE WAY THAT WE
[00:36:50] TALK TO ONE ANOTHER AND THE WAY
[00:36:52] THAT POLITICS IS DONE NOWADAYS
[00:36:57] ONLINE IS ON SOCIAL MEDIA
[00:36:59] PLATFORMS THAT ARE LARGELY BASED IN THE UNITED STATES.
[00:37:03] ALMOST EXCLUSIVELY BASED IN THE UNITED STATES. >> Reporter: WHILE NEWS ORGINISATIONS HAVE BEEN LARGELY PUSHED OUT -- >> OUR RESEARCH HAS CONSISTENTLY
[00:37:06] SHOWN THAT WHAT HAS HAPPENED IS
[00:37:12] A DRAMATIC DECLINE IN CANADIAN
[00:37:16] AVAILABILITY ON THESE PLATFORMS. SO PARTLY BECAUSE OF META'S NEWS BAN ON THE PLATFORM, BUT ALSO
[00:37:19] THE DECISION TO DOWNGRADE CONTENTS WITH LINKS HAVE HURT
[00:37:21] THE NEWS AGENCY ENORMOUSLY.
[00:37:24] >> Reporter:AS BRIDGEMAN'S REP
[00:37:25] SEARCH SHOWS, AS NEWS MEDIA
[00:37:29] SHRINKS, THEY ARE BEING STEADILY REPLACED BY AN ARMY OF INFLUENCERS.
[00:37:33] >> THE UNITED STATES HAS A VERY ACTIVE AND FINANCIALLY LUCRATIVE
[00:37:36] CREATOR MARKET. >> SOMETHING ASTONISHING IS HAPPENING IN THE CANADIAN
[00:37:40] PROVINCE OF ALBERTA. >> SO WHAT THAT MEANS IS THAT
[00:37:43] THERE ARE PEOPLE WHO GET UP IN THE MORNING AND THEIR JOB IS
[00:37:47] ESSENTIALLY TO ATTRACT ATTENTION IN ONLINE SPACES. THEIR JOB IS NOT TO INFORM.
[00:37:51] THEIR JOB IS TO ATTRACT ATTENTION. >> Reporter: IN A WORLD WHERE
[00:37:54] CONTENT CREATORS LITERALLY GET PAID BY CLICKS, ENGAGEMENT -- IF
[00:37:58] NOT ENRAGEMENT -- IS THE KEY.
[00:38:01] >> ONE OF THE REALLY IMPORTANT THINGS ABOUT THIS SPACE IS THAT THEY ARE ALMOST COMPLETELY
[00:38:04] AGNOSTIC TO THE TRUTH.
[00:38:08] >> JUST DAYS AFTER CANADA'S ELECTION, THE COUNTRY IS IN ABSOLUTE CHAOS.
[00:38:11] >> THEY'RE NOT PARTICULARLY INTERESTED IN THE TRUTH, THEY'RE INTERESTED IN WHETHER OR NOT A
[00:38:14] PARTICULAR STORY OR STATEMENT WILL GET A LOT OF ATTENTION AND
[00:38:17] ATTRACTION IN ONLINE SPACES. >> Reporter: AT THE SAME TIME AS
[00:38:20] THE POWER OF GENERATIVE A.I.
[00:38:24] INCREASES, IT IS GETTING HARD TO
[00:38:26] TELL WHAT IS REAL.
[00:38:29] >> WE WOULD ALWAYS BE ABLE TO
[00:38:30] TELL IF SOMETHING WAS JANKY, BUT
[00:38:34] NOW THE QUALITY IS IMPROVING LITERALLY MONTH BY MONTH.
[00:38:38] >> Reporter: WHAT IS NEXT? A.I. THAT TAILORS DISINFORMATION, DEPENDING ON THE TARGET.
[00:38:40] >> WHAT WE'RE BEGINNING TO SEE
[00:38:43] AS WELL IS THAT THE A.I. IS ABLE
[00:38:47] TO ACTUALLY GENERATE PROFILES OF PEOPLE WHO, YOU KNOW, A CERTAIN AGE, A CERTAIN ETHNICITY AND A CERTAIN POLITICAL -- AND IS ACTUALLY
[00:38:51] ABLE TO EMULATE THEM ONLINE
[00:38:53] WHILE SUBTLY INCLUDING THE SORT
[00:38:56] OF NEFARIOUS MESSAGES THAT THAT
[00:39:00] MALICIOUS STATE WANTS INCLUDED.
[00:39:03] >> Reporter: AS DISINFORMATION GROWS, QUINN SAYS THAT THE ABILITY TO TRACK IT IS GETTING MORE DIFFICULT. >> THIS IS THE CHALLENGE -- IT
[00:39:06] IS POSSIBLE FOR COUNTRIES TO BE
[00:39:08] MUCH MORE ASSERTIVE.
[00:39:12] THE THING THAT IS NOT TALKED ABOUT IS THAT ALL CAPACITY FOR RESEARCHERS TO STUDY WHAT IS HAPPENING ON THOSE PLATFORMS IS
[00:39:16] ALMOST COMPLETELY BEING REMOVED.
[00:39:17] >> Reporter: THIS IS THE FRUSTRATION FOR RESEARCHERS
[00:39:21] FACED WITH A GROWING THREAT. >> IT'S VERY DIFFICULT TO
[00:39:23] RECONCILE SORT OF CARNEY'S
[00:39:25] SPEECH IN DAVOS WHERE YOU ARE TALKING ABOUT HAVING TO CHART A
[00:39:29] NEW COURSE. >> Rt. Hon. Mark Carney: IN A
[00:39:33] WORLD OF GREAT POWER RIVALRY THE COUNTRIES IN BETWEEN HAVE A
[00:39:36] CHOICE -- COMPETE WITH EACH OTHER FOR FAVOUR, OR TO COMBINE
[00:39:40] TO CREATE A THIRD PATH WITH IMPACT.
[00:39:44] >> Reporter: AND THEN HAVE A DEMOCRATIC INFRASTRUCTURE THAT IS ENTIRELY BASED IN THE UNITED
[00:39:47] STATES.
[00:39:49] >> IN A SITUATION WHERE THE
[00:39:52] UNITED STATES BECOMES MORE HOSTILE TOWARDS CANADIAN
[00:39:56] INTERESTS, THERE IS ENORMOUS VULNERABILITY, WHERE OUR ABILITY TO ORGANIZE, HAVE CONVERSATIONS,
[00:40:00] IS -- IS COMPROMISED.
[00:40:05] >> IF WE FIND OURSELVES, YOU KNOW, IN A WORLD WHERE AMERICA
[00:40:07] IS NOT JUST THREATENING TO ANNEX THE NORTH -- GREENLAND,
[00:40:10] CANADA -- WHATEVER -- BUT IT IS ACTUALLY PUTTING IT INTO
[00:40:14] ACTION -- HOW ARE WE GOING TO GET RELIABLE NEWS ABOUT WHAT IS
[00:40:16] HAPPENING ON PLATFORMS THAT ARE
[00:40:21] OWNED BY AMERICAN BILLIONAIRES?
[00:40:24] >> Reporter: WITH CANADA ABOUT
[00:40:25] TO REENTER CUSMA NEGOTIATIONS,
[00:40:33] WHERE OUR OWN DIGITAL SOVEREIGNTY COULD BE ON THE TABLE, McQUINN SAYS THAT
[00:40:37] THE RESPONSIBILITY COMES DOWN TO US -- THE USERS. >> WE ARE SOME OF THE MOST EDUCATED SOCIETIES ON THE PLANET. YOU NEED TO ALWAYS QUESTION WHAT YOU ARE CLICKING THROUGH.
[00:40:40] AND IF YOU DON'T WANT TO HAVE A SOCIETY, YOU KNOW, WHERE THE PEOPLE WHO YOU DISAGREE WITH ARE AN EXISTENTIAL THREAT, REALLY
[00:40:44] QUESTION WHETHER THIS SORT OF AMPLITUDE OF CONFLICT -- WHICH
[00:40:48] IS WHAT A LOT OF THESE ACTORS WANT -- IS THAT SOMETHING THAT YOU WANT TO CONTRIBUTE TO?
[00:40:51] YOU AND EVERY PERSON CAN MAKE A SIGNIFICANT DIFFERENCE IN HOW
[00:40:54] THIS UNFOLDS.
[00:41:03] >> Crystal:AN ALBERTA SEPARATIST GROUP SAYS THAT THEY'RE CURRENTLY WORKING ON A BLUEPRINT EXPLORING THE STRUCTURAL POLICIES NEEDED TO ESTABLISH INDEPENDENCE. (♪)
[00:41:07] >>> COMING UP, FAST-FOOD GIANTS
[00:41:12] TURN TO ARTIFICIAL INTELLIGENCE TO KEEP THEIR DRIVE-THRUS MOVING. >> CAN YOU GIVE ME A SIDE OF RANCH?
[00:41:16] >> YOU WANT TO ADD TWO COOKIES FOR $1.59?
[00:41:17] >> NO, RANCH.
[00:41:20] >> Crystal: WHEN ORDERING COMES WITH A SIDE OF BOT.
[00:41:23] THAT'S NEXT.
[00:44:31] >> Crystal: MAJOR U.S. FAST-FOOD CHAINS ARE TURNING TO ARTIFICIAL
[00:44:34] INTELLIGENCE TO RUN THEIR DRIVE-THRUS, AND CANADA MAY NOT
[00:44:37] BE FAR BEHIND.
[00:44:40] EARLIER THIS YEAR, NISHA PATEL VISITED A DETROIT WHITE CASTLE
[00:44:44] TO LEARN ABOUT THEIR SYSTEMS AND WHAT THE STAFF AND CUSTOMERS THINK ABOUT THE SHIFT.
[00:44:48] (♪)
[00:44:51] >> Reporter: THE NEXT TIME THAT YOU HEAD TO A DRIVE-THRU -- >> WELCOME, WHAT CAN I GET YOU TODAY?
[00:44:55] >> Reporter: YOU MIGHT NOTICE SOMETHING DIFFERENT. >> CAN I GET YOU ANY HOT OR MILD
[00:44:58] SAUCE? >> Reporter: I'M AT AMERICAN
[00:45:01] FAST-FOOD CHAIN WHITE CASTLE IN DETROIT AND A.I. IS ABOUT TO
[00:45:03] TAKE MY ORDER. IN THE U.S., MAJOR COMPANIES ARE
[00:45:07] TURNING TO ARTIFICIAL INTELLIGENCE TO RUN THEIR
[00:45:10] DRIVE-THRUS AND CANADA MAY NOT
[00:45:11] BE FAR BEHIND.
[00:45:15] BUT IS A.I. UP TO THE TASK? AND COULD FAST-FOOD JOBS BECOME
[00:45:18] OBSOLETE?
[00:45:22] THE ROLL OUT FOR A.I.
[00:45:25] DRIVE-THRUS HAS BEEN ROCKY WITH SOME CUSTOMERS TRYING TO TRIP UP
[00:45:29] THE A.I..
[00:45:33] >> 100 WATERS. >> ABSOLUTELY. >> THAT WILL BE IT.
[00:45:35] >> Reporter: OTHERS BECOMING
[00:45:39] DISGRUNTLED IF THE CHATBOT MAKES A MISTAKE. >> CAN YOU GIVE ME A SIDE OF
[00:45:43] RANCH? >> WANT TO ADD TWO COOKIES FOR $1.59? >> NO, RANCH.
[00:45:52] GOING BACK TO HUMANS TAKING THE ORDERS. >> HI THERE. >> Reporter: BUT OVER THE PAST
[00:45:56] YEAR THE TECHNOLOGY HAS IMPROVED RAPIDLY AND MORE FAST-FOOD CHAINS ARE PUTTING A.I. BACK ON THE MENU.
[00:45:59] >> WHAT SOFT DRINK WOULD YOU LIKE? >> Reporter: AMERICAN BURGER
[00:46:03] CHAIN WHITE CASTLE CALLS THEIR A.I. CHATBOT JULIA, THE A.I.
[00:46:06] LISTENS TO THE CUSTOMER AND
[00:46:08] RESPONDS TO QUESTIONS.
[00:46:11] INSIDE THE ORDER POPS UP AND STAFF PREPARES THE FOOD.
[00:46:15] AND IF THERE'S A PROBLEM -- A
[00:46:16] REAL PERSON TAKES OVER.
[00:46:21] >> SO FAR WE HAD A FEW HICCUPS,
[00:46:24] BUT WE STRAIGHTENED THEM ALL
[00:46:26] OUT, AND IT IS DOING GOOD. >> Reporter: THE STORE MANAGER
[00:46:30] DENISE HARLEY IS EMBRACING HER NEW DIGITAL CO-WORKER. >> IT'S HELPING TO GET THE ORDERS IN AND OUT FASTER. >> Reporter: SOME OF THE YOUNGER STAFF DON'T EVEN REMEMBER A TIME
[00:46:34] WHEN A.I. WASN'T PART OF THE TEAM.
[00:46:37] >> I THOUGHT THAT IT WAS GOING
[00:46:40] TO BE HARD TO WORK WITH, BUT IT ACTUALLY MAKES EVERYTHING EASIER.
[00:46:43] >> Reporter: AND SHE NEVER CALLS IN SICK, RIGHT? >> NO, THAT'S THE BEST THING ABOUT HER.
[00:46:47] SHE DON'T BE CALLING OFF ON US. >> Reporter: FOR CUSTOMERS, THE
[00:46:51] NEW SYSTEM TAKES SOME GETTING USED TO. >> IF YOU DO SOMETHING OUT OF THE ORDINARY IT DOESN'T
[00:46:54] RECOGNIZE IT. >> IT WAS PRETTY INTERESTING,
[00:46:58] YOU KNOW, NO HASSLE AND ABLE TO GET WHAT I WANT. >> Reporter: JUST HOW EFFICIENT
[00:47:02] IS THE A.I.?
[00:47:04] WE DECIDED TO TEST IT OUT.
[00:47:10] CAN I GET ONE ORIGINAL WITH JALAPENO CHEESE.
[00:47:12] >> YOUR ORDER NUMBER IS 15. PLEASE FULL FORWARD TO SATISFY
[00:47:15] YOUR CRAVINGS. >> HERE YOU GO.
[00:47:19] >> Reporter: THANK YOU SO MUCH.
[00:47:20] THAT WENT PRETTY SMOOTHLY.
[00:47:23] THE NEXT DAY WE TRIED A DIFFERENT LOCATION.
[00:47:27] OH, YOU HAVE AN EXTRA COKE ON THERE. CAN YOU TAKE ONE MEDIUM COKE OFF?
[00:47:30] >> GOT IT.
[00:47:32] >> Reporter: NO, YOU ADDED COKE.
[00:47:34] TAKE OFF THE TWO MEDIUM COKES. THIS TIME A HUMAN HAD TO STEP IN.
[00:47:38] >> CONNECTING YOU TO A TEAM MEMBER. HAVE A NICE DAY.
[00:47:40] [♪ MUSIC PLAYING ♪]
[00:47:49] >> HI, WELCOME TO WHITE CASTLE.
[00:47:50] >> Reporter: THE TECHNOLOGY
[00:47:53] ISN'T PERFECT YET, BUT IT USES GENERATIVE A.I. WHICH MEANS THAT
[00:47:56] IT'S ALWAYS LEARNING. AND IT SHOULD IMPROVE OVER TIME.
[00:48:00] >> IT'S WELL ABOVE THE 90% RANGE.
[00:48:03] WE FOUND THAT ORDERING WITH
[00:48:06] JULIA IS BETTER ORDER ACCURACY THAN WE EXPERIENCED PRIOR TO
[00:48:09] JULIA. >> Reporter: WHITE CASTLE HAS
[00:48:12] JULIA IN PLACE AT ABOUT 40 LOCATIONS AND SAYS THAT THE
[00:48:15] CHATBOT FREES UP EMPLOYEES TO TAKE ON OTHER TASKS LIKE
[00:48:19] PREPPING FOOD AND WALKING IT OUT TO CUSTOMERS. >> THANK YOU.
[00:48:22] HAVE A GOOD DAY, OKAY? >> SO WE HAVEN'T USED IT AS A
[00:48:26] WAY TO REDUCE EMPLOYMENT, WE
[00:48:30] HAVE USED IT AS A WAY TO BE
[00:48:34] HOPEFULLY MORE PRODUCTIVE. >> Reporter: FAST-FOOD BUSINESSES HAVE FACED SERIOUS CHALLENGES IN RECENT YEARS, FROM RISING COST TO HIGH WORKER TURNOVER.
[00:48:37] THE SECTOR IS BETTING ON A.I. TO FILL THE GAPS. >> WE COME IN WITH BETTER
[00:48:40] ACCURACY AND MORE TIMELY
[00:48:42] GREETING AND ACCEPTANCE TO REALLY HELP THE WHOLE OPERATION
[00:48:45] TO RUN SMOOTHER.
[00:48:46] >> INTRODUCING DYNAMIC
[00:48:51] DRIVE-THRU BY SOUND HOUND A.I.. >> Reporter: CALIFORNIA-BASED
[00:48:55] SOUND HOUND PRODUCES CHAT ON
[00:48:58] BOOTS LIKE WHITE CASTLE'S JULIA.
[00:49:03] THEY SAY THEY CAN GIVE COMPANIES
[00:49:05] A BOOST AND LOWERING WAIT TIMES AT THE DRIVE-THRU AND UPSELLING CUSTOMERS ON THE MENU.
[00:49:09] >> I THINK WE'RE WELL BEYOND THE EARLY ADOPTER PHASE WHEN IT COMES TO BOTH MERCHANTS AND CONSUMERS AS THEY EXPERIENCE
[00:49:12] A.I..
[00:49:15] >> WOULD YOU LIKE TO USE REWARD
[00:49:17] POINTS TO ORDER? >> Reporter: SOUND HOUND ISN'T
[00:49:21] ALONE AND VOICE ORDERING CHATBOTS SEEM TO BE HITTING A TIPPING POINT. GOOGLE AND OTHERS ARE PARTNERING
[00:49:24] WITH MASSIVE FOOD-FOOD CHAINS. THE INDUSTRY IS BULLISH ON THE
[00:49:27] OPPORTUNITY.
[00:49:30] PRESTO AND SOUND HOUND BOTH CONFIRMED THAT VOICE A.I. WILL BE ROLLING OUT AT CANADIAN
[00:49:34] DRIVE-THRUS WITHIN MONTHS. WE REACHED OUT TO MULTIPLE
[00:49:37] FAST-FOOD CHAINS AND THEY
[00:49:40] WOULDN'T DISCLOSE THEIR PLANS. BUT SOME LABOUR ORGANIZERS ARE CONCERNED ABOUT THE FALLOUT FOR
[00:49:43] WORKERS.
[00:49:45] >> THIS IS JUST HAPPENING AT A
[00:49:48] SPEED WHICH HAS OUTPACED ANY OTHER TECHNOLOGY CHANGE THAT WE
[00:49:52] HAVE SEEN. >> Reporter: SHE REPRESENTS WORKERS AT THE CANADIAN LABOUR
[00:49:53] CONGRESS.
[00:49:57] SHE WORRIES THAT A.I. WILL HAVE
[00:50:01] AN OUTSIZED IMPACT ON YOUNG PEOPLE LOOKING FOR ENTRY LEVEL JOBS.
[00:50:05] >> THESE ARE LIKE STEPPING STONE
[00:50:07] JOBS FOR A LOT OF PEOPLE.
[00:50:10] SOME PEOPLE MAKE A CAREER OF IT,
[00:50:13] BUT IT'S A WAY INTO THE MARKET. >> Reporter: SHE SAYS THAT EMPLOYEES WILL NEED TRAINING
[00:50:17] OPPORTUNITIES AND LABOUR PROTECTIONS MORE THAN EVER BEFORE. >> THERE HAS TO BE A DISCUSSION WITH WORKERS, WITH UNIONS, ABOUT HOW WE DESIGN THIS, AND HOW IT GETS IMPLEMENTED.
[00:50:21] >> Reporter: OVER THE NEXT FIVE YEARS THE WORLD ECONOMIC FORUM EXPECTS POSITIONS LIKE CASHIERS
[00:50:24] WILL BE ONE OF THE FASTEST DECLINING JOBS.
[00:50:27] DRIVEN BY AUTOMATION. >> I THINK THAT THEY GOT OUR
[00:50:31] ORDER CORRECT AND EVERYTHING.
[00:50:32] I JUST HATE THAT THIS IS WHAT
[00:50:35] THE WORLD IS COMING TO.
[00:50:40] THAT JUST MEANS LESS JOBS FOR
[00:50:44] HUMANS. >> Reporter: THE ROLE OF FAST-FOOD WORKERS COULD SHIFT RAPIDLY IF A.I. AT DRIVE-THRUS GOES MAINSTREAM. >> SORRY, DID I MAKE A MISTAKE?
[00:50:47] TRY SAYING ADD OR REMOVE. >> Reporter: EXPERTS SAY IN THE
[00:50:50] FUTURE THAT A.I.-EQUIPPED
[00:50:52] DRIVE-THRUS WILL BE ABLE TO TAKE
[00:50:55] ORDERS IN DOZENS OF LANGUAGES
[00:50:59] AND RECOGNIZE YOU BY THE CAR YOU THAT DRIVE AND OFFER YOU YOUR
[00:51:01] USUAL ORDER. (♪)
[00:51:04] >> Crystal: COMING UP, AN 11-YEAR-OLD CELEBRATES HIS
[00:51:06] BIRTHDAY IN A UNIQUE WAY.
[00:51:09] >> I WAS JUST COMPLETELY KIND OF
[00:51:10] OVERWHELMED BY THE AMOUNT OF
[00:51:14] KINDNESS AND INCLUSION. >> Crystal: HOW HIS NEIGHBOURHOOD CAME TOGETHER TO MAKE IT HAPPEN NEXT IN OUR
[00:51:18] "MOMENT."
[00:54:38] >> Crystal: THIS IS SORIN GRIFFIN. HE RECENTLY TURNED 11 YEARS OLD
[00:54:42] AND HAD AN EPIC BIRTHDAY CELEBRATION.
[00:54:45] SORIN HAS AUTISM AND HIS FAVOURITE THING TO DO IS
[00:54:48] TRICK-OR-TREAT. SO HIS NEIGHBOURHOOD IN
[00:54:51] HUNTSVILLE, ALABAMA, CAME
[00:54:52] TOGETHER TO MAKE HIS BIRTHDAY
[00:54:55] JUST A LITTLE BIT SWEETER. AND THAT MAKES OUR "MOMENT"
[00:54:57] TONIGHT. (♪) >> WHAT DO YOU SAY, SAY
[00:55:01] TRICK-OR-TREAT. FOR HIS BIRTHDAY I HAD THE IDEA
[00:55:05] OF SEEING IF SOME OF MY NEIGHBOURS WOULD ALLOW HIM TO TRICK-OR-TREAT AT THEIR HOUSE BECAUSE HE LOVES
[00:55:08] TRICK-OR-TREATING. SORIN IS AUTISTIC SO A
[00:55:12] TRADITIONAL BIRTHDAY PARTY IS
[00:55:13] NOT SOMETHING THAT WOULD BE
[00:55:17] FULFILLING FOR HIM.
[00:55:21] I POSTED IT IN OUR NEIGHBOURHOOD
[00:55:23] FACEBOOK GROWP AND 83 PEOPLE AGREED. OH, WOW, OKAY.
[00:55:26] AND SO I GOT THEIR ADDRESSES AND
[00:55:29] I STARTED AN EXCEL
[00:55:33] SPREADSHEET. WE WERE GOING AROUND ON A GOLF
[00:55:36] CART AND I HAD DECORATED IT WITH BALLOONS.
[00:55:40] PEOPLE HAD PERSONALIZED SIGNS, AND NOT JUST CANDY AND THERE
[00:55:44] WERE HANDWRITTEN NOTES AND LEGO
[00:55:48] AND PLAY DOH. I WAS COMPLETELY KIND OF OVERWHELMED BY THE AMOUNT OF KINDNESS AND INCLUSION.
[00:55:52] >> TRICK-OR-TREAT. >> TRICK-OR-TREAT! >> WE STARTED AT 5:30 IN THE AFTERNOON AND WE FINISHED AROUND 9:30 P.M..
[00:55:54] HE WANTED TO KEEP GOING. I COULD TELL THAT HE WAS REALLY
[00:55:57] ENJOYING IT. >> Crystal: NOW SOME OF THE
[00:56:00] NEIGHBOURHOOD KIDS HAVE ASKED
[00:56:03] THEIR PARENTS IF THEY COULD TRICK-OR-TREAT WITH SORIN THIS YEAR.
[00:56:07] SO NOT ONLY DID HE GET FOUR BIG
[00:56:09] BAGS OF CANDIES, BUT SOME NEW FRIENDS.
[00:56:12] NOW WE DON'T KNOW IF THAT BANANA
[00:56:15] COSTUME, WHICH IS HIS FAVOURITE, WILL BE THE ONE THAT HE CHOOSES
[00:56:18] FOR THIS HALLOWEEN.
[00:56:20] >>> AND FROM ALL OF US HERE AT "THE NATIONAL," THANK YOU FOR BEING WITH US.
[00:56:24] I'M CRYSTAL GOOMANSINGH. TAKE CARE.
[00:56:25] (♪)
[00:56:28] (♪)
[01:00:24] (♪) >> Crystal: TONIGHT, POLICE ASK
[01:00:27] FOR WITNESSES WHO SAW SUSPICIOUS
[01:00:29] ACTIVITY AS THEY HUNT FOR THE CAUSE OF B.C.'S BALD RANGE
[01:00:32] WILDFIRE. >> SOME OF THAT FIRE WAS COMING
[01:00:35] OVER THE RIDGE AND THEN YOU SAW
[01:00:42] FIREBALLS. >> Crystal: A FIRST GLIMPSE OF THE DAMAGE, GIVING HOPE AND CONFIRMING LOSS.
[01:00:45] >> NOT KNOWING, THAT'S PROBABLY ONE OF THE HARDEST PARTS. >> Crystal: AND THE WARNINGS
[01:00:49] THAT IT'S NOT SAFE FOR RESIDENTS TO RETURN AS A NEW ARREST IS MADE INSIDE OF THE EVACUATION
[01:00:53] ZONE.
[01:00:57] >>