CCTV13 — 11
20260813 183300 UTC
185 transcript segments
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[00:02:00] It is said that couriers are a group of people who are forced
[00:02:03] to rush for time, because rushing for time seems to be a dead end in their
[00:02:07] lives. Indeed, every person who places a food delivery order
[00:02:11] will compare the delivery time limit. And for every
[00:02:14] courier who takes an order, the number of orders and the delivery
[00:02:18] time limit are indeed closely related to their income.
[00:02:22] Therefore, for a long time, we often encountered phenomena such as couriers
[00:02:26] running red lights and driving against traffic.
[00:03:50] Today's consultation and dialogue revealed that Meituan, Ele.me, and JD Daojia, the three platforms, will be the first to implement
[00:03:54] a red light stop watch in Beijing, which means that the time spent waiting at
[00:03:58] red lights will be included in the assessment. Therefore.
[00:04:43] That is, GPS data or Beidou data. Then we know that the rider is
[00:04:47] at the intersection, and we also know how many seconds are left on the traffic
[00:04:51] light at that intersection. After combining these two pieces of data,
[00:04:55] we can achieve it.
[00:04:57] These are mainly the two functions. Riders need.
[00:06:12] also in Beijing, refused to pay for food delivery businesses to reduce costs and increase efficiency,
[00:06:16] and ultimately all parties reached a consensus on optimizing subsidies, charging fees to make
[00:06:20] profits, rational marketing, service guarantees, and regulating delivery management in five
[00:06:24] aspects. And today's second consultation
[00:06:27] meeting on promoting platform algorithm optimization, in addition to the red light
[00:06:31] stop watch, also has many measures. For example, when calculating
[00:06:35] delivery time, for the situation of delivering by electric bicycle,
[00:06:39] the average speed should not exceed 15 kilometers per hour.
[00:07:40] To promote innovation and healthy development of the national platform economy,
[00:07:43] and provide useful exploration.
[00:07:45] But of course, our traffic
[00:07:51] regulations are to ensure safety. Sometimes, in the eyes of
[00:07:55] food delivery riders, there is an irreconcilable
[00:07:59] contradiction between the two. So, what kind of results
[00:08:02] were produced after this morning's talks and consultations?
[00:08:06] Next, we will immediately connect with the person who presided over
[00:08:10] this meeting this morning.
[00:09:01] Among them, what riders are most concerned about is the calculation
[00:09:04] of the algorithm for the rider's delivery time. Riders have put forward
[00:09:08] many demands, for example.
[00:09:11] After these demands, we also quickly contacted the food delivery platforms. The food delivery platforms were also very active and supportive, and put forward some relevant
[00:09:34] measures. So this topic, algorithm,
[00:09:38] that is, the algorithm of food delivery riders, is
[00:09:41] closely related to the rider's delivery time. Because through the calculation
[00:09:45] of the algorithm, the rider's assessment time is obtained, and the rider's
[00:09:49] assessment time is also related to the rider's
[00:09:53] service score and some income, and the income
[00:09:57] situation also has a certain relationship, so in this regard, riders are
[00:10:00] very, very concerned. Of course, this measure
[00:10:04] is in place, but the next step is implementation, because we know that if this measure
[00:10:08] is to be implemented, there may still be many practical problems in the process.
[00:11:09] Then the rider can easily appeal to the platform through the App, and the platform will provide corresponding compensation. If the
[00:11:13] platform believes that these compensations are indeed necessary,
[00:11:16] and it is also possible that these delivery orders will
[00:11:20] not be judged as overdue, which can greatly
[00:11:24] improve.
[00:12:34] also launched many measures, such as our "one bed, one room" initiative to allow riders to sleep peacefully, and the "Caring Station" project to allow riders to eat more affordably
[00:12:38] and safely. But through rider surveys, we found
[00:12:41] that the most important state of riders is on the road,
[00:12:45] and their driving state on the road
[00:12:48] not only concerns the rider's own safety, but also
[00:12:52] concerns the entire city, pedestrians and.
[00:13:55] The response from businesses is positive. Businesses
[00:13:58] have more money in their hands,
[00:14:02] and their sense of gain is stronger, and their confidence in the catering
[00:14:06] industry is also stronger. From the perspective of the platform,
[00:14:09] the platform provided some financial support and subsidies
[00:14:13] to businesses, such as providing
[00:14:17] funding for 4,000 "Sunshine Catering" camera installations, hoping to
[00:14:21] encourage our catering businesses to carry out relevant "Sunshine Catering" work.
[00:14:25] This also ensured the safety and hygiene of our capital's
[00:14:29] residents, allowing consumers to eat more securely
[00:14:32] and with peace of mind.
[00:14:34] So why use such a consultation and dialogue
[00:14:38] approach to governance, compared to the traditional methods of supervision and
[00:14:42] law enforcement in the past? What kind of different role do you
[00:14:46] think this approach plays? Today,
[00:14:49] we adopted the means of negotiation and
[00:14:52] control, which is actually.
[00:15:02] the difficulty we faced in algorithm supervision during the early stages of regulation. In the process of algorithm supervision, we have always faced several difficulties.
[00:15:06] The first is difficulty in obtaining data. Platforms treat some
[00:15:09] core algorithms as their own core trade
[00:15:13] secrets. The second is difficulty in analysis. The algorithm
[00:15:17] of each algorithm platform consists of hundreds of millions of lines
[00:15:21] of code. And various.
[00:15:48] is particularly clear. For example, regarding the delivery time for riders, whether it's 25 minutes, 30 minutes, or 40 minutes, the law cannot provide strong regulations for this. Fourth, it is actually difficult to grasp
[00:15:52] the timing of supervision. Premature intervention may affect the development
[00:15:55] of the industry, but late intervention may bring some risks.
[00:15:59] So this time, our concept of negotiation and control is
[00:16:03] to adopt flexible supervision. In fact, government supervision and social
[00:16:07] governance have both rigid aspects, such as supervision and law enforcement, and
[00:16:11] flexible supervision, which is our negotiated control.
[00:16:14] Thank you, Director Wang, for your analysis. In the past, we thought
[00:16:18] that the greatest benefit for platforms, businesses, riders, and
[00:16:22] customers, all relevant parties, was built on the basis
[00:16:26] of riders' hurried driving. Of course, we now feel that
[00:16:30] there is a problem. When a problem arises, how can we solve
[00:16:34] it fastest and most effectively? Negotiated control will be the future.
[00:16:43] In the past year or so, anti-involution has become a key word in China's economic work.
[00:16:47] The involution of the platform economy not only involves itself,
[00:16:51] but also involves competitors and businesses. Especially some food
[00:16:55] delivery platform companies, for a considerable period of time, in order
[00:16:59] to compete for immediate retail traffic 入口, repeatedly launched
[00:17:03] billions of subsidies, large coupons and other large food delivery subsidy activities,
[00:17:07] exacerbating the internal competition in the catering market.
[00:17:10] When platforms mainly focus on low-price promotions, businesses can ostensibly choose whether
[00:17:14] to participate in subsidies, but if they don't participate, there will be no traffic.
[00:17:17] So businesses often have to participate in subsidies. But once they participate
[00:17:21] in subsidies, businesses may see an increase in order volume, but
[00:17:25] their actual profits may not increase. And the final data
[00:17:29] shows that not only did all three major food delivery platforms pay the price
[00:17:33] of a sharp drop in net profit, but more importantly, the
[00:17:36] vast number of small and medium-sized businesses that were forced
[00:18:18] The platform mainly infringes on the independent operating rights of merchants, and has set up some unreasonable rules. For example, we found that some platforms arbitrarily changed the prices of merchants on the platform, privately launched
[00:18:21] promotions, and seriously infringed on
[00:18:25] the independent operating rights of merchants. To this end, the State Administration
[00:18:28] for Market Regulation has successively issued what is known as the
[00:18:32] new national standard for food delivery platform service management basic requirements,
[00:18:36] as well as food delivery platforms.
[00:20:50] the pressure of efficiency that should not have been borne. At the same time, the optimization
[00:20:53] of algorithms, what we really want to optimize is the future
[00:20:57] growth potential of the platform economy. So what other
[00:21:01] problems in the future platform economy need to be further
[00:21:05] resolved? Let's connect with Professor Zhang Yi from the School
[00:21:09] of Government Management at the University of International Business and Economics. Professor
[00:21:13] Zhang Yi also participated in the discussion of this consultation
[00:21:17] meeting today. Professor Zhang, you were at the
[00:21:21] consultation and dialogue meeting today. So I want to
[00:21:24] know, for example, in your impression, which talks or
[00:21:28] dialogues left a particularly deep impression on you,
[00:21:32] especially how do you view this kind of negotiated control
[00:21:36] approach in platform governance, which is led by Beijing and
[00:21:39] participated by Shanghai? This morning I participated in
[00:21:43] this cross-regional joint consultation and control meeting
[00:21:47] in Beijing and Shanghai. This meeting
[00:21:51] was led by Beijing and participated by Shanghai.
[00:21:54] We know that Beijing and Shanghai are
[00:21:58] the headquarters and registered places of many leading platforms.
[00:22:02] At the same time, Beijing and Shanghai are also
[00:22:05] the institutional highlands of platform economic governance. Therefore,
[00:22:09] the two places can adopt a linkage approach to negotiate
[00:22:13] on algorithm governance, which is a meaningful attempt
[00:22:17] to promote the unified market system of the platform economy.
[00:22:21] So in this meeting, I think there are two
[00:22:25] very important highlights. The first is about algorithm
[00:22:29] evaluation, and the second is about this kind of negotiation
[00:22:32] governance mechanism. So these two together, I think are
[00:22:36] particularly important for the algorithm governance of the platform economy.
[00:22:40] We know that the governance of the platform economy is a
[00:22:44] new business format, and it is constantly iterating and developing.
[00:22:47] So, in this development process,
[00:22:50] for major risks and major hidden dangers that arise, if a post-governance
[00:22:53] approach is adopted, it is a very severe and
[00:22:57] heavy-handed measure. However, if we
[00:23:01] proactively govern and adopt a proactive approach,
[00:23:05] adopting evaluation and negotiation methods, we can effectively
[00:23:09] discover the hidden risks in the process of
[00:23:12] algorithm iteration, especially the risks such as
[00:23:16] delivery time for riders. So this system.
[00:23:23] governance is a very meaningful attempt for the development of the platform
[00:23:27] economy, especially its sustained and healthy development. We always
[00:23:30] say that algorithms should be optimized for good, but in fact, algorithms
[00:23:34] are written by people, and they are also managed by people.
[00:23:38] Is it that difficult to optimize them? What do you think
[00:23:42] is the core difficulty of the algorithm governance? I think the
[00:23:46] core difficulty of algorithm governance is the issue of algorithm transparency.
[00:23:50] So, our country, in terms of algorithm transparency
[00:23:53] governance, actually has corresponding laws and regulations and corresponding
[00:23:57] systems. For example, the algorithm filing system we
[00:24:01] are currently talking about. The algorithm filing system is a formal
[00:24:05] filing and formal review. Although it
[00:24:08] solves some issues of algorithm structure and logic
[00:24:12] in a one-time pre-emptive manner, it is very difficult to
[00:24:16] address the risks and problems that arise during its operation
[00:24:20] in real-world scenarios. Therefore, for algorithm governance, in the
[00:24:24] future, we may really need to return to process-based governance
[00:24:27] and dynamic evaluation, and put more effort
[00:24:30] into this area. Well, what do you think
[00:24:34] about the related governance that the state has promoted in the past
[00:24:38] two years? Which problems have been significantly improved, and which
[00:24:41] have not been fully seen? In terms of the governance
[00:24:45] of the platform economy, including anti-involution,
[00:24:48] including price wars, including us,
[00:27:35] everyone. This is CCTV News Channel at 3:00 AM. Welcome
[00:27:39] to this news broadcast.
[00:27:42] The State Council Information Office held a press conference
[00:27:46] on the "Starting a New Journey in 15 Years" series on the 13th. Relevant
[00:27:50] officials from the Ministry of Ecology and Environment introduced the relevant
[00:27:53] situation of comprehensively promoting the construction of a beautiful China.