IRINN — broadcast
20260806 133000 UTC
390 transcript segments
Google Cloud Speech-to-Text API (Chirp) + Gemini 2.5 Flash Non-Thinking
Data courtesy of The GDELT Project (https://www.gdeltproject.org/), from the Internet Archive TV News Archive.
Machine transcription. Treat it as a searchable index of what was broadcast, not a verbatim quotation record.

[00:00:28] 5 PM news.
[00:00:30] Following the publication of some content in cyberspace regarding
[00:00:34] the method of calculating the volume of internet packages, the Telecommunications Regulatory
[00:00:38] Authority announced in a statement that the volume of internet
[00:00:42] packages has not decreased, and no increasing coefficient is applied to calculate international
[00:00:46] internet consumption. The organization emphasized
[00:00:49] that the method of calculating consumption volume and tariffs in
[00:00:53] operator billing systems is continuously monitored and evaluated through technical
[00:00:56] tests, and all complaints registered by users are also
[00:01:00] carefully reviewed. In
[00:01:04] this
[00:01:09] statement, subscribers were asked that if they have any ambiguity
[00:01:13] regarding the method of calculating the volume or tariff of their internet package,
[00:01:16] they should register the issue through the 195 complaint handling system
[00:01:20] so that the result can be processed in the shortest
[00:01:24] possible time and announced to
[00:01:27] them.
[00:01:30] The Indonesian government announced the deactivation of approximately 5
[00:01:34] million user accounts of minors on digital platforms.
[00:01:37] The Minister of Communications and Digital Affairs of Indonesia
[00:01:41] announced that this action was taken in cooperation with digital
[00:01:44] service providers. The Indonesian government
[00:01:47] is the first country in Southeast Asia to implement
[00:01:51] new regulations in the field of digital services to increase
[00:01:54] the safety level of children under 16 years old.
[00:01:58] According to the National
[00:02:02] Cyberspace Center, the results of a survey show that nearly 90%
[00:02:06] of children and adolescents aged 6 to 15 use smartphones,
[00:02:10] tablets, or laptops, and
[00:02:13] 85% of users of these devices are connected
[00:02:16] to the internet. Among them, there are many
[00:02:20] children who are not just technology consumers, but
[00:02:24] play an important role in this technology.
[00:02:27] Technology
[00:02:29] literacy for children and adolescents, given
[00:02:33] that we are now living in a world of robots and artificial
[00:02:36] intelligence, children from this early age, from
[00:02:40] elementary school, can learn these trainings
[00:02:43] so that they are not just consumers of technology,
[00:02:47] but can build
[00:02:50] themselves and have a real say in this world, in the future
[00:02:54] world. The world of robots is
[00:02:58] not a one-dimensional world. Every robot
[00:03:01] has a specific mission that develops different skills in children and adolescents,
[00:03:05] such as line-following robots that learn to
[00:03:08] see and make decisions in a fraction of a second. This robot
[00:03:12] works by turning off its modules when it sees
[00:03:15] a black line, and the modules that do not see the black line
[00:03:18] and see the white surface turn on and move.
[00:03:22] Warrior robots are used to test
[00:03:25] the mechanical strength and endurance of the robot. Whoever can
[00:03:29] disable the opponent's robot or hold the opponent's robot
[00:03:32] in one place for 10 seconds, or keep it under the
[00:03:36] traps in the competition, that robot wins.
[00:03:40] And drug delivery robots, which are a small
[00:03:42] example of technology that will save humans in various
[00:03:46] environments in the future. The robot's feature is that it can
[00:03:49] deliver medicine (not medicine, but boxes) to different places
[00:03:53] as a medicine.
[00:03:56] A creative teenager also built a robot to reduce
[00:04:00] water consumption and increase efficiency in agriculture.
[00:04:04] Given that our country is a water-scarce country, we must seek new
[00:04:07] cultivation methods. We must abandon flood
[00:04:10] irrigation. The robot I built has 70% efficiency
[00:04:14] in agriculture. It uses 30%
[00:04:17] of the water. It is composed of different
[00:04:20] sections, two of which perform important agricultural tasks of planting and tending.
[00:04:24] But a recommendation to parents for the growth of their children's
[00:04:27] technology literacy in summer: The more
[00:04:30] education we have in the technology sector, the less it is.
[00:04:34] Therefore, I recommend to families to create a suitable
[00:04:37] environment for their students to flourish. Improving the technology
[00:04:41] literacy of children and adolescents through
[00:04:44] robot building training can help them develop
[00:04:47] creativity and logical thinking. Ahmad
[00:04:50] Aminfard, IRIB News Agency.
[00:04:52] سیما
[00:04:55] The first three volumes of the seven-volume collection "Parvakan"
[00:04:58] were published by Kazemi Publications. This collection is a documented
[00:05:02] and fictional narrative of the life and personality of the martyred leader of the Islamic Revolution, which
[00:05:06] was compiled by a group of authors from the Monadi assembly
[00:05:09] with the aim of familiarizing the audience, especially teenagers and young adults, with revolutionary
[00:05:13] life models. This work tries to retell important
[00:05:16] stages of his life, from childhood, adolescence, and youth, to the years
[00:05:20] of struggle, imprisonment, exile, the victory of the revolution, and important responsibilities
[00:05:23] after the revolution, in the form of lively stories.
[00:05:27] Those interested in purchasing the collection can refer to the
[00:05:30] website "Man-o-Ketab". The play
[00:06:30] by a teenage author was reviewed at the Institute for the Intellectual Development
[00:06:34] of Children and Young Adults. This book, which has reached its
[00:06:37] thirteenth print and has also been made into a film, is an educational
[00:06:41] book about parents and
[00:08:35] China successfully
[00:08:38] placed two remote sensing satellites equipped with artificial intelligence
[00:08:41] into Earth's orbit. This mission is the 12th
[00:08:45] flight of the Smart Dragon 3 rocket and the fourth rocket launch this calendar
[00:08:49] year. These two satellites will provide smart remote sensing
[00:08:52] services to Uzbekistan and Indonesia. This capability reduces the time
[00:08:56] for data analysis and early warning issuance for natural disasters
[00:09:00] from several hours to several minutes.
[00:09:36] Greetings to you, dear viewers. Stay with us for the front page of the News
[00:09:40] Network section. In this program, we will take a look
[00:09:44] at the Fouad 128 system, which is
[00:09:46] currently being implemented within the administrative and
[00:09:50] employment organization of the country. We will review the services of this system
[00:09:53] and the activities it has provided to our fellow citizens
[00:09:57] over the past year. Dr. Kamel Davoodi,
[00:09:59] Head of the National Center for Inspection, Supervision, and
[00:10:03] Administrative Affairs of the country's administrative and employment
[00:10:06] organization, is our guest on this program.
[00:10:09] Welcome, sir.
[00:10:25] Well, over the past year, we have had many conversations with you about Fouad
[00:10:29] 128. But if you agree, let me first ask
[00:10:33] the same question as always. Please give a brief, one-sentence introduction
[00:10:36] to Fouad 128 for the viewers, and then
[00:10:39] we'll discuss what we've done in this year. Certainly. Well, Fouad, or Fouad
[00:10:43] 128, is a system that is based on two main pillars.
[00:10:47] The main and most important pillar is the issue of services and the method
[00:10:51] of service delivery in the administrative system, which should
[00:10:55] be based on ease of service accompanied by respect.
[00:10:58] And the second pillar is handling complaints, criticisms,
[00:11:02] and objections from citizens regarding the administrative system when they refer
[00:11:06] to the administrative system and are not satisfied with
[00:11:09] the quality, method, and form of service delivery.
[00:11:13] They should refer to the system, and we will follow up on the complaints
[00:11:16] of the people and citizens until a result is achieved, through this same
[00:11:20] number 128, system 128. System 128 is one year
[00:11:24] old, right? We have been working with this system for almost four or five months.
[00:11:27] Let's have a quick review of where it started and where it reached.
[00:11:31] You started it experimentally in some provinces. Let's have this quick
[00:11:35] review and also see what stage it is at now. Well, we started
[00:11:39] this system in May 2025
[00:11:41] in Qazvin province. Then, well, in
[00:11:45] 2025, three provinces were added to this
[00:11:48] system: Tehran, Alborz, Qazvin, and
[00:11:52] Alborz and Hamedan were added to this system. In the continuation of the path,
[00:11:55] well, the system's shortcomings were addressed,
[00:11:59] and we were able to add other provinces from the beginning
[00:12:03] of this year, 2026, until now. Only one province, Hormozgan province,
[00:12:06] remains, and God willing, if there is no
[00:12:09] problem, next week, Hormozgan province will also be
[00:12:12] added, and the system will become nationwide in the country, God willing.
[00:12:16] So, can we say that, in fact,
[00:12:20] trials and errors have been done, and any damage assessment that might
[00:12:23] have been needed has been carried out, and it is now in the final
[00:12:27] and permanent stage? Exactly. We have conducted the training,
[00:12:30] carried out public awareness in executive bodies, and formed inspection
[00:12:33] working groups in the provinces, which consist of our
[00:12:37] representative, the governorate, and the provincial management organization, who are conducting
[00:12:40] weekly inspections of the administrative system continuously and systematically.
[00:12:44] All of these actions have been very useful in introducing
[00:12:48] this system, and we are continuing this work. Can we say
[00:12:52] that Fouad 128 is now in the stabilization stage?
[00:12:56] Exactly. This is the case. If we consider the
[00:12:59] creation stage and the expansion stage, because many executive bodies have also
[00:13:03] been added to the system, and public non-governmental organizations have also been added
[00:13:05] to the system, we are now in the stage of,
[00:13:09] well, stabilization. A regulation is being prepared
[00:13:12] and codified, which, God willing, will be announced to the executive
[00:13:16] bodies with the signature of the Vice President, the head of the organization.
[00:13:19] We will have a heat map, which we already had at the national
[00:13:23] level, and in the future, we will have it at the provincial level.
[00:13:27] Currently, we have given access to every governor and every head of a provincial
[00:13:30] management organization so that they can view complaints at the provincial
[00:13:34] and county levels in real-time and online, which is a real-time
[00:13:38] and simultaneous monitoring that informs
[00:13:41] that management system that if there is a problem somewhere,
[00:13:45] they can address it and follow
[00:13:49] it up. The issue of QR codes has
[00:13:52] been added to the system. These citizens can, in the
[00:13:56] near future, even on ordinary days, take pictures of the QR codes
[00:14:00] with their mobile phones and rate our colleagues
[00:14:03] who are in the operations or service delivery area. If they are satisfied,
[00:14:07] they can give a rating, and if they are not satisfied, they can register a complaint.
[00:14:11] Our next and more important step is the discussion of creating a discourse
[00:14:14] in the field of Fouad, which we are pursuing with universities, the Public
[00:14:18] Management Training Center, which is under the supervision of the organizations.
[00:14:21] There are problem-solving clinics that we have implemented
[00:14:25] experimentally, for example, and these are issues that we hope
[00:14:28] in the future we can address
[00:14:31] the issue of process reform in the very near future and
[00:14:35] resolve the issues that are bothering people through processes.
[00:14:38] Are there any limitations on the issues that people can
[00:14:41] follow up through Fouad, or can they complain
[00:14:45] about any type of complaint, criticism, and any
[00:14:48] issue they have with any government organization or institution through
[00:14:52] Fouad? It definitely has limitations. Because we had already assessed
[00:14:56] the previous systems, we realized that one of
[00:14:59] the shortcomings of the systems is that they receive all kinds of complaints from citizens
[00:15:03] without being able to address them, and this, well, becomes a bane
[00:15:06] for both social capital and public trust. From the beginning,
[00:15:10] we indexed the system with indicators that are related
[00:15:14] to the quality and form of service delivery, and we moved
[00:15:18] forward with the system. I would say that last year, we had approximately 80,000
[00:15:21] complaints from the beginning of the year, from April, until now. We had 80,000 complaints.
[00:15:37] three-quarters, or approximately 60,000 of these complaints
[00:15:41] are usually complaints that are not feasible or
[00:15:44] legal, or the citizen is looking for a right that you specify,
[00:15:48] for example, a multi-billion dollar loan, for example, they want a job,
[00:15:52] they have demands, or it's not in the administrative system's
[00:15:55] domain, it's a security issue. For example, they have some demands
[00:15:59] that we cannot fulfill. This causes us to guide
[00:16:03] the citizen, but the system does not register the complaint because
[00:16:06] it is not within its scope.
[00:16:38] a leap and a change in the form and process
[00:16:41] of addressing people's demands and complaints. Exactly, Mr. Hossein, you
[00:16:45] should consider, for example, that if a citizen previously
[00:16:49] registered a complaint, it would take about one to three months to get
[00:16:52] a response, and they wouldn't be able to get the follow-up
[00:16:56] they expected. But with the Fouad system,
[00:16:59] we follow up every citizen's complaint until it is registered
[00:17:02] or a result is achieved. We ask them. After the
[00:17:06] agency says, "I have solved the citizen's problem," we make an outgoing call
[00:17:09] to the citizen 24 hours later to ask if their problem has been
[00:17:13] solved or not. We have had the highest rate of resolution in the past week.
[00:17:16] We have their voice recordings, we have the citizens' voices, and
[00:17:20] how happy they are when they tell us about an issue and we can solve
[00:17:24] it. This gives us strength and relief, and
[00:17:28] when we see that the citizens' problems have been solved, social capital
[00:17:31] is added to the country, and this has led to a positive trend and a positive outlook.
[00:17:35] How long does it usually take to address these demands?
[00:17:40] The latest statistics we received from the system show that our handling time has been about four
[00:17:44] hours. However, our slogan is 3 hours, meaning time is very important to us in handling
[00:17:48] requests. And well, since agencies have been added
[00:17:51] and provinces have been added, until we bring the provinces along with us,
[00:17:55] until that management system and administrative system of that province
[00:17:58] cooperates with us, working groups are formed, we provide training,
[00:18:02] we do public awareness, these things cause our handling time to increase.
[00:18:06] And we are definitely optimistic that in the future,
[00:18:37] based on the NPS index or outgoing call for public satisfaction
[00:18:41] with our system, we have managed to address almost 70%
[00:18:45] of people's demands and people, based on
[00:18:48] their opinion, tell us that they were satisfied with the
[00:18:52] follow-up and getting results. In some places, we really try,
[00:18:56] for example, but they say, "The fact that my voice was heard and that I was able to express my opinion to the administrative
[00:18:59] system makes me very happy." We also had several international calls
[00:19:03] from various countries, meaning complaints from people against our consulates
[00:19:07] and our representations abroad, which we followed up, and that also
[00:19:11] had a good reflection. It showed that this issue was successful.
[00:19:14] Recently, also, with the order of the esteemed
[00:19:18] Vice President and Head of the State Administration and Employment Organization, Dr. Rafizadeh,
[00:19:21] we have also added the Arbaeen complaints
[00:19:24] of our pilgrims who went to Iraq for
[00:19:27] pilgrimage to the system. Based on the results we had,
[00:19:31] the majority of people's complaints, approximately 50%, were related
[00:19:35] to the issue of currency in Iraq,
[00:19:38] which caused some dissatisfaction. Our next issue was road maintenance
[00:19:41] and transportation issues, which involved a specific lack of planning.
[00:19:45] We also informed their respective agencies, and God willing, in
[00:19:49] the future, will you have a plan for what outcome your follow-up
[00:19:52] achieved? Our follow-up caused us to be able to satisfy approximately 60
[00:19:56] to 65% of the callers and
[00:19:59] Arbaeen complainants. For example, in the
[00:20:02] transportation issue you mentioned, it was followed
[00:20:06] up.
[00:20:52] In addition to the course of activities, can people also complain
[00:20:56] about the behavior and performance of administrative and government
[00:21:00] employees, and even managers? Yes, exactly. We have had
[00:21:04] many complaints about both the behavior of employees and
[00:21:06] managers, their performance,
[00:21:10] and the services they provide. We have also achieved
[00:21:13] good results based on the current monitoring, and the administrative
[00:21:17] system is resolving cases and addressing issues that people
[00:21:21] are bringing to our attention. We are seeing a positive
[00:21:24] upward trend. How much
[00:21:28] are new technologies and artificial intelligence
[00:21:39] needs clean data and to reach a certain level of maturity,
[00:21:42] our system definitely has a plan for the future use of an AI assistant
[00:21:45] in responding to people's complaints. We will have a super application
[00:21:50] where people can even have a chatbot for two-way conversation
[00:21:53] in the form of questions and answers from the citizen to the administrative
[00:21:56] system. This will definitely happen in the
[00:22:00] near future. In the near
[00:22:03] future, yes, yes. The country has now gone live. If one more province is added,
[00:22:07] our country's data will be cleaned. After six months, when the
[00:22:10] data is established and some, let's say,
[00:22:13] erroneous data is removed, and the data reaches a certain
[00:22:17] level of reliability, then we can
[00:22:50] Well, we started this with banks, according to circular
[00:22:54] 309628 dated 17/06/2009,
[00:22:57] which the State Administration and Employment Organization announced that executive bodies
[00:23:01] should no longer take copies. Unfortunately, this issue has continued in
[00:23:05] our country. We started with banks. Yes, and it continues.
[00:23:07] I want to tell you that we started with banks.
[00:23:11] Now, I ask all citizens to contact the
[00:23:15] 128 system or telephone if they refer to a bank or insurance company
[00:23:18] where their identification documents are being copied.
[00:23:22] If not, we have warned
[00:23:24] them all that we have sent the
[00:23:28] circular to all of them again. Everyone is under
[00:23:31] supervision to see where copies are being taken. I personally
[00:23:34] sent warning letters to the banks that took copies, reported them,
[00:23:38] and they are being deleted. We want people to help
[00:23:41] us if a bank asks them for a copy
[00:23:44] in the first stage and informs us. We will certainly
[00:23:47] follow up on it, and then we will inform
[00:23:55] you. They welcome these reports that we give them and have
[00:23:58] made it their priority because customer orientation and
[00:24:02] customer care are very important to them. We will definitely
[00:24:06] follow up on this issue. We also announce here to the banks
[00:24:09] that if something happens and complaints come again,
[00:24:12] since we have already issued warnings and correspondence has been
[00:24:16] done, and all statistics and information have been provided to them,
[00:24:20] if it is repeated, we will eventually have to
[00:24:24] address this issue as a violation. So what will happen? Based
[00:24:27] on this, banks that take copies and people complain
[00:24:31] and they don't resolve it, we will, based on Note 3 of Article 22 of the Law
[00:24:35] on Administrative Violations, be forced to refer these dear
[00:24:38] colleagues to the Administrative Violations Review Boards,
[00:24:41] and the review of this issue
[00:24:45] will take place there. We have a short time left until the end
[00:24:48] of the interview, and one of the topics we want to talk about and then
[00:24:52] summarize is what benefits
[00:24:55] Fouad 128 will bring to the general public, based
[00:24:59] on your assessment of the past year and a few months
[00:25:02] that the Fouad system has been providing services to the people, and as
[00:25:06] you mentioned, it will soon become nationwide and enter the stabilization
[00:25:08] phase. What impact will Fouad 128
[00:25:12] have on the country's administrative system? Naturally, it will not
[00:25:16] be only for the people. One of the issues that is very
[00:25:20] important to us is that we have three areas that Fouad
[00:25:24] definitely affects: people, the administrative system, and the country.
[00:25:28] If I want to look at the issue from the people's perspective,
[00:25:31] well, the processing times will be greatly reduced.
[00:25:34] That is, we have gone from 3 months and 2 months to 4 hours, and this
[00:25:38] itself is a revolution in the administrative system. The next issue is
[00:25:42] that we are systematically and methodically
[00:25:44] addressing people's complaints in a precise manner with the aim of reforming
[00:25:48] the administrative system.
[00:25:50] And we will not give up on following up until every citizen's
[00:25:54] complaint is answered, and well,
[00:25:58] we can see this clear manifestation in people's satisfaction in the responses
[00:26:01] we receive. That is, we can give this promise to the people
[00:26:05] that they will have strong support in the administrative system
[00:26:09] in the form of Fouad 128. If there is a complaint, it will definitely be followed up, and
[00:26:12] this public trust is very important. In the administrative system, I want
[00:26:16] to tell you, well, we have a statistic, it is a helper for managers.
[00:26:20] That is, in real-time, like a beating heart, it tells the people,
[00:26:23] it tells the managers that you have a problem here, you must solve it. If you don't
[00:26:27] solve it, what will be the consequences? This is real-time monitoring that
[00:26:31] we did not have before, meaning in real-time. Senior officials of the agency,
[00:26:34] the governor, the district governor, the head of the provincial management organization can
[00:26:38] see where the problems are. In a way, Fouad is becoming a yardstick
[00:26:42] for the level of public satisfaction with the government and the
[00:26:46] institutions that are carrying out executive work. And well, I think for the
[00:26:49] country, Fouad will monitor the country's social capital in real-time
[00:26:53] in the future. Its ups and downs can have an effective
[00:26:57] intervention, and ultimately, the country's social capital
[00:27:01] can be measured.
[00:27:18] In one year and a few months, the types of activities that agencies
[00:27:22] have had, and the types of concerns and demands that
[00:27:25] you have received from people's messages,
[00:27:28] what is your message to managers and executive
[00:27:33] agency employees regarding respecting clients and responding
[00:27:36] to client expectations? I would like
[00:27:39] to say that, in my opinion, the most important issue we have
[00:27:42] is that we are, after all, sitting behind this desk and
[00:27:46] receiving a salary (its amount is another matter, which is acceptable),
[00:27:50] but we are receiving this salary to definitely serve the people.
[00:27:53] That is, the ultimate beneficiaries and users of this system
[00:27:57] are the people, or the people are the administrative system. If
[00:28:00] the people are truly dissatisfied,
[00:28:07] we hope that with the arrival of this system, the monitoring that is being carried out,
[00:28:11] and the real-time and accurate information that is being generated by this
[00:28:15] system, will ultimately be able to guide managers and government
[00:28:18] employees towards providing higher
[00:28:21] quality services in a better and
[00:28:25] more respectful manner to citizens, so that ultimately we can achieve
[00:28:28] citizen satisfaction. And this point, in my opinion,
[00:28:32] can be an important strength for the country in the
[00:28:36] future, so that we can, based on this, finally address
[00:28:40] some of the people's demands from the administrative system, which
[00:28:43] previously had no place to go and register complaints. We have 30 seconds left.
[00:28:47] Please explain the communication method for the public again.
[00:28:51] I would like to tell you that within the country, if our compatriots
[00:28:54] call 128 without any code, the system will definitely
[00:28:58] receive their complaints. From outside the country,
[00:29:01] if our compatriots
[00:29:04] abroad call the system and have complaints, the system will receive
[00:30:21] In the name of God, the Most Gracious, the Most Merciful. Hello, dear viewers. The President, in a message commemorating
[00:30:24] the 112th anniversary of the Constitutional Revolution, called
[00:30:28] this historical event a symbol of awakening, freedom-seeking, and adherence to law by the Iranian nation.
[00:30:35] A precise reading of the history of the Constitutional Revolution reminds us that
[00:30:39] moving towards the realization of freedom, independence, adherence to law,
[00:30:42] and development is a dynamic and continuous process. The President
[00:30:45] proposed that August 4th be designated as Tabriz Day and Week be named.
[00:30:49] More than 3 million
[00:30:53] and 377 thousand pilgrims attended Arbaeen
[00:30:57] 1405. The head of the Central Arbaeen Headquarters said
[00:31:00] that out of this number, 3.