OMAN — broadcast
20260806 163000 UTC
372 transcript segments
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Machine transcription. Treat it as a searchable index of what was broadcast, not a verbatim quotation record.

[00:00:00] I mean, you saw how things are. There are other things, I mean, that you
[00:00:05] employ Omani youth in this can integrate between administrative matters as work
[00:00:08] and as a workshop. Issam, you trained and then
[00:00:12] progressed in jobs and moved from
[00:00:15] self-awareness. To what one agency to another and reached the rank of director,
[00:00:18] and then you decided to retire and open your own
[00:00:21] workshop. Surely in those ten years
[00:00:24] you gained a lot of experience. To what extent do you think that experience
[00:00:28] and hands-on work in agencies
[00:00:30] is very important for you to reach this
[00:00:33] stage? It's not just the work itself,
[00:00:37] I mean, hands-on, that you work and become a mechanic. It's the
[00:00:40] management process itself. I mean, how you win customers
[00:00:44] and how you win the satisfaction of customers to
[00:00:47] achieve some of the desired goals. Of course,
[00:00:51] the company had, for example, given us a big
[00:00:55] task, I mean, at the same time, to generate income for the company,
[00:00:59] and customers. I mean, it's not just about
[00:01:02] working and striving and in
[00:01:05] the end generating income and maintaining it.
[00:01:08] Yes, maintaining it. This is one of the company's priorities.
[00:01:12] We have now finished the first stage. You spent ten years in
[00:01:15] agencies. Today you have an independent
[00:01:18] you, and life is for project. How did you transfer the experience you gained from
[00:01:21] agencies to your private project in cooperation with
[00:01:24] a partner? The field I was in,
[00:01:26] Ahmed, is a field
[00:01:30] that I spent about 25
[00:01:33] years in, and these 25 years made me more than
[00:01:37] one place. Imagine I was even in the controller, in
[00:01:40] the cashier, I mean, in all these places. Then I started
[00:01:44] to learn everything. I mean, it's a matter of managing
[00:01:47] a complete workshop. It's
[00:01:51] There must be a not an easy process. It's not just
[00:01:53] specialize in these about delivering cars and working on them and fixing them and saying to the customer, "Your car is ready."
[00:02:01] reached the age of experience in this field, No, these administrative matters are something that gives you financial added value in that
[00:02:05] you show the customer that you have a problem with the car, and these problems
[00:02:08] are classified according to
[00:02:12] the system we follow. There are
[00:02:15] the same errors and there is manual work, so things are clear,
[00:02:19] and this is based on trust between us
[00:02:22] and the customer. What is the most important thing you care about today when a customer brings
[00:02:26] you a car so that this customer leaves satisfied and stays
[00:02:30] and even brings you other customers?
[00:02:33] The first goal, as I told you, Ahmed, after
[00:02:37] might need him to be there one day receiving the car, is the process of diagnosis, 100% correct
[00:02:40] diagnosis. He comes with a specific
[00:02:42] fault. Through the inspection we
[00:02:45] do, we discover the fault. Of course,
[00:02:49] our role here is greater. I mean, we take pictures of these
[00:02:52] faults and send him the pictures.
[00:02:55] He himself confirms through this. We give him
[00:02:59] the quote. After the repair, we do the final
[00:03:06] of the eyes. On the in Oman now, thank God, have this inspection. What we are always focused on is that when the customer brought the car and it had this fault, this fault
[00:03:08] was fixed with us, meaning my car
[00:03:10] like before. In the past, Omanis were afraid of was fixed or repaired. Customer satisfaction with you is a very important priority.
[00:03:14] This is what we are working on.
[00:03:17] If the customer is truly satisfied, then he will bring me customers. I mean, the customer
[00:03:23] building your future. I mean, instead of sitting at who comes to you is the one who will advertise for you. We were relying on this
[00:03:26] and relying on the quality we offer to the customer.
[00:03:30] He will talk about it himself. Where do you
[00:03:33] utilize the extra time you have prefer to work? In the agency or in your own project?
[00:03:35] It's the same. I see it as the same. My responsibility here
[00:03:39] has grown and increased after that. But in terms of
[00:03:42] income, my surgical income
[00:03:46] has improved. Issam, this business
[00:03:49] definitely has challenges, like other businesses, as well as opportunities.
[00:03:53] What are the biggest challenges you face today in car
[00:03:57] We have customers workshops? Well, of course, we're talking about expenses.
[00:04:00] These are our biggest challenges in the labor market,
[00:04:03] especially in the local market or in industrial areas.
[00:04:06] Rents
[00:04:08] and
[00:04:11] paying bills, other
[00:04:13] Okay, Muhammad, in this expenses we're talking about, and salaries, of course.
[00:04:16] I mean, this work, for us, from the beginning of the month
[00:04:20] when we start each month, I mean, these things
[00:04:23] are a priority for us to finish them. After that,
[00:04:27] we start
[00:04:28] transfer people, especially in with profits. For us, this land is rented.
[00:04:31] We started from scratch, I mean, all
[00:04:34] personal resources.
[00:04:37] We didn't go to banks or borrow. No,
[00:04:41] we worked step by step. Our beginning was with
[00:04:45] one toolbox, and
[00:04:48] we continued with it until we reached this
[00:04:51] stage, thank God. But if there are
[00:04:54] concerned parties that support us or
[00:04:57] help us, even with an industrial plot of land,
[00:05:00] so that we can build our hopes on it and develop
[00:05:04] this project, yes, and
[00:05:07] help other Omani youth and support them in
[00:05:11] training. We were
[00:05:14] a complete center where we could
[00:05:17] field. Why not, Ahmed? As I told you,
[00:05:21] we have a complete workshop. In terms of management,
[00:05:24] reception, we have a software system we are working
[00:05:27] on. And besides that, in the field of
[00:05:31] spare parts, we have software and we are working on it, or selling
[00:05:33] accessories, plus the other sections, which are
[00:05:36] the service center. This service
[00:05:39] is for cars, changing oil, filters, oils, and these things.
[00:05:43] The other section is repair and maintenance, which also has it, plus the other section,
[00:05:47] electricity and the car air conditioning section. Good.
[00:05:50] So, gradually, these things, I mean, if someone wants to train
[00:05:54] and learn these things, the opportunity is always available with us here.
[00:06:07] Welcome, Muhammad. I welcome you to Masar. Welcome, my brother Ahmed. Thank you for
[00:06:11] your long life. Tell us, Muhammad, what is the idea behind Team Garage? Well, the idea
[00:06:15] of Team Garage started as a partnership
[00:06:18] between us and Issam. Issam had 25 years of experience
[00:06:21] in this specific field, specifically in these cars.
[00:06:24] Chrysler. The idea is not to make a garage, but to make
[00:06:27] a comprehensive service center with periodic maintenance
[00:06:30] and regular mechanical maintenance,
[00:06:33] and also electrical problems and air conditioning. Yes,
[00:06:36] Muhammad, you are still at your job in
[00:06:40] another institution, but Issam is retired. Yes. What
[00:06:43] is your role in this workshop? My role here, sir, is that
[00:06:47] I am a finance graduate, so I handle
[00:06:50] financial and administrative matters. Of course, I am with Issam and help him with them. Of course,
[00:06:54] I handle accounting, financial accounting. Yes, good. And I also get involved in technical
[00:06:58] matters. I have gained experience now. Yes. Well, Muhammad,
[00:07:01] I notice that most of the cars are of a certain brand. Why did you
[00:07:06] cars? Precisely because Issam has
[00:07:10] 25 years, especially in cars,
[00:07:14] which is a group of cars, but his last
[00:07:17] specialization was in these specific cars, almost five, six years or ten
[00:07:21] years.
[00:07:24] At the same time, we thought of attracting experienced technicians in
[00:07:28] brand. Of course, we attracted technicians. We were also
[00:07:32] able to attract technicians with 25 to 30 years of experience, meaning they worked in agencies, they worked in agencies
[00:07:35] for 25 years, and specifically in cars
[00:07:38] that are part of the Chrysler group, which includes Jeep, Ram, and Dodge.
[00:07:43] And also Chrysler. The idea here is also to develop
[00:07:46] the workshops. I mean, we use modern equipment. What's the difference
[00:07:50] if I take my car to the agency or bring it to you? Well, I don't think
[00:07:54] there is any difference because we have experience, agency experience.
[00:07:58] Great. These cars are constantly evolving. How do you also
[00:08:01] develop your expertise? Of course, we keep pace with
[00:08:04] development, no matter what. If you don't keep pace with development, then you are not unique.
[00:08:08] To be unique, you must keep pace with development. To
[00:08:12] what extent is this field in demand today, and are you also able
[00:08:16] to get customers? It is truly very much in demand, given that
[00:08:19] our American cars are no longer
[00:08:23] American cars. Now Omanis are choosing American cars
[00:08:26] because they offer more comfort, safety, and security. So the market,
[00:08:29] thank God, these types of cars
[00:08:33] are very abundant. Thank God.
[00:08:37] But also, today, Chinese cars have entered the market in a big way,
[00:08:40] and electric cars. How do you see the competition with these
[00:08:44] cars, and how do you see electric cars that
[00:08:48] have entered the market recently? Electric cars,
[00:08:51] of course, have their fans and lovers.
[00:08:54] At the same time, people are not yet convinced. It's
[00:08:57] still new, but we,
[00:09:01] Omanis, if we buy a car, I expect it will last
[00:09:05] more than ten years, and this is what we see now.
[00:09:10] who have been driving these cars for 10 years,
[00:09:13] so when you tell them to change, they say, "No, I'm comfortable with this car, so why change?" Correct.
[00:09:17] It is possible that in the future we may face a problem
[00:09:20] and difficulty, but we will, God willing, as I told you, keep pace with this development.
[00:09:25] field, there are definitely challenges like any other field. What is the biggest
[00:09:29] challenge facing car repair shops
[00:09:32] today? Well, the biggest challenge we face, for
[00:09:35] me and the team, the biggest challenge
[00:09:39] for us is, of course, commitments, of course.
[00:09:43] Salaries, all of these are commitments. Are there any Omani graduates today who could
[00:09:47] work in workshops? Well, as graduates, without
[00:09:50] training, I think it's difficult. There must be training in this field first.
[00:09:53] Training is very important as a management.
[00:09:55] Then, as a project
[00:09:58] management, and second, as technical management within the project, then technically.
[00:10:26] Viewers, retirement does not mean the end of the journey. Of course, this is not
[00:10:29] new, but today it has become more than ever before
[00:10:33] a new and different beginning for retirement, and perhaps better
[00:10:36] than the pre-retirement stage. The experiences of retirees are a national
[00:10:40] wealth, and if we invest them correctly in well-studied support programs,
[00:10:44] we can fill large gaps in the labor market with long
[00:10:47] field experience. And to know how to plan for this stage
[00:10:51] early, we welcome our guest, Said Al-Balushi, a specialized
[00:10:55] trainer in strategic development, and he himself is an inspiring
[00:10:58] model for a retiree who turned his years of experience into
[00:11:02] a success story and an impact in the world of entrepreneurship.
[00:11:16] Welcome, Mr. Said, to Masar. I welcome you, and you
[00:11:20] are perhaps one of the successful examples of a retiree who started
[00:11:23] investing his experiences in the labor market. Tell us about
[00:11:26] your experience. Welcome, Mr. Ahmed. In fact, my experience
[00:11:30] perhaps started before I reached
[00:11:33] the retirement stage. I mean, the issue of
[00:11:37] precautionary preparation or that one should start building alternative
[00:11:40] plans for himself if he wants to retire is necessary from
[00:11:44] an early age. This must be put as a future
[00:11:47] plan and you must first know
[00:11:50] your skills, your hobbies,
[00:11:54] your network of relationships. So, in fact, this requires
[00:11:57] that you, before you reach the decision-making point, whether
[00:12:01] it's early retirement or even full retirement. Yes,
[00:12:05] you have to plan for it. Yes. When should
[00:12:08] an employee start planning for this stage? Well, look,
[00:12:12] when you complete ten years in your job or 12, 13
[00:12:16] years and reach a stage where you know the answer to who
[00:12:19] you are, what you want, where you are going, and you start to have accumulated
[00:12:22] experience, you will have accumulated experience, knowledge.
[00:12:26] You have passed the stage of experimenting with what is the right job for you,
[00:12:30] so you know your skills or your personal abilities
[00:12:33] and where to focus them. In this way, you know your career path, whether
[00:12:36] in your current job or in the future when you retire. Yes, this requires
[00:12:40] personal awareness, in fact, and requires that you also
[00:12:44] see what tools can increase your individual skills in
[00:12:48] terms of how to convert your experience or skill into
[00:12:51] a livelihood product or into an entrepreneurial idea,
[00:12:55] or even services that you can provide in the labor
[00:12:58] market. No, yes, it's not necessarily a plan for
[00:13:01] after retirement. It can even be during your career that you also
[00:13:05] have time in your free time
[00:13:08] to offer your services to the public. Of course, yes, we
[00:13:11] now have a labor market or the legislator allows
[00:13:14] the existence of part-time contracts or part-time
[00:13:17] work where you can offer your experience
[00:13:21] or you can provide your services or expertise as consultations,
[00:13:25] or as part-time work. So, we
[00:13:28] issue, and also you can even have a hobby. I mean,
[00:13:32] I know many young people, thank God, you find them as CEOs, but they
[00:13:36] have, I mean, a hobby of being a carpenter, for example.
[00:13:39] Yes. Of course, we go back and say that
[00:13:42] the job after retirement or the second
[00:13:45] job does not necessarily have to be a job that brings
[00:13:49] you millions, but at least you should have free time
[00:13:52] or an area of time so that you can,
[00:13:55] I mean,
[00:13:58] in retirement in a job that, I mean,
[00:14:01] keeps you busy and also brings
[00:14:04] you some money, even if it's small, to cover your expenses that you incur
[00:14:08] in your daily life. Exactly. And provide a service to the community. This service
[00:14:12] might be needed and there is no one to provide it. Here we come to talk about
[00:14:15] knowledge transfer, as you pointed out. This is also
[00:14:19] a very important point. How can one work
[00:14:23] on it? Well, look, some jobs, especially consulting
[00:14:26] or technical jobs, there are many of our colleagues, thank God,
[00:14:30] who retired in, I mean, technical jobs or
[00:14:34] professional jobs that have a specialization that is not
[00:14:38] widely available in the labor market. This is true,
[00:14:41] and most of them retired, perhaps early retirement
[00:14:45] or at an age that did not even reach 50. They can provide
[00:14:48] their services and expertise as consultants or
[00:14:51] as knowledge jobs that
[00:14:55] have a lot of technical things. For example, the aviation
[00:14:58] sector or the technical sector in electronic
[00:15:02] things or even in media. So one
[00:15:05] can benefit from providing his services
[00:15:09] as a part-time employee or also training others
[00:15:12] and transferring knowledge. I truly hope that we will have a national
[00:15:16] project that brings together experienced people with new
[00:15:19] graduates. Imagine one project where we bring together
[00:15:23] new young people and experts with high
[00:15:26] technical knowledge so that they work together
[00:15:30] as one team in one project. In this way, you
[00:15:33] transfer knowledge to the new generation and also the retiree benefits from
[00:15:37] providing his services and getting a second income other than his retirement. This
[00:15:41] is a very beautiful idea that we hope will actually be taken into
[00:15:45] consideration. Well, there is also an important
[00:15:48] point you mentioned, which is
[00:15:52] extent does an employee need to have this awareness, and who can
[00:15:56] guide them? Do we need institutions to have this professional orientation
[00:16:00] for employees? Well, an employee in their
[00:16:04] job is in the midst of work.
[00:16:08] They might be stressed or not aware. I personally know many young people who reached
[00:16:12] retirement and they hadn't considered that they had reached retirement.
[00:16:16] Yes. So, in fact, one of the things that should be in their training
[00:16:20] paths or in the human resources that are concerned
[00:16:23] with qualifying and training employees in their jobs is to increase their
[00:16:27] awareness. You must have awareness in building a map,
[00:16:30] a map of your future, whether
[00:16:34] it's your career path or your personal path. And also, you should
[00:16:37] be aware of the changes that are happening. Of course,
[00:16:40] I mean, now, it is unacceptable for an employee
[00:16:44] working in administrative, financial, or even technical departments not to know
[00:16:48] how to use AI tools, even if it's a simple use,
[00:16:51] because AI tools have
[00:16:53] now become acceleration tools
[00:16:57] for performing work with higher quality and better outputs. It's like
[00:17:01] illiteracy, just like they used to say that whoever doesn't know Microsoft is illiterate.
[00:17:04] Right? I mean, the coming digital illiteracy is artificial intelligence,
[00:17:08] and we don't know what will happen in two or three years. Maybe something new will emerge as well.
[00:17:11] Exactly. Okay, what about support programs? They are also needed.
[00:17:15] I mean, whose responsibility are the support programs
[00:17:18] for retirees to guide them to utilize
[00:17:21] their experience? Well, praise be to God, some entities, thank God,
[00:17:25] currently offer training programs
[00:17:28] for their employees for after retirement. I mean, more than one entity
[00:17:32] contacted us a while ago asking for training programs
[00:17:35] for people who, for example,
[00:17:38] 40, to provide them with training programs for after
[00:17:42] retirement. Why? Because in this way, when he has self-awareness
[00:17:46] and has a special path
[00:17:49] for himself in the future, his loyalty to the institution increases
[00:17:53] because he feels that the institution cares about him. And at the same time, the accumulated experience
[00:17:56] he has might be transferred to other entities later, or perhaps
[00:18:00] the same entity will deal with him later as a consultant. For example,
[00:18:04] I have a person who completed 30
[00:18:07] years in the institution. I might not need him to be present eight hours
[00:18:11] five days a week. I
[00:18:15] a week or one month a week. So some smart institutions that
[00:18:18] work proactively prepare their future
[00:18:21] consultants from their excellent existing
[00:18:24] employees. A great strategy. Great.
[00:18:28] At the end of our meeting, I am sure that many retirees who
[00:18:32] are watching us now are waiting for
[00:18:35] advice or a spark. What can you offer
[00:18:38] them? Well, look, praise be to God, there's a phrase I always say to the brothers who
[00:18:41] attend my programs. I always say, "No one will
[00:18:45] think about your happiness except you." So
[00:18:48] you are the first person who should care about building
[00:18:51] path.
[00:18:55] So it is necessary for you to be the person who starts
[00:19:00] home, invest your experiences, build yourself a path, look at
[00:19:04] the skills, start asking yourself what are my skills, what are my hobbies, how can I
[00:19:07] convert them into a part of the knowledge economy or the creative
[00:19:11] economy? Praise be to God, I expect that in the coming period,
[00:19:15] even with the presence of artificial
[00:19:16] intelligence,
[00:19:19] the human factor will be important. I mean, even the reports that come out from artificial
[00:19:23] intelligence need a human factor to verify them.
[00:19:27] So the market will not do without the human factor, but we will need
[00:19:30] intelligent experts who have prepared themselves
[00:19:34] well and have strong tools to convert their ideas.
[00:19:45] Someone will tell you, "Saeed, I worked for 30
[00:19:49] years. I want to rest now. That's enough for me."
[00:19:53] We say you are right, because every person has their own strategy. Someone says, "I have
[00:19:56] reached a stage where I really want to rest and pursue my hobbies and travel,"
[00:20:00] and I am solvent and do not need any other
[00:20:03] income. Someone else says, "No, I see that I still have energy.
[00:20:07] I still have energy to transfer my experience to others, and I need
[00:20:11] an income to cover some of the expenses that increase in
[00:20:14] my life." That's why we say self-awareness is very important. You must know what
[00:20:18] you want and what you can do and how you can convert
[00:20:22] your passion, hobbies, relationships, and experiences into
[00:20:25] a product that can enter the labor market. And whoever doesn't want income can make it voluntary work,
[00:20:29] because there are people who have reached a stage
[00:20:32] where they don't care about making money as much as they want to see
[00:20:36] happiness in others. There are people like that, you know. I know many
[00:20:40] who work in voluntary work in a very professional way. Great.
[00:20:44] Thank you, Mr. Saeed, for enlightening us on Masar. May God bless you, Mr. Ahmed,
[00:20:47] and we wish everyone continued success. Thank you very much. Excellent. May God bless you.
[00:21:02] So the message is clear: the age of retirement is just a number in official
[00:21:05] papers, but the age of giving is a decision that a person makes every
[00:21:09] day. The stories we saw today and the numbers we analyzed
[00:21:12] prove that accumulated Omani experience is always the winning
[00:21:16] bet in filling market gaps and building projects
[00:21:20] on solid foundations. Invest in your experiences
[00:21:23] and plan for your future paths early, because
[00:21:26] the market still accommodates every mature idea and innovative
[00:21:30] solution. Thank you to our guests and thank you for your kind follow-up.
[00:21:34] We will meet you in a new path next week. Greetings from the program
[00:21:38] team, and may God
[00:21:40] be with you.
[00:30:11] Peace be upon you, and welcome to the news center
[00:30:15] of Oman Television. These are the headlines at 9
[00:30:19] PM. His Highness Sayyid Bal'arab bin Haitham
[00:30:23] sponsors the honoring ceremony for outstanding students in the General Education Diploma
[00:30:26] in Muscat
[00:30:28] Governorate.
[00:30:32] The Ministry of Labor launches the institutional work
[00:30:35] platform to organize job opportunities related
[00:30:39] to seasons and events and connect job seekers
[00:30:42] with available
[00:30:43] opportunities.
[00:30:47] Signing of a consulting services agreement
[00:30:51] for the Fish Industries City project
[00:30:53] in South Sharqiyah
[00:30:55] Governorate.
[00:30:59] Companies.