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[00:00:01] whether in roads or in
[00:00:07] weather, solar
[00:00:12] Good morning, Syrian News viewers. Have a happy and blessed day
[00:00:15] everyone. Good morning, Rama.
[00:00:19] the quality of materials offered in Good morning, Mirna, and good morning to you, our viewers. Have a happy day. Now,
[00:00:21] let's go and follow up on the most important topics of our episode this
[00:00:23] morning.
[00:00:28] products or food in the market through the camera. It requires In the Aleppo countryside, four drinking water stations have been rehabilitated
[00:00:31] to increase their operational efficiency and enhance the stability of water access to the beneficiary
[00:00:35] where it was ensured that areas.
[00:00:39] Surveillance cameras to monitor the work of consumer protection patrols
[00:00:43] in Hama Governorate to document their supervisory rounds and control
[00:00:46] markets and supply violations.
[00:00:50] Protection, we oblige all businesses to
[00:00:53] the district level, no more
[00:00:57] displayed in
[00:00:58] due to the great damage to
[00:01:09] to develop market
[00:01:39] Again, good morning, with blessings, and we start our morning today from Homs.
[00:01:44] weak financial capabilities. This In the framework of efforts to improve the service reality in the city and rehabilitate the affected
[00:01:48] neighborhoods, a campaign entitled "Ather" was launched to repair infrastructure
[00:01:53] increase transparency and address the damage left by the war of the former regime on
[00:01:56] these areas. Yes, Mirna, let's talk more about the "Ather" campaign and the nature of the
[00:02:00] work it includes and its impact on improving the reality of the affected
[00:02:03] neighborhoods. We move to our correspondent Hussein Al-Ziraei from Homs. Good morning,
[00:02:07] Hussein. First, Hussein, tell us about the "Ather" campaign and what
[00:02:11] are the main goals it seeks to achieve in the affected
[00:02:14] neighborhoods in the city
[00:02:15] of Homs.
[00:02:20] Yes, good morning, Rama. Good morning,
[00:02:23] which operate in secret or in Mirna. The "Ather" campaign is a package of projects launched by the Homs Governorate. In a special
[00:02:27] statement to Syrian News, the Governor of Homs, Mr. Morhaf
[00:02:31] work and the primary goal of Al-Naasan, stated that the project
[00:02:34] package, worth 4.5
[00:02:37] million dollars, is a rehabilitation package for the neighborhoods
[00:02:40] that were destroyed during the former regime's era
[00:02:43] and for repairing the infrastructure
[00:02:47] full of challenges, in these neighborhoods, especially after the liberation operation. There was a
[00:02:52] methods in gradual return to these neighborhoods, and these neighborhoods
[00:02:54] system in Homs Governorate, whether in are in dire need of these repairs and rehabilitation
[00:02:57] of the infrastructure to complete the return of residents to these
[00:03:03] place and the blockages that neighborhoods, in addition
[00:03:04] complaint about to preparing some roundabouts in these neighborhoods that cause traffic
[00:03:08] jams
[00:03:11] positively on in these areas, such as the University roundabout, which was completely removed and this
[00:03:15] place was rehabilitated, and smart
[00:03:19] traffic lights are being installed
[00:03:22] Protection in Hama. You brightened this to secure this place and prevent traffic
[00:03:25] jams at this location, in addition to
[00:03:28] preparing only the sewage system,
[00:03:32] in addition to repairing roads, in addition to providing
[00:03:35] electricity and water to these neighborhoods. There was Karm Shamsham neighborhood,
[00:03:38] this neighborhood that electricity has not reached
[00:03:42] since the liberation operation. These projects entered
[00:03:45] it, and workshops began
[00:03:48] extending the electrical network and providing
[00:03:52] You brightened this it with electrical transformers. Electricity reached
[00:03:55] Karm Shamsham neighborhood, and residents began returning to this neighborhood
[00:03:58] and securing the necessities of life for these neighborhoods is a primary
[00:04:02] reason for the return of residents.
[00:04:05] the business, then we in And there are many residents outside the city due to the lack of these necessities and the lack
[00:04:09] of these facilities in these neighborhoods, especially if they are
[00:04:13] basic necessities
[00:04:14] in the context of enhancing market such as water, electricity, and sewage. So, work is underway
[00:04:17] to equip them by Homs Governorate in cooperation with the City
[00:04:21] Council, and it was named
[00:04:22] it would be enough for people the "Ather" campaign because of the impact it leaves on these
[00:04:26] neighborhoods in terms of repairs
[00:04:29] and between the idea and the brush, this and successes in returning residents. The "Ather" campaign, as you are saying, Hussein,
[00:04:32] to what extent can this campaign contribute to accelerating the return
[00:04:35] of life to the affected neighborhoods and improving the service reality there
[00:04:38] as well?
[00:04:44] Yes, as you mentioned, there are neighborhoods that still have
[00:04:47] no electricity,
[00:04:50] important violations recorded in such as Karm Shamsham neighborhood, Al-Khalidiya neighborhood. Some parts of this neighborhood
[00:04:53] have no water. There are also some
[00:04:56] parts of Baba Amr neighborhood that had
[00:05:00] no drinking water, in addition to Hader
[00:05:02] Price advertising in Baalbaki, which suffered great destruction and bulldozing
[00:05:05] of these houses. This "Ather" campaign entered
[00:05:09] these neighborhoods and began rehabilitating the infrastructure,
[00:05:14] electricity and drinking water, in addition
[00:05:17] to sewage
[00:05:20] paths. Joubar neighborhood, which was supplied with drinking water,
[00:05:24] in addition to Al-Sultaniya neighborhood, which will be worked on now, whose residents
[00:05:28] suffer from a lack of drinking water. These
[00:05:31] basic components, if provided to these neighborhoods, also,
[00:05:35] after the preparations for schools that were in previous campaigns
[00:05:39] and preparations in some basic services, but
[00:05:42] these services are the components of life, the components of life for families
[00:05:46] to return to these neighborhoods. So, providing these components
[00:05:50] is what helps effectively
[00:05:52] and urgently to return residents to these neighborhoods.
[00:05:55] Many residents have not returned to their homes due to
[00:05:59] the lack of these services and the lack of electricity, water, sewage,
[00:06:02] and roads. The vehicles, there was
[00:06:06] Wadi Al-Arab, meaning vehicles do not reach houses
[00:06:10] the roads. Yes, Hussein, does the campaign rely on a specific
[00:06:14] timeline for completing the work, and what is the expected duration for completing
[00:06:18] these
[00:06:18] repairs?
[00:06:23] Yes, when this package was launched,
[00:06:27] this campaign was set
[00:06:29] within a timeframe, but there was a defect from the
[00:06:33] executing company, as the City Council stated in an official statement through the
[00:06:37] Media Directorate, that there was a defect from one of the companies,
[00:06:40] which caused a delay in this
[00:06:42] campaign. A contract was signed with another executing company to help this
[00:06:46] campaign to speed up its operations,
[00:06:49] but there was no clear timeline
[00:06:52] due to these delays that appeared
[00:06:55] from the executing company
[00:06:59] the arrival of winter and the heavy
[00:07:03] rainfall that fell on this
[00:07:07] city. There was a delay in it, but this campaign continues
[00:07:10] until all of these are secured.
[00:07:13] Yes, well, Hussein, who are the parties and what is the role of
[00:07:16] the local community in this campaign, and what are the most prominent
[00:07:20] demands that residents are conveying today? What are the priorities
[00:07:23] that need additional interventions during the next
[00:07:26] phase?
[00:07:31] Yes, the implementers of this campaign are
[00:07:35] Homs Governorate and the City Council, in addition to the service
[00:07:38] directorates in this city. There was
[00:07:42] participation from residents and neighborhood committees
[00:07:46] in organizing and establishing basic services
[00:07:49] to direct repairs towards basic
[00:07:53] services in these neighborhoods. The basic
[00:07:56] necessities for these neighborhoods and the main demands
[00:07:59] of the residents are to provide electricity, water,
[00:08:03] and sewage. Today, the sewage
[00:08:06] the city or the countryside, needs complete repair and
[00:08:10] reconstruction of the zero point due to the great destruction in this
[00:08:15] lead to harm to residents
[00:08:18] and many
[00:08:21] problems that residents face due to the overflow
[00:08:24] of sewage in some areas. There is also
[00:08:28] damage to the Orontes River due to
[00:08:31] the overflow of sewage towards the Orontes River. So, the main
[00:08:34] demands of the residents are to repair the sewage system and provide electricity
[00:08:38] and drinking water. Thank you for all these efforts,
[00:08:41] and thank you, our correspondent Hussein Al-Ziraei, you were with us from Homs.
[00:09:33] From Homs, Rama, to the Aleppo countryside, where
[00:09:36] securing drinking water is one of the most prominent daily needs of the residents,
[00:09:40] and the continuity of this service is linked to the efficiency of the pumping
[00:09:43] and treatment stations and the readiness of the infrastructure and distribution
[00:09:46] networks. Yes, Mirna, and in the Aleppo countryside, efforts continue to improve the water supply
[00:09:50] through the rehabilitation of four drinking water stations
[00:09:53] to increase their operational efficiency
[00:09:57] and enhance the stability and access of water to the beneficiary areas.
[00:10:00] What are the most prominent works implemented in these stations, and what is their impact
[00:10:04] on the service reality and plans for their sustainability in the coming period?
[00:10:08] To talk more about this topic, we welcome our guest, Mr. Ahmed
[00:10:11] Hassan Al-Sheikh, Director General of the General Company for Drinking Water and Sanitation
[00:10:14] in Aleppo Governorate. Good morning and welcome.
[00:10:18] First, what are the four stations included in the major rehabilitation
[00:10:22] works in Aleppo, and what are the criteria adopted
[00:10:37] assessed the needs of the Aleppo
[00:10:40] countryside and set a priority. Of course,
[00:10:43] we say it's either to improve the water flow or if the water
[00:10:47] is cut off from some main cities or
[00:10:50] villages or basic villages towards
[00:10:54] currently towards a group of villages that did not receive water except
[00:10:57] by external sources and were somewhat rough
[00:11:00] and whose residents' capabilities were weak if they, for example, did
[00:11:04] popular work. So these villages were a group, they were Mujbina,
[00:11:07] Al-Houta, Basratun, poor residential communities,
[00:11:11] in addition to the
[00:11:14] Bala area. Of course, the Minister was contacted
[00:11:18] through
[00:11:21] the International Cooperation Department, and we sent appeals
[00:11:26] to international organizations. So the Mansoura organization
[00:11:29] and World Vision responded, and we, of course, completed
[00:11:33] these stations within three months
[00:11:36] and put them into full service.
[00:11:40] In full service, Mr. Ahmed, but what are the most prominent technical
[00:11:43] works that were implemented in these stations? Did they include the rehabilitation
[00:11:47] of mechanical and electrical equipment, pumping and distribution
[00:11:50] networks as well?
[00:11:53] Yes, dear teacher. Of course, the most important things are the installation of
[00:11:57] solar energy systems, which give sustainable energy
[00:12:00] at zero cost,
[00:12:02] meaning this reduces the cost of a cubic meter
[00:12:06] reaching people due to their
[00:12:09] is the first matter. The second matter is the good equipping of pumping
[00:12:12] rooms, the good equipping of tanks,
[00:12:16] and pinpoint repairs in additional water networks.
[00:12:18] Replacements are available, meaning
[00:12:22] we can say that we started almost
[00:12:25] from scratch, and thank God, the four
[00:12:27] stations, or rather, five, one
[00:12:30] after the other, in the Basratun area, all of them
[00:12:42] dear teacher, is about 26,500
[00:12:46] beneficiaries. Hmm.
[00:12:49] Yes, if we talk about to what extent these
[00:12:53] stations suffered from a decline in operational readiness before
[00:12:57] the start of rehabilitation works, and what were the most prominent challenges faced by the work
[00:13:00] teams?
[00:13:03] Yes, teacher. The area we are
[00:13:07] talking about is an area that was
[00:13:12] from mines to extreme
[00:13:15] roughness from tunnels, because of the
[00:13:18] security conditions that it went through during a period before liberation, then
[00:13:22] after liberation, of course, teams from
[00:13:25] several parties worked to repair these areas
[00:13:29] until 2026. We preferred that we could
[00:13:32] be in these areas and return
[00:13:35] their people to the barracks and, for example, provide
[00:13:38] basic services, which are water and the sewage
[00:13:41] network. As soon as we got the green light, it became a completely
[00:13:45] safe area, and there were many residents there, God willing.
[00:13:48] Of course, as we said, from the beginning, we informed international
[00:13:52] organizations, and they answered the call, and thank God. God was generous. Of course, there
[00:13:56] were great challenges during the work, including the presence
[00:13:59] of a series of tunnels that were there that were used for
[00:14:03] other purposes. This, of course,
[00:14:07] costs for organizations, but thank God,
[00:14:10] and with the guidance of the Minister and the Governor, we were able to
[00:14:13] overcome all difficulties, even though they were very great challenges because we had
[00:14:17] a primary goal. May God give you strength. Yes. Well, Mr. Ahmed, will
[00:14:21] these works lead to an increase in the capacity of the stations,
[00:14:25] or is the primary goal only to restore operational
[00:14:28] efficiency and improve the regularity
[00:14:31] of the service?
[00:14:33] Well, it will certainly improve greatly. We said at
[00:14:37] the beginning that water was almost
[00:14:40] very scarce. We replaced it with pumps
[00:14:44] with maximum capacity so that
[00:14:47] currently in a good way. In addition to that, dear teacher,
[00:14:51] the water for people in these poor areas
[00:14:55] was safe,
[00:14:57] right?
[00:15:01] Now, after
[00:15:02] and
[00:15:07] Yes, if we talk,
[00:15:10] yes, yes, if we talk about the expected timeline
[00:15:14] for the stations to return to full operational capacity,
[00:15:17] and have they all entered service
[00:15:19] already?
[00:15:23] Yes, all of them have entered service.
[00:15:25] But in this energy source, solar energy, of course, it
[00:15:29] works when there is, of course, good light.
[00:15:32] So we have to look for an alternative source, so it was
[00:15:35] provided by the water institution
[00:15:39] with generator sets that work in case there is no, of course, like our current
[00:15:44] energy does not work. Therefore, generator sets
[00:15:48] work on diesel, in addition to that, in partnership with the electricity company
[00:15:52] in Aleppo, it will hopefully be supplied with electrical transformers
[00:15:56] so that we have a triangular energy
[00:15:59] source for sustainable water pumping
[00:16:03] for the residents. Mr. Ahmed, what is the role of the institution?
[00:16:07] How does it work to ensure the sustainability of the stations after their rehabilitation
[00:16:10] and prevent the decline of their efficiency or even the recurrence of breakdowns
[00:16:13] in the future?
[00:16:17] Madam, we have water units available
[00:16:21] at the district
[00:16:22] level.
[00:16:25] There are water and sanitation units available at
[00:16:30] than 10 km from the work sites, in addition to the station
[00:16:34] employees, in addition to remote monitoring
[00:16:38] devices. We know that in case
[00:16:41] of a stop or any fault in any site, maintenance
[00:16:44] teams go directly and as quickly
[00:16:48] as possible. They have the necessary approvals to take the necessary action, whether it is pulling
[00:16:52] pumps for maintenance or if there are network
[00:16:55] breaks or otherwise. This issue is under control, by the grace of God
[00:16:59] Almighty, and is increasing day by day, God willing. Yes,
[00:17:02] Mr. Ahmed, to what extent does the drinking water system in rural
[00:17:06] Aleppo need additional interventions at the level of networks, tanks,
[00:17:09] and also transmission lines to ensure fair and regular water
[00:17:13] access to
[00:17:14] the residents?
[00:17:17] Madam, the matter is long. The matter
[00:17:21] is, we can say that we had a period of destruction
[00:17:24] of about 15 years, during which no significant work was done. When we
[00:17:28] enter an area currently, since liberation, we do not leave it
[00:17:32] until it is complete, meaning 100% of the water reaches every
[00:17:35] person with an adequate flow. The necessary individual share
[00:17:39] is about 50 to 100 liters per day.
[00:17:43] So we are entering this gradually. I have currently
[00:17:47] talked about five stations, but if you allow me to talk
[00:17:50] about the larger expansion, we have, by 2026,
[00:17:53] we have reached, meaning we have pumped water.
[00:17:57] We haven't talked about these. We have installed
[00:18:00] solar energy systems, about 17 solar energy systems that feed about
[00:18:04] 70 to 80 residential communities. Maintenance
[00:18:08] work on submersible pumps and so on in 138 locations.
[00:18:11] Maintenance and installation of generator sets in nine locations.
[00:18:15] We have, for example, the replacement of old water networks
[00:18:19] of about 15 km,
[00:18:21] the expansion of networks of about three to four km, pinpoint
[00:18:25] maintenance of about 3,000 points available across
[00:18:29] the governorate. Removal of waste
[00:18:31] and encroachments and so on. And these people, of course, in the absence
[00:18:34] of law, yes, most people
[00:18:37] were, you know, there might have been leaks or they were
[00:18:41] encroaching on public networks, so we removed about a thousand and
[00:18:45] we are still going on with this matter. So this matter, God willing, we will
[00:18:48] follow up on it first and foremost with the support of our brothers in the governorate,
[00:18:52] with the support of the Minister, with the support of
[00:18:55] the local authorities, and we will suppress these
[00:18:57] violations first and foremost, God willing, and every
[00:19:01] month, by the grace of God Almighty, we have something new
[00:19:04] that serves our people. I can give you good news that in
[00:19:08] less than a month, we will have five or six stations entering service,
[00:19:12] God willing. Yes, and therefore there will be a guarantee
[00:19:15] for fair and regular distribution among the residents. Blessed are all these
[00:19:19] efforts aimed at improving the water supply
[00:19:22] in rural Aleppo. Many thanks to Mr. Ahmed Hassan Al-Sheikh, Director General
[00:19:25] of the General Company for Drinking Water and Sanitation in Aleppo Governorate.
[00:19:29] morning.
[00:19:48] Mirna, from rural Aleppo to Hama,
[00:19:51] oversight and controlling supply violations in Hama
[00:19:55] Governorate, surveillance cameras emerge as a tool
[00:19:57] to monitor the work of consumer protection patrols and document their
[00:20:01] supervisory rounds. That's right, this step contributes to monitoring the performance
[00:20:04] of patrols and detecting violations and ensuring compliance with laws
[00:20:07] and regulations governing markets and developing oversight work
[00:20:11] and protecting consumer rights. Let's watch the following material and then we'll continue
[00:20:15] our discussion.
[00:20:19] Starting from enhancing the transparency of oversight work and keeping pace with
[00:20:23] digitalization, the Ministry
[00:20:25] of Industry and Internal Trade has provided the Directorate of Internal
[00:20:28] Trade and Consumer Protection in Hama with surveillance cameras
[00:20:32] for field observers, in order to
[00:20:35] record the work of these patrols on a daily basis
[00:20:38] and send it to the Ministry. Also,
[00:20:41] work is currently underway to develop oversight work through the
[00:20:45] QR file and digital transformation in general for the work
[00:20:48] of these patrols.
[00:20:54] Today, we conducted supervisory rounds in the markets of Hama city, where
[00:20:58] patrols were provided with surveillance cameras in order
[00:21:02] to keep pace with the development and digital transformation that
[00:21:05] the Ministry seeks. Each patrol was provided with a camera
[00:21:08] in order to increase transparency between
[00:21:12] the observer and business owners
[00:21:15] and to document the oversight work we are
[00:21:18] doing. During the tour, several shops
[00:21:22] and several businesses were visited,
[00:21:25] prices were clearly and explicitly announced, and invoices
[00:21:29] were followed up and checked, and the validity of materials
[00:21:33] was confirmed to ensure their validity, in order for our fellow citizens
[00:21:36] to obtain safe
[00:21:38] and sound food.
[00:21:43] Well, dear viewers, to talk more about this topic,
[00:21:46] we welcome our guest, Mr. Hazem Sarmani, Director of Internal
[00:21:50] Trade and Consumer Protection in Hama. Good morning and welcome.
[00:21:54] First, what is the goal of adopting surveillance cameras
[00:21:57] to monitor the work of consumer protection patrols
[00:22:00] in Hama? Good morning to you and to our dear
[00:22:03] viewers. First, we, in Internal Trade and Consumer Protection, and since
[00:22:07] the beginning of the liberation, we set
[00:22:09] a plan to modernize work methods and
[00:22:13] keep pace with developed countries in this field,
[00:22:16] and we took several good
[00:22:20] steps, including coding commercial establishments with QR
[00:22:24] codes, and electronic control,
[00:22:26] and
[00:22:29] electronic archiving, and electronic reports,
[00:22:33] and recently, these cameras accompanying
[00:22:36] supply patrols. All these
[00:22:39] modern or digital methods
[00:22:43] in work in markets
[00:22:46] and businesses, for sure. Well, Mr. Hazem, how is
[00:22:50] the mechanism of using these cameras in following up supervisory rounds?
[00:22:53] Is their mission limited to documenting the work of patrols, or does it also
[00:22:57] include monitoring supply violations?
[00:23:00] No, no, honestly, this camera, of course, each
[00:23:04] patrol is accompanied by cameras that accompany
[00:23:06] the patrol's work from the beginning of their departure, the patrol's departure from
[00:23:10] the directorate until the patrol's return to the directorate, meaning
[00:23:14] throughout the patrol's work during
[00:23:17] the day. The
[00:23:21] the camera is documentation, but through
[00:23:24] filming, a large number
[00:23:27] or a fair number of supply
[00:23:31] violations can be detected, but the first goal of the camera is
[00:23:34] the issue of documentation and guaranteeing
[00:23:37] for the observer and for the business owner in case
[00:23:41] of a dispute or an objection from the business owner that the report is
[00:23:44] incorrect. Yes, Mr. Hazem, what is the nature of the violations that
[00:23:48] can be detected and documented through these cameras, and how
[00:23:52] are violations dealt with?
[00:23:55] Of course, the violations that are detected through the camera can be price
[00:23:59] violations,
[00:24:03] and expiry dates or
[00:24:07] labels, violations are
[00:24:10] dealt with
[00:24:12] routinely and according to legal
[00:24:15] methods and followed up
[00:24:17] by the Directorate.
[00:24:19] Beautiful. You mentioned at the beginning of the discussion that this technology will contribute
[00:24:22] to enhancing transparency. To what extent will it actually
[00:24:26] contribute to enhancing transparency and monitoring the performance of patrol
[00:24:28] members and ensuring their compliance with adopted instructions and procedures
[00:24:32] as well?
[00:24:34] All cameras document, as we mentioned, the work
[00:24:38] of the patrol completely. In case
[00:24:41] we receive a large number of objections from
[00:24:45] our brothers in businesses that the patrol has written
[00:24:49] an unfair or unnecessary
[00:24:52] report against
[00:24:55] the Directorate go back to the video. Of course, all videos are saved
[00:24:59] and not for publication in the IT department in the Directorate of Trade,
[00:25:02] the Directorate of Internal Trade and Consumer Protection. In
[00:25:06] case of a dispute or an objection from one of
[00:25:09] the business owners, we go back to the video and it is
[00:25:13] watched completely, and a judgment is made based on the video whether the business
[00:25:16] owner is right or the employee is right.
[00:25:20] Yes, if we talk about the most prominent supply
[00:25:23] violations, I mean, were they within restaurants or only within
[00:25:26] markets? I mean, if we elaborate on the violations that
[00:25:29] consumer protection patrols have recently recorded in Hama
[00:25:33] markets. The
[00:25:36] most
[00:25:40] the last period were violations by dairy
[00:25:43] and cheese factories and chicken shops.
[00:25:47] Price violations have decreased significantly.
[00:25:52] businesses is very good.
[00:25:55] Food factories are specifically
[00:25:58] monitored due to the presence of a quantity
[00:26:03] or the presence of violations in them recently.
[00:26:06] Yes, this technology will contribute to enhancing
[00:26:09] transparency, monitoring the work of patrols and supply
[00:26:12] teams, and also controlling markets. What about protecting consumer
[00:26:16] rights? How will this step reflect on price control, ensuring
[00:26:21] markets?
[00:26:24] Quality cannot be detected
[00:26:26] from the
[00:26:31] analysis, taking samples, and analysis in laboratories
[00:26:34] and reviewing the analysis results to ensure the safety
[00:26:38] of the food available. What about price
[00:26:41] control?
[00:26:45] What about price control? Price
[00:26:48] control at the Directorate of Internal Trade and Consumer
[00:26:52] advertise prices, and we also request
[00:26:55] invoices and match invoices with prices
[00:26:59] shops. Beautiful. Yes. Let's talk about
[00:27:03] the most prominent challenges facing the work of consumer
[00:27:06] protection patrols in Hama and the necessary needs
[00:27:12] oversight.
[00:27:14] The most prominent challenges are that we need to change consumer
[00:27:17] culture to be a partner with us in
[00:27:21] controlling markets and businesses,
[00:27:24] as most citizens have become accustomed to the issue of
[00:27:27] not paying attention or
[00:27:31] not studying what happens in businesses.
[00:27:34] We seek through awareness campaigns or
[00:27:37] visits to schools to educate students
[00:27:40] and to government departments to raise awareness in case of seeing
[00:27:44] any violation or in any
[00:27:47] business, to submit a complaint to the Directorate
[00:27:51] to be followed up accordingly. Yes, well, after applying
[00:27:54] this technology and oversight procedures, are you noticing
[00:27:58] indicators of a decline in violations, Mr. Hazem?
[00:28:02] A significant decline in violations
[00:28:05] has been observed, especially recently,
[00:28:08] with the exception of some unlicensed
[00:28:11] food workshops. Yes,
[00:28:13] and we are cooperating with the Chamber of Industry
[00:28:17] and the Chamber of Commerce to find solutions for these
[00:28:20] unlicensed
[00:28:22] establishments, as we say,
[00:28:26] the shadows.
[00:28:28] Yes, the use of modern technologies also facilitates
[00:28:32] the work. So, is there a plan to expand the use of modern technologies
[00:28:36] in oversight work specifically, in a way that enhances the effectiveness of patrols
[00:28:39] and raises the level of response to complaints? Well,
[00:28:43] as we said at the beginning, we organized, we updated
[00:28:47] several we updated more than one step in
[00:28:50] the matter of work methods and oversight
[00:28:55] markets, including the QR code, electronic control,
[00:28:58] and the camera.
[00:29:00] Any business that has a QR code, any citizen can
[00:29:04] submit any
[00:29:07] the business if it violates or if there is
[00:29:10] a violation in it. Yes, we hope that this step will reflect
[00:29:14] the citizen, on price control, and also
[00:29:18] protecting consumer rights in general. We would like to thank Mr. Hazem Sarmani,
[00:29:21] Director of Internal Trade and Consumer
[00:29:24] morning.
[00:30:12] Mirna, we conclude our segments