TELEARUBA — broadcast
20261012 143000 UTC
101 transcript segments
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[00:06:48] During 25 years of existence of AZV many changes
[00:06:51] have taken place,
[00:06:55] so it can be recalled that in 2001, when the executive body of AZP opened
[00:06:58] its door to offer
[00:07:02] insured people a paper booklet stuck in a transparent
[00:07:06] plastic cover.
[00:07:10] That data of the insured's card contained the number, name, address
[00:07:14] and unique number of AZV as a client.
[00:07:17] This is what is called the "Relationship number". This
[00:07:21] paper card was used for only a couple of years,
[00:07:24] as it was quickly realized that something much better
[00:07:28] was needed.
[00:07:31] This resulted in 2006, a hard plastic
[00:07:34] card was introduced with a much longer
[00:07:38] validity period. This is what is called "Zorg-Pas".
[00:07:42] The administration department of the policy and client
[00:07:45] services for some years used these
[00:07:49] systems to be able to register each insured person.
[00:07:52] However, in the year 2003, a different
[00:07:56] system was adopted, namely the Oracle Health Information. Through
[00:08:00] the Oracle Health Information program, each
[00:08:03] authorization for medical service
[00:08:06] for each client
[00:08:08] can also be registered.
[00:08:13] With the passage of time, the executive body continued to
[00:08:16] modernize. Together with house doctors, it was decided to
[00:08:20] introduce a new digitized system with the aim of
[00:08:23] facilitating the documentation of
[00:08:26] consultations of each
[00:08:28] insured person.
[00:08:31] A Hauston System was introduced, its name
[00:08:34] is Promedico. This system provided all house doctors with a
[00:08:38] new way of working, where paper was no longer
[00:08:41] used much and the patient's prescription
[00:08:45] could be sent digitally to
[00:08:46] the pharmacy.
[00:08:54] Technology continued to develop and the biggest change was
[00:08:58] when the
[00:08:59] AZV was introduced.
[00:09:03] It was in December 2019 that the executive body
[00:09:07] AZTV decided that no more plastic cards would be issued, but instead
[00:09:10] an application with all personal
[00:09:13] data of each client would be offered, while
[00:09:16] the Executive Body of AZV was in full swing preparing
[00:09:20] for the gradual introduction of the
[00:09:24] AZV, the COVID-19 pandemic
[00:09:26] hit the world and Aruba also
[00:09:29] did not
[00:09:31] escape.
[00:09:39] It was then that, in record time, AZ
[00:09:42] Hsieh offered all digital services,
[00:09:46] including the accelerated introduction of the
[00:09:50] AZV and the Digi Zorgpas, which is the
[00:09:53] digitized AZV card.
[00:09:56] AZV will replace it. To
[00:09:59] ensure a more efficient system for managing the large
[00:10:03] flow of invoices from care providers, in June
[00:10:06] 2020, its web portal was also introduced.
[00:10:09] This web portal, contrary to the
[00:10:12] previous one, was much more sophisticated and where
[00:10:16] all care providers could upload their invoices so that the
[00:10:19] process of control and payment in the medical sector
[00:10:23] would go much faster.
[00:10:33] Besides all these administrative and technical changes, the executive
[00:10:36] body of AZV has also ensured that other
[00:10:40] areas of service receive attention. Thus, it has
[00:10:43] ensured that care providers can also update their
[00:10:46] knowledge through different accredited
[00:10:50] workshops and seminars.
[00:10:57] Predicting that at some point there would be a shortage of
[00:11:00] professionals, especially in the primary
[00:11:03] care line, the Executive Body of AZV, together with
[00:11:07] Hava, Imson and Fray University of
[00:11:10] Amsterdam, has ensured that the specialization study for family
[00:11:13] doctors is brought here to Aruba
[00:11:16] itself.
[00:11:23] My name is Tashayan Davlar.
[00:11:59] I feel extremely honored to work at
[00:12:02] ACTA, especially considering the work
[00:12:06] we do for the care of our
[00:12:10] insured, after Aruba, it has
[00:12:13] an added
[00:12:15] value.
[00:14:28] Since 2023, the executive body, ACTA, with a
[00:14:32] multi-financial annual framework. This is
[00:14:36] a system where you can calculate and forecast how expenses will
[00:14:39] continue to rise. For the following years, healthcare
[00:14:43] expenses will continue to grow, but AZV's main
[00:14:46] task is to guide this growth and
[00:14:49] ensure that the AZV fund remains
[00:14:51] sustainable.
[00:14:57] For the future, AZV will be using platforms like
[00:15:00] e-health, artificial intelligence and robotics
[00:15:04] will play an increasingly important role in the medical
[00:15:07] sector.
[00:15:11] For this, ACV will continue to invest in different
[00:15:14] projects, technology and training in our medical
[00:15:18] sector.
[00:15:23] An example of this is the device. A new device is being
[00:15:26] introduced both at Insan and at Oracio Audier
[00:15:30] Hospital.