Google Cloud Speech-to-Text API (Chirp) + Gemini 2.5 Flash Non-Thinking. Treat it as a searchable index of what was broadcast, not a quotation record.
00:00:00I mean, you saw how things are. There are other things, I mean, that you
00:00:05employ Omani youth in this can integrate between administrative matters as work
00:00:08and as a workshop. Issam, you trained and then
00:00:12progressed in jobs and moved from
00:00:15self-awareness. To what one agency to another and reached the rank of director,
00:00:18and then you decided to retire and open your own
00:00:21workshop. Surely in those ten years
00:00:24you gained a lot of experience. To what extent do you think that experience
00:00:28and hands-on work in agencies
00:00:30is very important for you to reach this
00:00:33stage? It's not just the work itself,
00:00:37I mean, hands-on, that you work and become a mechanic. It's the
00:00:40management process itself. I mean, how you win customers
00:00:44and how you win the satisfaction of customers to
00:00:47achieve some of the desired goals. Of course,
00:00:51the company had, for example, given us a big
00:00:55task, I mean, at the same time, to generate income for the company,
00:00:59and customers. I mean, it's not just about
00:01:02working and striving and in
00:01:05the end generating income and maintaining it.
00:01:08Yes, maintaining it. This is one of the company's priorities.
00:01:12We have now finished the first stage. You spent ten years in
00:01:15agencies. Today you have an independent
00:01:18you, and life is for project. How did you transfer the experience you gained from
00:01:21agencies to your private project in cooperation with
00:01:24a partner? The field I was in,
00:01:26Ahmed, is a field
00:01:30that I spent about 25
00:01:33years in, and these 25 years made me more than
00:01:37one place. Imagine I was even in the controller, in
00:01:40the cashier, I mean, in all these places. Then I started
00:01:44to learn everything. I mean, it's a matter of managing
00:01:47a complete workshop. It's
00:01:51There must be a not an easy process. It's not just
00:01:53specialize in these about delivering cars and working on them and fixing them and saying to the customer, "Your car is ready."
00:02:01reached the age of experience in this field, No, these administrative matters are something that gives you financial added value in that
00:02:05you show the customer that you have a problem with the car, and these problems
00:02:08are classified according to
00:02:12the system we follow. There are
00:02:15the same errors and there is manual work, so things are clear,
00:02:19and this is based on trust between us
00:02:22and the customer. What is the most important thing you care about today when a customer brings
00:02:26you a car so that this customer leaves satisfied and stays
00:02:30and even brings you other customers?
00:02:33The first goal, as I told you, Ahmed, after
00:02:37might need him to be there one day receiving the car, is the process of diagnosis, 100% correct
00:02:40diagnosis. He comes with a specific
00:02:42fault. Through the inspection we
00:02:45do, we discover the fault. Of course,
00:02:49our role here is greater. I mean, we take pictures of these
00:02:52faults and send him the pictures.
00:02:55He himself confirms through this. We give him
00:02:59the quote. After the repair, we do the final
00:03:06of the eyes. On the in Oman now, thank God, have this inspection. What we are always focused on is that when the customer brought the car and it had this fault, this fault
00:03:08was fixed with us, meaning my car
00:03:10like before. In the past, Omanis were afraid of was fixed or repaired. Customer satisfaction with you is a very important priority.
00:03:14This is what we are working on.
00:03:17If the customer is truly satisfied, then he will bring me customers. I mean, the customer
00:03:23building your future. I mean, instead of sitting at who comes to you is the one who will advertise for you. We were relying on this
00:03:26and relying on the quality we offer to the customer.
00:03:30He will talk about it himself. Where do you
00:03:33utilize the extra time you have prefer to work? In the agency or in your own project?
00:03:35It's the same. I see it as the same. My responsibility here
00:03:39has grown and increased after that. But in terms of
00:03:42income, my surgical income
00:03:46has improved. Issam, this business
00:03:49definitely has challenges, like other businesses, as well as opportunities.
00:03:53What are the biggest challenges you face today in car
00:03:57We have customers workshops? Well, of course, we're talking about expenses.
00:04:00These are our biggest challenges in the labor market,
00:04:03especially in the local market or in industrial areas.
00:04:06Rents
00:04:08and
00:04:11paying bills, other
00:04:13Okay, Muhammad, in this expenses we're talking about, and salaries, of course.
00:04:16I mean, this work, for us, from the beginning of the month
00:04:20when we start each month, I mean, these things
00:04:23are a priority for us to finish them. After that,
00:04:27we start
00:04:28transfer people, especially in with profits. For us, this land is rented.
00:04:31We started from scratch, I mean, all
00:04:34personal resources.
00:04:37We didn't go to banks or borrow. No,
00:04:41we worked step by step. Our beginning was with
00:04:45one toolbox, and
00:04:48we continued with it until we reached this
00:04:51stage, thank God. But if there are
00:04:54concerned parties that support us or
00:04:57help us, even with an industrial plot of land,
00:05:00so that we can build our hopes on it and develop
00:05:04this project, yes, and
00:05:07help other Omani youth and support them in
00:05:11training. We were
00:05:14a complete center where we could
00:05:17field. Why not, Ahmed? As I told you,
00:05:21we have a complete workshop. In terms of management,
00:05:24reception, we have a software system we are working
00:05:27on. And besides that, in the field of
00:05:31spare parts, we have software and we are working on it, or selling
00:05:33accessories, plus the other sections, which are
00:05:36the service center. This service
00:05:39is for cars, changing oil, filters, oils, and these things.
00:05:43The other section is repair and maintenance, which also has it, plus the other section,
00:05:47electricity and the car air conditioning section. Good.
00:05:50So, gradually, these things, I mean, if someone wants to train
00:05:54and learn these things, the opportunity is always available with us here.
00:06:07Welcome, Muhammad. I welcome you to Masar. Welcome, my brother Ahmed. Thank you for
00:06:11your long life. Tell us, Muhammad, what is the idea behind Team Garage? Well, the idea
00:06:15of Team Garage started as a partnership
00:06:18between us and Issam. Issam had 25 years of experience
00:06:21in this specific field, specifically in these cars.
00:06:24Chrysler. The idea is not to make a garage, but to make
00:06:27a comprehensive service center with periodic maintenance
00:06:30and regular mechanical maintenance,
00:06:33and also electrical problems and air conditioning. Yes,
00:06:36Muhammad, you are still at your job in
00:06:40another institution, but Issam is retired. Yes. What
00:06:43is your role in this workshop? My role here, sir, is that
00:06:47I am a finance graduate, so I handle
00:06:50financial and administrative matters. Of course, I am with Issam and help him with them. Of course,
00:06:54I handle accounting, financial accounting. Yes, good. And I also get involved in technical
00:06:58matters. I have gained experience now. Yes. Well, Muhammad,
00:07:01I notice that most of the cars are of a certain brand. Why did you
00:07:06cars? Precisely because Issam has
00:07:1025 years, especially in cars,
00:07:14which is a group of cars, but his last
00:07:17specialization was in these specific cars, almost five, six years or ten
00:07:21years.
00:07:24At the same time, we thought of attracting experienced technicians in
00:07:28brand. Of course, we attracted technicians. We were also
00:07:32able to attract technicians with 25 to 30 years of experience, meaning they worked in agencies, they worked in agencies
00:07:35for 25 years, and specifically in cars
00:07:38that are part of the Chrysler group, which includes Jeep, Ram, and Dodge.
00:07:43And also Chrysler. The idea here is also to develop
00:07:46the workshops. I mean, we use modern equipment. What's the difference
00:07:50if I take my car to the agency or bring it to you? Well, I don't think
00:07:54there is any difference because we have experience, agency experience.
00:07:58Great. These cars are constantly evolving. How do you also
00:08:01develop your expertise? Of course, we keep pace with
00:08:04development, no matter what. If you don't keep pace with development, then you are not unique.
00:08:08To be unique, you must keep pace with development. To
00:08:12what extent is this field in demand today, and are you also able
00:08:16to get customers? It is truly very much in demand, given that
00:08:19our American cars are no longer
00:08:23American cars. Now Omanis are choosing American cars
00:08:26because they offer more comfort, safety, and security. So the market,
00:08:29thank God, these types of cars
00:08:33are very abundant. Thank God.
00:08:37But also, today, Chinese cars have entered the market in a big way,
00:08:40and electric cars. How do you see the competition with these
00:08:44cars, and how do you see electric cars that
00:08:48have entered the market recently? Electric cars,
00:08:51of course, have their fans and lovers.
00:08:54At the same time, people are not yet convinced. It's
00:08:57still new, but we,
00:09:01Omanis, if we buy a car, I expect it will last
00:09:05more than ten years, and this is what we see now.
00:09:10who have been driving these cars for 10 years,
00:09:13so when you tell them to change, they say, "No, I'm comfortable with this car, so why change?" Correct.
00:09:17It is possible that in the future we may face a problem
00:09:20and difficulty, but we will, God willing, as I told you, keep pace with this development.
00:09:25field, there are definitely challenges like any other field. What is the biggest
00:09:29challenge facing car repair shops
00:09:32today? Well, the biggest challenge we face, for
00:09:35me and the team, the biggest challenge
00:09:39for us is, of course, commitments, of course.
00:09:43Salaries, all of these are commitments. Are there any Omani graduates today who could
00:09:47work in workshops? Well, as graduates, without
00:09:50training, I think it's difficult. There must be training in this field first.
00:09:53Training is very important as a management.
00:09:55Then, as a project
00:09:58management, and second, as technical management within the project, then technically.
00:10:26Viewers, retirement does not mean the end of the journey. Of course, this is not
00:10:29new, but today it has become more than ever before
00:10:33a new and different beginning for retirement, and perhaps better
00:10:36than the pre-retirement stage. The experiences of retirees are a national
00:10:40wealth, and if we invest them correctly in well-studied support programs,
00:10:44we can fill large gaps in the labor market with long
00:10:47field experience. And to know how to plan for this stage
00:10:51early, we welcome our guest, Said Al-Balushi, a specialized
00:10:55trainer in strategic development, and he himself is an inspiring
00:10:58model for a retiree who turned his years of experience into
00:11:02a success story and an impact in the world of entrepreneurship.
00:11:16Welcome, Mr. Said, to Masar. I welcome you, and you
00:11:20are perhaps one of the successful examples of a retiree who started
00:11:23investing his experiences in the labor market. Tell us about
00:11:26your experience. Welcome, Mr. Ahmed. In fact, my experience
00:11:30perhaps started before I reached
00:11:33the retirement stage. I mean, the issue of
00:11:37precautionary preparation or that one should start building alternative
00:11:40plans for himself if he wants to retire is necessary from
00:11:44an early age. This must be put as a future
00:11:47plan and you must first know
00:11:50your skills, your hobbies,
00:11:54your network of relationships. So, in fact, this requires
00:11:57that you, before you reach the decision-making point, whether
00:12:01it's early retirement or even full retirement. Yes,
00:12:05you have to plan for it. Yes. When should
00:12:08an employee start planning for this stage? Well, look,
00:12:12when you complete ten years in your job or 12, 13
00:12:16years and reach a stage where you know the answer to who
00:12:19you are, what you want, where you are going, and you start to have accumulated
00:12:22experience, you will have accumulated experience, knowledge.
00:12:26You have passed the stage of experimenting with what is the right job for you,
00:12:30so you know your skills or your personal abilities
00:12:33and where to focus them. In this way, you know your career path, whether
00:12:36in your current job or in the future when you retire. Yes, this requires
00:12:40personal awareness, in fact, and requires that you also
00:12:44see what tools can increase your individual skills in
00:12:48terms of how to convert your experience or skill into
00:12:51a livelihood product or into an entrepreneurial idea,
00:12:55or even services that you can provide in the labor
00:12:58market. No, yes, it's not necessarily a plan for
00:13:01after retirement. It can even be during your career that you also
00:13:05have time in your free time
00:13:08to offer your services to the public. Of course, yes, we
00:13:11now have a labor market or the legislator allows
00:13:14the existence of part-time contracts or part-time
00:13:17work where you can offer your experience
00:13:21or you can provide your services or expertise as consultations,
00:13:25or as part-time work. So, we
00:13:28issue, and also you can even have a hobby. I mean,
00:13:32I know many young people, thank God, you find them as CEOs, but they
00:13:36have, I mean, a hobby of being a carpenter, for example.
00:13:39Yes. Of course, we go back and say that
00:13:42the job after retirement or the second
00:13:45job does not necessarily have to be a job that brings
00:13:49you millions, but at least you should have free time
00:13:52or an area of time so that you can,
00:13:55I mean,
00:13:58in retirement in a job that, I mean,
00:14:01keeps you busy and also brings
00:14:04you some money, even if it's small, to cover your expenses that you incur
00:14:08in your daily life. Exactly. And provide a service to the community. This service
00:14:12might be needed and there is no one to provide it. Here we come to talk about
00:14:15knowledge transfer, as you pointed out. This is also
00:14:19a very important point. How can one work
00:14:23on it? Well, look, some jobs, especially consulting
00:14:26or technical jobs, there are many of our colleagues, thank God,
00:14:30who retired in, I mean, technical jobs or
00:14:34professional jobs that have a specialization that is not
00:14:38widely available in the labor market. This is true,
00:14:41and most of them retired, perhaps early retirement
00:14:45or at an age that did not even reach 50. They can provide
00:14:48their services and expertise as consultants or
00:14:51as knowledge jobs that
00:14:55have a lot of technical things. For example, the aviation
00:14:58sector or the technical sector in electronic
00:15:02things or even in media. So one
00:15:05can benefit from providing his services
00:15:09as a part-time employee or also training others
00:15:12and transferring knowledge. I truly hope that we will have a national
00:15:16project that brings together experienced people with new
00:15:19graduates. Imagine one project where we bring together
00:15:23new young people and experts with high
00:15:26technical knowledge so that they work together
00:15:30as one team in one project. In this way, you
00:15:33transfer knowledge to the new generation and also the retiree benefits from
00:15:37providing his services and getting a second income other than his retirement. This
00:15:41is a very beautiful idea that we hope will actually be taken into
00:15:45consideration. Well, there is also an important
00:15:48point you mentioned, which is
00:15:52extent does an employee need to have this awareness, and who can
00:15:56guide them? Do we need institutions to have this professional orientation
00:16:00for employees? Well, an employee in their
00:16:04job is in the midst of work.
00:16:08They might be stressed or not aware. I personally know many young people who reached
00:16:12retirement and they hadn't considered that they had reached retirement.
00:16:16Yes. So, in fact, one of the things that should be in their training
00:16:20paths or in the human resources that are concerned
00:16:23with qualifying and training employees in their jobs is to increase their
00:16:27awareness. You must have awareness in building a map,
00:16:30a map of your future, whether
00:16:34it's your career path or your personal path. And also, you should
00:16:37be aware of the changes that are happening. Of course,
00:16:40I mean, now, it is unacceptable for an employee
00:16:44working in administrative, financial, or even technical departments not to know
00:16:48how to use AI tools, even if it's a simple use,
00:16:51because AI tools have
00:16:53now become acceleration tools
00:16:57for performing work with higher quality and better outputs. It's like
00:17:01illiteracy, just like they used to say that whoever doesn't know Microsoft is illiterate.
00:17:04Right? I mean, the coming digital illiteracy is artificial intelligence,
00:17:08and we don't know what will happen in two or three years. Maybe something new will emerge as well.
00:17:11Exactly. Okay, what about support programs? They are also needed.
00:17:15I mean, whose responsibility are the support programs
00:17:18for retirees to guide them to utilize
00:17:21their experience? Well, praise be to God, some entities, thank God,
00:17:25currently offer training programs
00:17:28for their employees for after retirement. I mean, more than one entity
00:17:32contacted us a while ago asking for training programs
00:17:35for people who, for example,
00:17:3840, to provide them with training programs for after
00:17:42retirement. Why? Because in this way, when he has self-awareness
00:17:46and has a special path
00:17:49for himself in the future, his loyalty to the institution increases
00:17:53because he feels that the institution cares about him. And at the same time, the accumulated experience
00:17:56he has might be transferred to other entities later, or perhaps
00:18:00the same entity will deal with him later as a consultant. For example,
00:18:04I have a person who completed 30
00:18:07years in the institution. I might not need him to be present eight hours
00:18:11five days a week. I
00:18:15a week or one month a week. So some smart institutions that
00:18:18work proactively prepare their future
00:18:21consultants from their excellent existing
00:18:24employees. A great strategy. Great.
00:18:28At the end of our meeting, I am sure that many retirees who
00:18:32are watching us now are waiting for
00:18:35advice or a spark. What can you offer
00:18:38them? Well, look, praise be to God, there's a phrase I always say to the brothers who
00:18:41attend my programs. I always say, "No one will
00:18:45think about your happiness except you." So
00:18:48you are the first person who should care about building
00:18:51path.
00:18:55So it is necessary for you to be the person who starts
00:19:00home, invest your experiences, build yourself a path, look at
00:19:04the skills, start asking yourself what are my skills, what are my hobbies, how can I
00:19:07convert them into a part of the knowledge economy or the creative
00:19:11economy? Praise be to God, I expect that in the coming period,
00:19:15even with the presence of artificial
00:19:16intelligence,
00:19:19the human factor will be important. I mean, even the reports that come out from artificial
00:19:23intelligence need a human factor to verify them.
00:19:27So the market will not do without the human factor, but we will need
00:19:30intelligent experts who have prepared themselves
00:19:34well and have strong tools to convert their ideas.
00:19:45Someone will tell you, "Saeed, I worked for 30
00:19:49years. I want to rest now. That's enough for me."
00:19:53We say you are right, because every person has their own strategy. Someone says, "I have
00:19:56reached a stage where I really want to rest and pursue my hobbies and travel,"
00:20:00and I am solvent and do not need any other
00:20:03income. Someone else says, "No, I see that I still have energy.
00:20:07I still have energy to transfer my experience to others, and I need
00:20:11an income to cover some of the expenses that increase in
00:20:14my life." That's why we say self-awareness is very important. You must know what
00:20:18you want and what you can do and how you can convert
00:20:22your passion, hobbies, relationships, and experiences into
00:20:25a product that can enter the labor market. And whoever doesn't want income can make it voluntary work,
00:20:29because there are people who have reached a stage
00:20:32where they don't care about making money as much as they want to see
00:20:36happiness in others. There are people like that, you know. I know many
00:20:40who work in voluntary work in a very professional way. Great.
00:20:44Thank you, Mr. Saeed, for enlightening us on Masar. May God bless you, Mr. Ahmed,
00:20:47and we wish everyone continued success. Thank you very much. Excellent. May God bless you.
00:21:02So the message is clear: the age of retirement is just a number in official
00:21:05papers, but the age of giving is a decision that a person makes every
00:21:09day. The stories we saw today and the numbers we analyzed
00:21:12prove that accumulated Omani experience is always the winning
00:21:16bet in filling market gaps and building projects
00:21:20on solid foundations. Invest in your experiences
00:21:23and plan for your future paths early, because
00:21:26the market still accommodates every mature idea and innovative
00:21:30solution. Thank you to our guests and thank you for your kind follow-up.
00:21:34We will meet you in a new path next week. Greetings from the program
00:21:38team, and may God
00:21:40be with you.
00:30:11Peace be upon you, and welcome to the news center
00:30:15of Oman Television. These are the headlines at 9
00:30:19PM. His Highness Sayyid Bal'arab bin Haitham
00:30:23sponsors the honoring ceremony for outstanding students in the General Education Diploma
00:30:26in Muscat
00:30:28Governorate.
00:30:32The Ministry of Labor launches the institutional work
00:30:35platform to organize job opportunities related
00:30:39to seasons and events and connect job seekers
00:30:42with available
00:30:43opportunities.
00:30:47Signing of a consulting services agreement
00:30:51for the Fish Industries City project
00:30:53in South Sharqiyah
00:30:55Governorate.
00:30:59Companies.