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00:00:46Welcome to a new episode of
00:00:47of residents' complaints after this Ain Syria program. We will discuss a range
00:00:51of local and living service files, starting with the most important
00:00:54headlines.
00:00:56Damascus Water Company adjusts
00:01:08its supply program due to the decrease in the flow of sources
00:01:12and complaints of scarcity of drinking water in several
00:01:15governorates.
00:01:17The Civil Status Department in Al-Tabqa, rural
00:01:21numerous complaints from Raqqa, reopened after a 14- year
00:01:23hiatus.
00:01:26those destroyed areas, The goal is to facilitate the completion of citizens' transactions. Residents of neighborhoods in
00:01:32that received water more than Aleppo city complain
00:01:34about the spread of rubble on the sides of roads and demand
00:01:38the removal of garbage dumps and improved services.
00:01:42The General Company for Drinking
00:01:54Water and Sanitation in Damascus announced
00:01:58the adjustment of the water supply program for some
00:02:01areas, due to the decrease in the flow
00:02:04of major water sources. The company clarified
00:02:07on its Facebook page
00:02:11that the adjusted program will be implemented
00:02:14starting today, Thursday, in light of the high
00:02:18temperatures in Damascus and its countryside
00:02:20and the increase in
00:02:22the capital Damascus, perhaps consumption during the
00:02:24summer season.
00:02:32do not consist of a large number of In this context, residents of Al-Haraiji town in the northern Deir Ezzor countryside complain
00:02:35about the continued drinking water crisis amid
00:02:38repeated water outages and the rising cost of buying
00:02:42tanks, in addition to complaints about weak
00:02:45pumping and poor water quality, with calls
00:02:48for solutions to end
00:02:54That's right, sir. Currently, when water is cut off, but in the their suffering. Abd inspects the water
00:02:56tank in his house almost daily for fear
00:03:00of running out at any moment,
00:03:02east, has the second largest water forcing him to order a water tank to secure his family's needs.
00:03:06Water only reaches his house intermittently,
00:03:10similar to most residents in Al-Haraiji
00:03:13But unfortunately, town in the northern Deir Ezzor countryside.
00:03:16The tanks are not waiting at your house, you know. You need at least two or three days
00:03:20when there is pressure on the water, and the tank
00:03:23exploits the situation. This costs from 50 to
00:03:28connected to 75 to and also stations within the countryside 10,000, you understand?
00:03:28all since.
00:03:32Two or three days, and we, that neighborhood,
00:03:34all of it,
00:03:37also in that neighborhood, we have been since almost 2012,
00:03:402013, we don't get it. It has been cut off from us.
00:03:43We don't stop complaining about the water
00:03:46outage, but it also extends to its quality,
00:03:50as many confirm
00:03:52neighborhoods and villages that the water that reaches their homes
00:03:56Euphrates River water from lacks cleanliness. The
00:03:59station is exposed. It comes with dirt,
00:04:02impurities, even
00:04:05will this center animals.
00:04:06alleviate They have dirt and waste.
00:04:09of construction in We want a special line just for drinking water for the people.
00:04:12To find out the reasons for the weak water supply to the town
00:04:15and to know the causes of this problem, we went
00:04:20suspension, the Civil Status to Al-Jaa'ar station, where should be able to extract after the opening of this some documents that it is we met its officials to learn about its
00:04:24operation and the challenges it
00:04:26twice a week. faces. It is pulling.
00:04:31as well. These areas perhaps We have a breakdown in the ventilation. We go and check it for two hours. This is in northern Al-Jaa'ara.
00:04:36the burden of travel and time on The same thing. Every day we run it for six hours, five hours, seven hours, depending on the electricity we have.
00:04:39The electricity is the most common breakdown we have. We have a breakdown in the electricity.
00:04:43houses, which drives many The electricity almost
00:04:45it doesn't 90%. There are government efforts in never comes. 180, 170, 190.
00:04:48The engines do not start. The solution needs a tank. By God, it needs
00:04:53and setting up this a mandatory tank. It needs
00:04:55Al-Taybeh filtration. It needs screens. And the water intake from above needs filters. It needs
00:04:59a net. Despite promises to improve the water
00:05:02situation, the residents of Al-Haraiji
00:05:05houses have not received water town are still waiting for a solution to end their suffering with
00:05:08repeated outages and poor water
00:05:11quality.
00:05:14Repeated complaints about weak water and its interruption in Al-Haraiji
00:05:18town in the northern Deir Ezzor countryside, which forces residents to
00:05:22buy water from tanks, amid demands for solutions
00:05:25that ensure its delivery to residents regularly.
00:05:28Musab Al-Hant, Syria TV,
00:05:32Deir Ezzor.
00:05:35Of course, the water crisis is not limited to Deir Ezzor and Damascus, as it extends
00:05:39to other governorates, while many displaced people rely
00:05:42on tanks to secure their daily needs.
00:05:45We review these details with our correspondents
00:05:49from the capital Damascus, Maria Obaid. Welcome,
00:05:52and I also welcome Ibrahim Al-Khatib from Aleppo, and also Ibrahim
00:05:56Suwaid from Idlib, in addition to Ahed Al-Salibi from Deir Ezzor. Welcome
00:05:59to all of you. I will start with Marit Obaid from the capital Damascus.
00:06:03Marit, what are the most prominent areas affected
00:06:07by the pumping program adjustment that was
00:06:10announced?
00:06:14Yes, Wassim, in fact, the most affected areas
00:06:17by this new program set by the General
00:06:21Water Company are the Damascus countryside areas, most of which are
00:06:25from Al-Qalamoun areas. In fact, these areas, with
00:06:29the beginning of heat waves
00:06:32and also the drying up of wells and groundwater
00:06:35and the decrease in river water levels, these areas were
00:06:39suffering from a drinking water crisis
00:06:42and all types of water, as the rationing program was
00:06:46actually limited to one day of supply
00:06:50مقابل four days of cutoff, and even on the day
00:06:53of supply, there are not enough hours for the citizen
00:06:57or the residents of Al-Qalamoun to fill
00:07:01what they need from water. There is also suffering
00:07:04from weak water
00:07:07pressure or weak water pumping.
00:07:10This problem forces many
00:07:14to buy water
00:07:16from water sellers, knowing that the price
00:07:19of five barrels is estimated at 77,000
00:07:23Syrian pounds. Also, there are problems even
00:07:26with the decline in the number of water sellers in Al-Qalamoun area. Also,
00:07:30this problem is not limited only to the Damascus countryside, but also in
00:07:34the new program set by the Syrian Water Company
00:07:38is also for
00:07:42distributing water to Al-Qalamoun areas,
00:07:45which were suffering in the past period from a shortage of
00:07:49this water. Perhaps today, the water supply hours to Damascus
00:07:53have been organized, which, as defined by
00:07:56the Syrian Water Company, are two days of cutoff and one
00:07:59day of supply with good pumping power, meaning
00:08:03that this water will also be distributed according to the same program
00:08:07to the Damascus countryside areas. Yes, Ahed Al-Salibi in Deir Ezzor, what is the reality
00:08:11of water availability? Drinking water, especially in the areas,
00:08:14towns and neighborhoods located along
00:08:17the Euphrates
00:08:18River.
00:08:22Greetings to you and the viewers. Deir Ezzor is naturally located on
00:08:25both banks of the Euphrates River, meaning in the Shamiyah area and the Jazira area. This
00:08:29area, despite its location on the banks
00:08:33of the Euphrates River, and perhaps the furthest houses are not more than
00:08:363 km away. This is the worst case, with the exception of some
00:08:40villages like Jobab
00:08:42and Hreibsheh, which are considered far from the Euphrates
00:08:46River. The service of water
00:08:49delivery to homes is considered not very difficult.
00:08:53However, the region has
00:08:55been severely affected during the past
00:08:58years, as many water
00:09:02transmission networks in
00:09:05have been damaged. Furthermore, in rural areas
00:09:08specifically, urban expansion has been
00:09:11horizontal, not vertical. So, if the water network
00:09:15reached a specific point, then due to
00:09:18the expansion
00:09:21villages and towns, perhaps
00:09:24the houses are now twice as far as
00:09:28they were before. So, these houses that were built
00:09:31after 2011 did not get water,
00:09:35except for some villages. We are talking about the Al-Bukamal
00:09:38countryside areas specifically, like Al-Susa and Al-Ashafa areas, and Al-Baghou
00:09:44are not served by water naturally,
00:09:46except for perhaps 30 or 40% of the area's residents,
00:09:50and at an average of about two hours
00:09:53per week of operation for
00:09:56homes. And in fact, these areas
00:09:59suffer greatly from water shortage.
00:10:03And there are also other areas like
00:10:07area in Al-Mayadin countryside,
00:10:10as well as inside Al-Mayadin city, in Al-Rahba neighborhood.
00:10:14Several
00:10:17at all since 2011.
00:10:20We went about a week ago or a little more than that to the Water and Sewerage Directorate.
00:10:24They said that they are working on fixing the problems in these lines
00:10:28specifically inside Al-Mayadin city, but it needs a period of time,
00:10:31perhaps a month, from then until now. This was the discussion. Up until now, it is not clear
00:10:35if there will be water operation
00:10:39during the coming period and its delivery to these houses or
00:10:42not. Inside Deir Ezzor city,
00:10:45I will return
00:10:48to talk more about the neighborhoods inside Deir Ezzor city,
00:10:51but allow me to move to Ibrahim Al-Khatib in Aleppo.
00:10:55To what extent has there been a decline in the water supply hours
00:10:58for water in Aleppo?
00:11:02Good evening, Wassim. In fact, since we are in the summer season, it is natural for the water
00:11:06supply process to be affected, specifically. Today, we are talking
00:11:09about Aleppo city and we are talking about the countryside of Aleppo city.
00:11:12The situation, in fact, the water journey towards the city starts
00:11:16from Al-Khafsa station, which is 80 km away from the center of Aleppo
00:11:19city. Through this station, the water is basically pumped after
00:11:23treatment and then reaches the main
00:11:25pipes within Aleppo city. After that, the city is supplied with water
00:11:29through a specific system established by the General
00:11:32Company for the Water Foundation or the General Company for Water in the city and it is scheduled
00:11:36with regular hours. However, actually during the summer
00:11:40season, the supply process to neighborhoods is primarily affected
00:11:43due to a set of factors, some related to the infrastructure,
00:11:47some related also to malfunctions,
00:11:50company malfunctions, network malfunctions, and there are also problems related
00:11:54to the current that affected the past period,
00:11:57according to statements by the General Water Company. We are talking
00:12:00about the formation of an emergency committee by the Governor of Aleppo about two months
00:12:04ago, or about a month ago, to address the water problem
00:12:08in the city primarily. During this committee,
00:12:11the water situation was addressed, and the General Water
00:12:14Foundation and also the Electricity
00:12:17Company are primarily involved
00:12:21to actually start unifying the system and supplying the networks.
00:12:25The water supply stations are primarily without interruption. This is the scene for
00:12:29the city. Actually, the days
00:12:31of water reaching the city's neighborhoods range between two
00:12:35days a week and three days a week according to a specific system
00:12:38that the General Drinking Water Company defines and organizes every now and then.
00:12:42We are talking about, in fact, repairs that happened during the past
00:12:46period, some of them in the state where the old network was actually
00:12:49uprooted and this network was renewed after problems that this area suffered
00:12:53from. There are also areas in Aleppo city that have been suffering
00:12:57for years from not receiving water due to the high altitude,
00:13:01specifically Al-Idha'a neighborhood and some areas located in eastern Aleppo. All these
00:13:05factors actually affected the water supply, while the situation in the countryside
00:13:08also primarily concerns stations, some of which are still
00:13:12out of service. The residents there rely on water tankers, as is the case in Aleppo city
00:13:17rural areas, the reliance is greater on water tankers,
00:13:21which are expensive for the citizen's income.
00:13:24There is no pumping of the public water network
00:13:27to civilian homes. As for the countryside, it is still
00:13:31in specific and very few areas, and this is due to the fact that the wells have not been repaired
00:13:35yet. We are talking about the areas from which the residents were displaced during the past period and have recently returned
00:13:38to them, and also due to the absence of electricity,
00:13:42which means, let me move to Idlib with Ibrahim Suwaid. Welcome
00:13:46again, Ibrahim. Describe the water situation that reaches
00:13:49homes, drinking water and water used for other
00:13:53purposes, especially in the most populated
00:13:57areas. Crowded.
00:13:59Yes,
00:14:02Wassim, in fact, when we talk about the water situation
00:14:06in Idlib governorate in general, we must differentiate between two
00:14:09main areas. The first area is Idlib city
00:14:12and the villages and towns located up to
00:14:15the Syrian-Turkish border, and between the destroyed areas
00:14:19in both the southern Idlib countryside or the eastern or western Idlib
00:14:22countryside areas. In the first area, Idlib city, water
00:14:26definitely comes regularly to that area. Some
00:14:30complaints recently were that water only comes
00:14:33once a week. Of course, for each neighborhood, we are talking about water coming
00:14:37daily to Idlib city, but the neighborhoods receive it
00:14:41approximately, divided into about seven neighborhoods. Primarily, they receive water
00:14:44regularly in Idlib governorate. Some villages and towns
00:14:48receive water approximately
00:14:51Some areas also have more than
00:14:54that, depending on the population concentrations. However, the areas
00:14:57that are considered the weakest, Wassim, are in the southern Idlib
00:15:01countryside, the destroyed areas, and the western and eastern Idlib countryside. Here we are talking about
00:15:05water stations that are destroyed by more than
00:15:10the recent period to restore these stations, but the residents rely
00:15:13primarily on water tankers whose value ranges
00:15:17between 8 dollars
00:15:21to 9 dollars to 10 dollars, varying between one area and another.
00:15:24And this is really exhausting for the residents because
00:15:28most of the water networks are destroyed in the area. But
00:15:31there have been promises recently that the water networks will be restored
00:15:35to what they were before, especially in Maarat al-Nu'man.
00:15:39The foundation stone was laid for the water station in Absida,
00:15:42which began pumping water to Maarat al-Nu'man, hoping that there will also be a similar pumping
00:15:46operation to other areas in the Idlib countryside. There was also
00:15:50a project to operate the wells located in the Jabal al-Zawiya
00:15:53area and even Kafr Nabl primarily by UNICEF,
00:15:57but this project, although signed months ago,
00:16:00has not yet started. And in fact, there are
00:16:04demands from the residents to expedite
00:16:07the process of restoring water to these areas in general.
00:16:11In general, there are difficulties and challenges in some areas,
00:16:14while water comes to other areas. But even in the areas where
00:16:17it comes, there are some basic challenges, Wassim. Yes, I will return to Damascus
00:16:21with Marit Obaid. Marit, what is the extent
00:16:24announcement, and what was the water supply rate in the past
00:16:28periods? And did the General Corporation
00:16:31or the General Company for Water
00:16:34and Sewerage put any emergency plans
00:16:37to avoid additional problems during the coming period, as we are still
00:16:41in very hot
00:16:42weather?
00:16:46Yes, Wassim, in fact, the General Water Corporation confirms
00:16:50that there is no need for concern or fear at this time, and that
00:16:53things are under control. However, in fact, despite this, there are
00:16:58citizens, especially since water supply hours
00:17:01varied, as I mentioned, between rural areas
00:17:04and even between one area and another. There are some areas
00:17:09the schedule set by the General Water
00:17:13Corporation, while other areas received it one day
00:17:17for every four days of cutoff. And perhaps this program was
00:17:20for distributing water fairly, and this is the best solution
00:17:23that the General Water Corporation saw. But there were also
00:17:27objections from the residents of areas that used to receive
00:17:30more water supply hours, especially
00:17:34also that the problem is limited, Wassim, to water shortage
00:17:38or to limiting water supply hours,
00:17:41but also to weak delivery, especially here we are talking about some
00:17:44areas in the city where the buildings are high,
00:17:48consisting of ten floors, eleven
00:17:51floors, in fact, the weak
00:17:55water pressure may not be able to
00:17:58reach the high
00:18:01houses. This matter may be less in rural areas, as
00:18:05the buildings
00:18:10apartments and floors, but as I said,
00:18:13rural areas already suffer from a severe
00:18:16shortage in the hours and days of water pumping to them. Yes, Ahed
00:18:20Al-Salibi, I return to you. You had spoken initially
00:18:23and we did not complete the idea about the water situation
00:18:27in the neighborhoods of Deir Ezzor
00:18:28city.
00:18:32Yes, I had started my speech by saying that Deir Ezzor
00:18:35city, on its borders from the
00:18:39transmission station in the Middle East, which is the giant
00:18:42Euphrates station. This station
00:18:45serves Deir Ezzor city and some villages or areas
00:18:49near the city. water is cut off from the city's
00:18:52neighborhoods for several reasons, one of which is the damage
00:18:56to the internal water network in
00:18:59a number of neighborhoods. If we talk about Al-Ardhah neighborhood, which has not
00:19:03received drinking water at
00:19:06Since then, water has not reached
00:19:09civilian homes. The other reason is when
00:19:12the electricity is cut off from Deir Ezzor
00:19:16governorate, the water stations are greatly affected,
00:19:20and all 210 stations stop
00:19:23working due to
00:19:26the lack of electricity to operate the machines
00:19:30or equipment that transfer
00:19:34the river to the raw water station, then
00:19:37the purified water, then to civilian homes. So, this problem
00:19:40still exists, knowing that the Minister of
00:19:44Energy, Mr. Mohammed Al-Bashir, during his visit to Deir Ezzor,
00:19:48this issue was raised many times regarding
00:19:51the connection between water and electricity, and that
00:19:54when electricity is cut off, water is greatly affected
00:19:58in Deir Ezzor governorate. This problem has been
00:20:01ongoing for a long time and needs a solution. The promises are still
00:20:05there, but we do not know when the implementation
00:20:09of these promises will end in Deir Ezzor governorate
00:20:12in general, whether in the city or in its countryside, which, as
00:20:15we mentioned, the expansion process also greatly affected many
00:20:20people to buy water from
00:20:24tankers. Sometimes, one tanker reaches 170,000
00:20:27Syrian pounds in some areas of the eastern Deir Ezzor
00:20:30countryside. Yes, I return to Idlib with
00:20:34Ibrahim Suwaid. Ibrahim, tell us about the situation of
00:20:37the displaced people who could not return
00:20:41to their original areas, our people there in those
00:20:44areas.
00:20:48Yes, in fact, a few days ago, there were many
00:20:52appeals from the residents of the camps,
00:20:55especially today, Wassim, we are talking about more than 630
00:20:59camps. Most of the projects that used to serve those
00:21:02camps have stopped. I am talking about WASH projects, which include waste
00:21:06removal, in addition to providing these camps with drinking
00:21:09water. These projects have completely stopped
00:21:13for more than a year, and consequently, the residents rely on tankers,
00:21:16and here we are talking about long distances. We are talking about,
00:21:20in fact, exhausting operations for the residents
00:21:24to secure drinking water. In the past period, as a result of these
00:21:27appeals, the Directorate of Social Affairs or the Directorate of Social
00:21:31Affairs and Labor in Idlib, in cooperation with local
00:21:34organizations, launched an initiative
00:21:37to distribute drinking water by tankers
00:21:40in the camps, approximately one thousand tankers. This campaign
00:21:44lasted for about 20
00:21:48days and ended a few days ago. This campaign targeted these
00:21:51communities and camps, but we are fundamentally talking
00:21:55about, Wassim, emergency solutions. As for the
00:21:59camps, they certainly suffer greatly from water
00:22:02or sanitation problems, and so most
00:22:05organizations have started directing their projects towards villages
00:22:09and towns or paving the way for the return
00:22:12of these camps towards
00:22:16and this was one of the most important reasons that led to the cessation
00:22:20of support in those areas, which are the camp areas that extend
00:22:24from the western Idlib countryside all the way to
00:22:28the Syrian-Turkish border near Sarmada, Atmeh, and Qah, all the way to the western Aleppo
00:22:31countryside and even areas in northern Aleppo also have
00:22:34camps, and therefore, Wassim, in fact, there are problems
00:22:38related to food problems and even water problems
00:22:42in the camp area, which are very big problems even at this moment.
00:22:45Yes, Ibrahim Al-Khatib in Aleppo. You talked a moment ago about
00:22:49some repairs in different
00:22:52areas. To what extent do these repairs or fixes regarding
00:22:55water networks meet the requirements
00:22:59for the damaged water network situation from
00:23:02previous years due to shelling and other
00:23:05factors?
00:23:08Wassim, the current repairs are
00:23:11only targeting some damaged
00:23:15areas. But if we look at the general condition of the water
00:23:18network, its condition is dire. The main network
00:23:21that connects Al-Khafsa station to Aleppo city, which are the large
00:23:25pipes, needs repairs and is constantly breaking down. Even
00:23:28within the city, the infrastructure and water networks truly need
00:23:32major repairs, and what is actually happening in terms of repairs only
00:23:35aims to address emergency situations that arise from
00:23:39malfunctions and lead to an immediate cessation of water
00:23:43in some cases. You are talking about repairs that occurred in Seif al-Dawla neighborhood and repairs that also occurred in
00:23:47Al-Idha'a neighborhood, in addition to Al-Sukari neighborhood. And there were some
00:23:51protests that came out from the residents as a result of the water
00:23:54crisis that the city witnessed last month, which pushed
00:23:58the governor of Aleppo, as I mentioned, to form an emergency committee to address
00:24:01the water situation primarily and to start finding solutions
00:24:05for the water situation, which worsened last month
00:24:09with the cessation of water pumping from a number of the city's neighborhoods primarily.
00:24:12We are also talking about repairs required for water networks
00:24:17in the areas where residents have returned.
00:24:20Up until now, actually, the largest part of the stations are destroyed, and therefore they rely on
00:24:23water tankers directly. We are talking about the countryside here
00:24:26and also about the city, and therefore the network is dilapidated.
00:24:30Around 20 or 30 years without any repairs to the infrastructure
00:24:33of the water network directly affected the water supply to
00:24:37residents in Aleppo city, who are suffering not only during the summer but
00:24:40also during the winter. Thank you to Syria TV's network of correspondents
00:24:44from Aleppo, Ibrahim Al-Khatib, and from Damascus, Maria Obaid, in addition
00:24:48to Ibrahim Suwaid from Idlib and Ahed Salibi from Deir Ezzor. Thank
00:24:52you all for all these clarifications and for standing under
00:24:55the hot sun. Thank you very much. After 14 years of
00:25:10Department in Al-Tabqa city, rural Raqqa, has resumed
00:25:13receiving citizens and providing
00:25:16its services, in a step
00:25:18to facilitate the completion of official
00:25:22transactions and reduce
00:25:26residents, after they were previously
00:25:29forced to refer to its departments in other
00:25:31cities.
00:25:35After years of interruption, the Civil Status Department in Al-Tabqa
00:25:38city, rural Raqqa, has resumed receiving citizens and providing
00:25:42its services, in a step aimed at facilitating
00:25:46the completion of transactions and reducing time and effort for residents.
00:25:52Today, the Civil Status Center is being opened after an interruption
00:25:56that lasted 14 years from all services
00:25:59due to the previous circumstances.
00:26:03Currently, birth certificates
00:26:06and family statements are being issued, and citizens'
00:26:09affairs are being facilitated so that the pressure on them
00:26:12in terms of material
00:26:14and moral aspects is reduced.
00:26:17The opening of the Civil Status Department alleviates
00:26:20the suffering of residents who for years were forced
00:26:23to refer to centers in other governorates
00:26:26to obtain official documents, which imposed
00:26:29financial and logistical burdens on them.
00:26:32Additional. It eased our suffering.
00:26:36We, the people of Al-Tabqa city, Dibseh, Afran, Al-Mansoura, we used to suffer and go
00:26:40to Raqqa for a birth certificate or a statement or something.
00:26:43Now it's in Al-Tabqa, so it eased our suffering and the citizens'
00:26:47cost and saved us time and effort.
00:26:50We used to go to Raqqa, which is a distance
00:26:53of 50 km. Children, births,
00:26:56marriage of Al-Hussein. My father passed away three
00:26:59years ago. Today, I feel relieved. I want to pay him
00:27:02here. It's next to my house. It's five minutes away from my house.
00:27:06Things became smooth, and I hope it will be comfortable for the entire
00:27:09community. Today, the city's population is approximately 300,000 to
00:27:13400,000, all of whom used to go to Raqqa for a transaction,
00:27:17for a birth certificate.
00:27:20The return of civil status services to Al-Tabqa is
00:27:23part of the process of reactivating service institutions in the city,
00:27:27amidst hopes that government services will expand
00:27:30in the coming period to meet the
00:27:33needs of residents and enhance access to basic
00:27:36services.
00:27:46Joining me from Raqqa is the head of the Civil Status Center in Al-Thawra
00:27:49city, Khalil Al-Hamada. Welcome,
00:27:52Mr. Khalil. What is
00:27:56the capacity of this center daily for visitors?
00:27:59First, peace be upon you.
00:28:03Thank you, professor.
00:28:06Approximately, the percentage
00:28:08of transactions
00:28:10that are
00:28:15completed is approximately between 300 to
00:28:19400 transactions.
00:28:21And in the near future, God willing, the readiness will be increased
00:28:25in terms of stabilization.
00:28:29حيث تثبيت.
00:28:33registering marriages and registering
00:28:36internal births, which are currently
00:28:39not being registered, only external ones. So, the most prominent services
00:28:43currently offered by the center.
00:28:45And I want to ask about its comprehensiveness for all
00:28:49civil status transactions. You mentioned a shortage in some
00:28:52transactions.
00:28:56new births or
00:29:00marriage events are not being registered,
00:29:03due to the lack of connection with the Directorate
00:29:07of Health and the court in the city
00:29:11of Tabqa. But in the coming
00:29:13days, God willing, communication will be established
00:29:16and communication channels will be created between us
00:29:19and them. So, has the center been electronically linked
00:29:23to the central registry to ensure the speed of completing
00:29:26transactions? Certainly, sir. It has been
00:29:30the central registry in Damascus
00:29:34and with all Syrian governorates, where
00:29:39the coming period, God willing, there will be one trust for all
00:29:42of Syria for registering data
00:29:46for other governorates, and this was not available
00:29:49previously.
00:29:52And extracting real estate data and
00:29:55exclusive data for Arkh. This was also a major
00:29:59problem facing our citizens.
00:30:02They need to go to other governorates to extract it.
00:30:05So, how much
00:30:09the burden on families in terms of time and effort,
00:30:12in addition to these complex details previously
00:30:15in extracting
00:30:18obvious any citizen
00:30:22center?
00:30:25Sir, the time required was
00:30:28for any citizen to go to any nearby
00:30:33governorate, including financial and moral costs,
00:30:37and effort costs. But
00:30:39now, thank God, and thanks to the devices and the
00:30:43professional team,
00:30:47take more than a few minutes. So, what
00:30:50are the most prominent difficulties you faced in establishing
00:30:55new center? Thank God,
00:30:59no.