Google Cloud Speech-to-Text API (Chirp) + Gemini 2.5 Flash Non-Thinking. Treat it as a searchable index of what was broadcast, not a quotation record.
00:00:04Stanislau Rabtsau about active recreation with an emphasis
00:00:07on sports. Summer in the fresh air, the regional
00:00:11educational and recreational camp "Rescuer Slutsk" receives
00:00:15a new shift of vacationers. For schoolchildren,
00:00:18sports and intellectual competitions with an emphasis on life
00:00:22safety.
00:00:32at 6 we wake up, we are given half an hour for
00:00:35assembly for drill, but before drill we do a run,
00:00:39three laps, then we do exercises and run, well, we run, yes, we go to
00:00:43drill. I personally have already started closing three sports competitions, 2 years ago I
00:00:47closed one sports competition at the SPPU, in the second year it was already
00:00:50cool, this is my third year closing the PSS, a full-time sports
00:00:53creative competitions are quite many. First we
00:00:57get up, we get up very early, then... and
00:01:00morning exercises, drill,
00:01:03then breakfast, training. I'm at the camp for
00:01:06the second time, I've never been to Zubryonok, I want to get into
00:01:10the team, to go to Zubryonok, I am engaged in
00:01:13combat and I want to get to
00:01:16the Alps. The best guys are gathered, winners of district,
00:01:20regional competitions and championships in fire and rescue
00:01:23sports, in the basics of life safety,
00:01:27the best guys in medicine.
00:01:31The guys show themselves
00:01:33quite successfully, the guys are engaged in
00:01:37the sports component, this consists of two
00:01:41types of events, they hone their
00:01:44skills in the fire
00:01:48relay discipline 4x100 in the combat deployment discipline from
00:01:51a fire motor pump. The camp shift is 15 days, during this
00:01:55time the boys and girls not only get
00:01:57well, but also strengthen.
00:05:26In general, in the Republic of Belarus, there is the most stringent regulation of
00:05:29medicines, medical devices and
00:05:32medical equipment. For example, I know
00:05:36there was an idea to adopt a law on consumer extremism,
00:05:39any number of complaints is many.
00:06:43Hello, you are watching the program "Say, Don't Be Silent". In the studio Victoria Popova and Tatyana Shchyurbina. And today
00:06:47our guest, head of the Department
00:06:51of Social Sphere and Services, Ministry
00:06:54of Antimonopoly Regulation and Trade, Anatoly Yurastov.
00:06:57Good afternoon, Anatoly Viktorovich.
00:07:01This is the favorite word "March". Everyone who has anything to do with
00:07:04the real economy shuddered,
00:07:07because March regularly sums up the results. Here in
00:07:11the sphere of household services. Among
00:08:45the trends in the development of the sphere there is a curious Karaoke chair in a barbershop in
00:08:48Baranovichi, let's
00:08:49watch.
00:08:53It's my own fault, it's my fault for everything,
00:08:57you still want to justify yourself,
00:09:00oh why, why on this
00:09:03moonlit night did I let you
00:09:07kiss me, oh why, why
00:09:11on this moonlit.
00:10:25say that everyone chooses centers for service,
00:10:28well, let's say, for any
00:10:31budget, for any conditions,
00:10:33there
00:10:37is an offer, so the consumer himself chooses what is
00:10:40more convenient for him, to sit in a soft chair at a dealer,
00:10:44to observe the work, or somewhere in
00:10:47a modest garage, well, the prices
00:10:50are certainly more pleasant, in the second case the prices certainly
00:10:53differ.
00:12:02in particular, many complaints are simply about the high cost of services, the consumer and the performer seemed to have agreed on the cost of
00:12:05the service, well, then after
00:12:08leaving or
00:12:11a new cost may appear without the consumer's
00:12:14consent, which is a violation of the rules, including
00:12:17household rules and consumer
00:12:20law, or
00:12:22the client...
00:13:05Well, because you were counting on one amount, and it grew along the way, and you kind
00:13:09of agree or not, but you are not protected, yes, you
00:13:12are protected, there is another
00:13:15nuance, the consumer law has such a norm
00:13:18that the consumer can
00:13:21draw up a firm service agreement or...
00:13:55For example, a situation when, during the repair of either
00:13:58a residential premise or a car, the master
00:14:01or foreman notices that the client
00:14:04does not quite understand the process and begins
00:14:07to deliberately, well, add some additional services, saying
00:14:11that you need to replace something there or
00:14:15fix something, and forces the consumer to pay, then it turns out that
00:14:18it was absolutely not needed. Yes, can a person
00:14:21apply, can a consumer apply for -
00:14:29March for protection or some other, yes, if the consumer considers that he was provided with an improper service
00:14:32or some services were imposed on him that he is not obliged to do, yes
00:14:36he can apply to March, but in any case and first of all
00:14:39demand from the performer an
00:14:41examination of the quality of this
00:14:44service, here and
00:14:48well, mainly this issue is resolved, as I
00:14:51understand, it is rarely appealed, because people simply do not know that
00:14:55this can be done, with whom I did not communicate on this topic,
00:14:58no one knows that a fixed contract
00:15:01can be concluded with a team, the law on consumer protection, this
00:15:05not only applies to car service stations, it applies to
00:15:08all services, all services. Well, name us the three most problematic
00:15:11areas, we said 200 complaints in the first half of the year, what are people mainly complaining about?
00:15:15In this half-year, we had quite a lot of
00:15:19complaints about car service station services, and here are the prices or the quality, what is
00:15:22not suitable for us, you know, mainly...
00:16:07or it's up to ten base units, well, that's nothing for car service stations,
00:16:11yes, largely, well, depending on which car service station, yes, well, that is,
00:16:15they still listen to
00:16:17these fines,
00:16:19and I'll say more, when conducting control and analytical
00:16:23measures, if any violations of household
00:16:27service rules are detected, for example, the absence of information on the consumer's corner,
00:16:30the absence of a price list for service tariffs,
00:16:34then these recommendations that we issue are immediately eliminated. I understood,
00:16:38you said car service station, what else can be attributed to problematic
00:16:41ones, for example,
00:16:44repair of sewing products,
00:16:48ateliers, ateliers, yes, that is, there are
00:16:51complaints about quality, there are
00:16:54about pricing, the main cost of the service is
00:16:57the materials that are used, which I don't understand,
00:17:00material to hem trousers, this is thread,
00:17:04well, well, thread is use. The market
00:17:15is very competitive, there are quite a lot of repair
00:17:18workshops, so the client himself must
00:17:22choose quality,
00:17:24service price, tariff, or rather service,
00:17:28location of this object. On April 25, new rules came into
00:17:31force, which were approved by the resolution of the Council
00:17:34of Ministers of March 23, 2006, on the rules
00:17:38of household services to consumers. The new norms
00:17:40affected tire fitting, car washes, document processing
00:17:44at service stations, the procedure for calculating the cost of services. Car service
00:17:47owners, for example, are now obliged to indicate the exact
00:17:51cost of each part in the receipts. Do you notice that thanks to these
00:17:54new rules, the number of contentious situations in
00:17:58the sphere of household services has decreased? Absolutely, yes, this
00:18:01has reduced the number of appeals,
00:18:04complaints, let's say, and... the main
00:18:08task was to make the
00:18:12rules of the game in this product market more understandable, that is, so that
00:18:16the consumer knows what the performer must
00:18:20do for him and how
00:18:23he must do it, and so that the performer is
00:18:26protected from some, well, unfair actions of the same
00:18:29consumer, because here
00:18:32it's a two-way game, you don't take a specific
00:18:36side. In practice,
00:19:08this time of proving proper quality is often
00:19:11shifted to the consumer or to the performer, to
00:19:14the performer. The consumer can prove, but is not
00:19:18obliged, uh-huh, that is, I can appeal, yes,
00:19:21if you were provided with a poor-quality service, you
00:19:25understood that the service is of poor quality, you
00:19:28contact the performer to conduct an examination
00:19:32at the expense of the performer, it is conducted. In case
00:19:35my hair was burned. Here, if the hair was burned,
00:19:39of course, the only solution to the problem is compensation for moral
00:19:43damage in court, about 100
00:19:46rubles. The last time I
00:19:48read, well, it's clear, but
00:19:52here the proof is
00:19:55still on the consumer, in
00:19:57this case, the performer will still conduct the examination, uh-huh,
00:20:01and further actions, well, here also, if suddenly the rights...
00:20:05если вдруг права...
00:21:50if it's just such a formality, they forgot, yes,
00:21:53well, here it's already consumer protection,
00:21:57but forgive me, Anatoly Viktorovich, well, I talked to
00:22:01a hairdresser who found a job out of
00:22:0410, 15, 20 salons in Minsk, the only one
00:22:08where they pay salary, not in
00:22:11an envelope, and checks are issued after
00:22:15each client, well, that is, this is still a rarity, I cannot,
00:22:18of course, agree with...
00:23:20as we would like, the law requires issuing strict
00:23:24reporting documents, how often do March specialists
00:23:27detect the fact of the absence of
00:23:30that very information about the cost of services and generally the consumer's corner?
00:23:34Very rarely, as a rule,
00:23:37information concerning the consumer,
00:23:41which must be placed in accordance with the rules
00:23:44in a place accessible for the consumer to view, is located either on
00:23:48the consumer's corner. In a peculiar stand or at the administrator's
00:23:52desk, uh-huh, well, it is located there, yes,
00:23:56according to your raids, it turns out that we, well, as I already
00:23:59said, when we conduct control activities, the same monitoring, yes,
00:24:03sometimes we identify the absence of some
00:24:06documents, especially now the list of documents has been expanded, now
00:24:09it is mandatory to have information on the consumer's corner
00:24:13or in another accessible place for the consumer
00:24:16about the presence
00:24:20of the performer in the register of household services, that is, if you are in
00:24:23the register, you legally carry out your activities, at the
00:24:27consumer's request, at this moment the performer
00:24:31is obliged to provide the consumer with the rules of service
00:24:34for review, before this was not, not mandatory,
00:24:38so that these rules were on the stand, but they must be in
00:24:40an up-to-date edition accessible to
00:24:43the consumer, at his request he is obliged to provide this to the consumer,
00:24:47but here this business developed,
00:24:51private, yes, individual entrepreneurs earned good money and so
00:24:54on, but at the same time, you see how many
00:24:58things are revealed, yes, there are nuances,
00:25:01nuances, even during our conversation, and practice
00:25:05shows that it is not such a simple matter to open a beauty
00:25:08salon for yourself, yes, of course, and pricing for
00:25:11medicines and funeral services will be discussed in the next
00:25:14part, but for now, let's take a
00:25:16short break.
00:25:30Say "Don't be silent" is back on air, and today our guest is the head of the Department
00:25:33of Social Sphere and Services of the Ministry of Antimonopoly Regulation and
00:25:37Trade, Anatoly Yurastov. The list of medicines was expanded by
00:25:4015 positions in 2024 as part of reference
00:25:43pricing, but buyers sometimes note that
00:25:46imported analogues from this list sometimes disappear.
00:27:02the very network of pharmacies that I use in Minsk, the prices
00:27:06are, well, significantly, noticeably lower than in Minsk, how can this be
00:27:10explained, there are many factors that
00:27:14affect the cost of a medicinal
00:27:16product, in general in the Republic of Belarus there is the most stringent
00:27:19regulation of medicinal products, medical
00:27:23devices and medical equipment, there is a decree of the President number
00:27:27366, issued on August 11,
00:27:302005, which... provides for maximum
00:27:34marginal wholesale trade markups and applies
00:27:37a regressive scale, that is, the higher the selling
00:27:40price of a medicinal product
00:27:43or the price of an imported product,
00:27:46the calculated selling price of
00:27:49an imported medicinal product, the lower the wholesale
00:27:53trade markup. This is the first, second, why
00:27:56there is a discrepancy in prices by
00:27:59region, and what volumes were purchased?
00:28:03what batch did the importer have, what was the dollar
00:28:06exchange rate at that moment, that is, all this is so
00:28:09interconnected, here and of course
00:28:12the main thing, many pharmacies do not
00:28:15apply the maximum trade markup so as not
00:28:19to go beyond the limits, you mean regions, regions,
00:28:23yes, in the capital they apply, well, I also cannot agree with you, because
00:28:26monthly we
00:28:28analyze
00:28:31Internet sources. For example, we have such Internet resources
00:28:34tabletka.by, 103.by and other electronic platforms that
00:28:38can be monitored, to assess
00:28:42the actual state, the price range for the same
00:28:45medicinal product, we find
00:28:48very few violations, in the first half of the year we had only
00:28:52two violations in two pharmacies, and even then, as the
00:28:56pharmacy owners explained to us, there was
00:29:00a computer program error, the wholesale markup was
00:29:04exceeded by literally 1% or less than 1%, well,
00:29:07accordingly, the violation went through the entire chain, to
00:29:11the culprits, I recently looked at one
00:29:14drug in Minsk in pharmacies, the price range was from
00:29:1840 to 69 rubles, that is, well, this is quite
00:29:21a serious spread, unfortunately, yes, there can be such
00:29:24a spread, again, I repeat, it depends on
00:29:27the time of delivery of the goods
00:29:31here.
00:30:13Yes, I must tell the viewers that on the website of the Ministry of Antimonopoly Regulation and
00:30:17Trade there is a separate online form where
00:30:21you can, well, complain about
00:30:24an unreasonable price, it seems, this is what concerns Internet
00:30:28users, and a pensioner who faced a situation when his usual
00:30:31medicine.
00:31:02our competence and we, employees of our
00:31:06department, monitored the websites
00:31:09of the regional executive committees, the Minsk City Executive Committee, in particular the Minsk City Executive Committee
00:31:13committee on...
00:32:1525%
00:32:17of popular drugs, when they announce price reductions, I'm even
00:32:20curious, because in my opinion they are growing, well,
00:32:24name specific drugs where the price has really
00:32:28decreased by 20%, well, I will name one drug,
00:32:31a fairly well-known antibiotic
00:32:33Sumamed, its cost thanks to
00:32:37reference pricing was reduced by
00:32:4025%, that's why this one got
00:32:43into... I just remembered it, just what you
00:32:47remember the most popular one, well, like, I was prescribed it,
00:32:50I used it for colds,
00:32:53I was prescribed Augmentin, Augmentin also had a decrease,
00:32:57but the decrease there was not so great, not 20, I think it was 15%,
00:33:00well, that is, there are positions, yes, that reference
00:33:04pricing helps to reduce
00:33:08the cost of an imported medicine, well,
00:33:11significantly, by up to 38%,
00:33:14and does the state regulate the markup on medical devices,
00:33:17the same tonometers, test strips, which are also
00:33:20certainly, the same decree, which I mentioned at the beginning,
00:33:24is Decree 366 of the President of August 11,
00:33:282010 regulates both medicinal
00:33:31products, medical devices and medical equipment,
00:33:35tonometers are a medical device, medical equipment,
00:33:38rather, and you can also see the
00:33:42same discrepancy, as with medicines. There are stores with prices,
00:33:45where, well, branded, as they are considered, medical
00:33:49equipment stores, everything will cost more there. Today,
00:33:52however, in pharmacies, it happens that you accidentally
00:33:55find a tonometer at a pleasant
00:33:58price, and even more so, pharmacies, they
00:34:02also use distance selling, online stores, where
00:34:06storage and service are simplified, well, yes,
00:34:10this is a licensed activity, therefore,
00:34:13it is engaged in.
00:37:27the maximum markup is wholesale, here
00:37:31the profitability is limited, if earlier, when
00:37:35we carried out control and analytical
00:37:38measures and analyzed materials, then trade
00:37:42markups reached up to 300% on the same
00:37:45coffins, wreaths, and so on, well, this is premium class,
00:37:49well, everyone knows, well, we have known for a long time
00:37:52that these are the most in-demand people and
00:37:56their services, unfortunately.
00:38:27there is a basic list of services, they are called
00:38:31guaranteed funeral services, which the state can
00:38:34provide free of charge to a citizen, therefore,
00:38:37any citizen who, well, finds himself in
00:38:40such a situation, probably needs to refer to this basic
00:38:44list, this basic list, he can ask to go
00:38:47to - a funeral agency and say, give me the basic
00:38:51list of guaranteed services, if the consumer
00:38:54contacts the business entity
00:38:57that provides funeral services, with
00:39:00an application for the provision of guaranteed services, with
00:39:04a death certificate, this entity is obliged
00:39:07to provide the citizen with -
00:39:10a list of services at a tariff determined by the
00:39:14regional executive committee and the Minsk City Executive Committee, regardless of the form of ownership,
00:39:17regardless, regardless, but
00:39:20the key point is the presence of an application
00:39:23from the consumer, the citizen's death
00:39:26certificate. But I will emphasize once again, you need to read
00:39:30the contract carefully, everything that you signed, word
00:39:34for word, the entity is obliged to fulfill, everything that is
00:39:38superfluous, left over,
00:39:42this does not concern you, and do we have any unscrupulous
00:39:45agents who intercept
00:39:48clients at morgues, overcharge, well, there are no such statistics, probably this is not our
00:39:52competence, it should be dealt with, well, probably, what is he
00:39:55violating?
00:40:57well, he went along with these conditions, yes, a dishonest person,
00:41:01an agent, imposes, how does the information
00:41:04get to
00:41:06these agents is also unclear, well, as
00:41:09there are, for sure, sources and already
00:41:13this already goes beyond the scope of our
00:41:15ministry, that is, this is no longer your area of responsibility, it turns out, but
00:41:19today, fortunately, the law allows to bury at public expense, I
00:41:23think that, well, many segments
00:41:25of the population, including...
00:41:40this fixed state price, are you going to revise it
00:41:43for the basic ritual there towards an increase or maybe indexation?
00:41:47We are not touching the base value, that is, this benefit that
00:41:50is issued for burial, today it is about
00:41:532,900 Belarusian rubles, this is a quite
00:41:57good amount, here it is constantly
00:42:00increasing with, well, taking into account certain
00:42:03circumstances, here
00:42:07it is related to guaranteed.
00:42:40these tariffs also undergo approval through the commission under
00:42:43the Council of Ministers on pricing,
00:42:47only after passing all these
00:42:50stages, can tariffs for such services be increased,
00:42:54uh-huh, well, I have heard complaints that, well, what's
00:42:572,900, you can't even buy a good coffin, but the question
00:43:00is not what kind of coffin you want to buy, but in general, if you have
00:43:03such an opportunity to buy it, yes, we consider such
00:43:07categories.
00:43:59Say "Don't be silent" is back on air, today our guest is the head of the Department
00:44:03of Social Sphere and Services of March, Anatoly
00:44:06Yurastov, let's discuss another topic that...
00:44:41For example, that they faced high prices, again,
00:44:44well, considering that these
00:44:47services are not currently regulated, then again here
00:44:51everything is by agreement of the parties, uh-huh, so complaining about
00:44:55pricing, I myself, as they say, am a dog owner, so
00:44:58I encounter it, I know, but at
00:45:01the beginning of the year, March already announced the position that prices for
00:45:04veterinary services are formed by the market, in fact, you also said
00:45:07the same for many other services. Still, we
00:45:10checked the prices in 10 Minsk
00:45:14veterinary clinics, and the cost of cat sterilization ranges from
00:45:1780 to 250 rubles. How
00:45:21legal is such a range for the same
00:45:23complexity?
00:45:25The law on pricing grants this right to the
00:45:28entity. That is, there are no restrictions such as a trade markup of
00:45:3230% or something else, or there is such a concept as
00:45:35a reasonable price, unreasonable, you do not apply
00:45:38the concept of reasonable.
00:48:52amateur market, including the sphere of household services, this is
00:48:55pricing, that is, a wide range, this is international
00:48:58activity within the competence of March,
00:49:02therefore, well, this is not only antimonopoly, and those
00:49:05students who really
00:49:08go through stages in all our departments,
00:49:11internships, practices, they already
00:49:14consciously come to certain departments to work, well, yes, that is,
00:49:18these are not only some controllers who go out with raids.
00:49:22activities are part of many government agencies we had in accordance with
00:49:26Decree 227, uh-huh, carry out control
00:49:30actions, the main coordinator we have is the State Control Committee, by the way, on
00:49:34what principle do you choose the places that you will control, that is,
00:49:38for example, well, let's take a car service station, which specific
00:49:42stations do you choose, by what
00:49:44principles? As for household services,
00:49:47this is the main, let's say, criterion - this is
00:49:51citizens' appeals. Monthly we
00:49:54form a consolidated plan of control and analytical
00:49:56measures in all areas, well, in particular, in
00:50:00household services, for example, for monitoring
00:50:04hairdressers, baths, car service stations, based
00:50:08on the season, perhaps the number of appeals in
00:50:11a certain period, we choose the direction and conduct monitoring,
00:50:15that is, even here there is no routine, this is also
00:50:17interesting, yes, spontaneous routes, completely, but
00:50:21you are familiar with...
00:50:52in the sphere of household services and a malicious violator, if we issue
00:50:56recommendations, they are fulfilled within
00:50:59literally three days, well, a maximum of a week, and
00:51:03as for control, if necessary, we can
00:51:06conduct a control event again and check, but the
00:51:10economic entity itself, if it has eliminated the comments, it necessarily
00:51:14provides us with facts of elimination, photos, it
00:51:17seems to me that you and our entrepreneurs are people who know how
00:51:21to negotiate, because how much? I heard from
00:51:24those who are newly minted salon owners
00:51:27impressions, there is no longer what used to be there, that
00:51:30control for the sake of control and for the sake of
00:51:33providing personal services or bribes
00:51:37and so on, here everything goes, well, you understand that
00:51:40a person is not knowledgeable and he did not foresee something, and
00:51:44a person also wants everything to be in order, what
00:51:48simple advice can you give to the consumer so that this
00:51:51consumer is not deceived?
00:51:54Well, there are probably several pieces of advice here, and
00:51:57you need to approach
00:52:00making a purchase, especially if it's quite...
00:54:35the law on consumer extremism, I don't know if
00:54:38they adopted it or not, but such an idea existed, but it seems to me that now
00:54:42we have at least some protection, if the item was used,
00:54:45that is, well, when both the dress and the shoes, and it's clear that they
00:54:49were at a wedding,
00:54:52well, you can refuse to take them back, it seems to me, well, if
00:54:55there are obvious defects, that this item was
00:54:58in use, yes, well, as a rule, they are
00:55:01such, as they say, shrewd people?
00:55:05Dry cleaning carefully, everything, price tags, receipts, everything
00:55:08is preserved, everyone, well, people even go to weddings
00:55:11with tags, yes, well, he hid the tag there.
00:55:15Anatoly, thank you, unfortunately, time is up, and we learned
00:55:18so much useful from you, we hope to learn more if you come and
00:55:22explain to us about the following points that we did not
00:55:24manage to explain today, but it seems to me
00:55:28that we had an extremely useful conversation
00:55:30today, good luck with your
00:55:33activities, consumers
00:55:42I would like to wish quality services
00:59:41A view from Minsk on what is happening in the world, the most notable
00:59:45events and topics being discussed.
00:59:47Our activity is north, south, west, east, a long
00:59:51arc, Asia, Africa, well, a very colorful picture
00:59:55and everywhere we are looking for the component where our capabilities
00:59:58coincide with the interests and involvement on the part of
01:00:02our partners. They want to cooperate with us because we are good, easily
01:00:05predictable, we are consistent, we are honest in
01:00:08dialogue. Visits of the Arab Parliament are very important for our country, they
01:00:11want to interact and be friends with Belarus. And
01:00:15the result of this visit is.
01:00:28Minsk hosted the first meeting of the Belarusian-Saudi Business Council. Its
01:00:32main task is to support businesses when entering the market, finding
01:00:35reliable partners and developing investment
01:00:38cooperation. 24 Belarusian enterprises received the government award
01:00:42for achievements in the field of quality. Belarusian
01:00:45manufacturers are expanding.