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00:00:34To avoid delivery riders running red lights, three
00:00:37delivery platforms, in view of the red light stop-and-go new
00:00:41measures. We found in the survey process that when riders
00:00:44face a red light, if the red
00:00:48light duration is very long, and their delivery time is relatively
00:00:52tight, then they may have the urge
00:00:56to run the red light.
00:01:40Good evening, audience friends, welcome to the live broadcast of "Hang Wen Jia Yi." In Kunshan,
00:01:44Jiangsu, there was once a poet who was also a delivery rider, who wrote a poem like this:
00:01:48He said, "Chasing the wind from the air, chasing knives from the wind,
00:01:51chasing fire from the bones, chasing water from the fire."
00:01:55People who rush for time have no seasons, only one battle and the next
00:01:59battle. The title of this poem is "People Who Rush for Time."
00:02:03When he was interviewed by reporters, he said that delivery riders are a group
00:02:06of people who are forced to rush for time, because
00:02:09rushing for time seems to be a knot in their lives. Indeed,
00:02:13everyone who places a delivery order will compare
00:02:17the delivery time of the order. And every rider who accepts an order, their
00:02:21number of orders and the timeliness of the orders are indeed closely
00:02:25related to their income, so for a long time we
00:02:28often would because of.
00:03:00representative. Of course, we are very concerned about today's
00:03:04dialogue meeting, and the so-called algorithm optimization measures
00:03:08such as stopping at red lights will bring what kind of changes
00:03:12to the entire platform economy? More importantly,
00:03:15what kind of role will this consultation
00:03:19mechanism play in the governance of the platform?
00:03:23Today's program, let's focus on it together.
00:03:25What do food delivery riders fear most
00:03:29?
00:04:48This is GPS data or Beidou data. So we know that the rider
00:04:52is at the intersection, and also knows how many seconds the traffic light countdown at this intersection is.
00:04:56After combining these two pieces of data, it can be realized.
00:06:12The second negotiation and dialogue for "Promoting Goodness" took place. The last one was at the end of June
00:06:16this year, also in Beijing, which was to help food delivery businesses
00:06:20reduce costs and increase profits. Finally, all parties reached a consensus on five aspects: optimizing subsidies,
00:06:23offering fee concessions, rational marketing, supporting guarantees, and regulating
00:06:27delivery management. Today's second
00:06:31negotiation meeting, in terms of promoting platform algorithm optimization,
00:06:35in addition to stopping at red lights, there are also many measures, such as
00:06:39calculating delivery time, for driving.
00:07:44To promote the innovation and healthy development of the national platform economy,
00:07:48we provide beneficial exploration.
00:08:03However, of course, our traffic regulations must ensure safety. Sometimes, in the eyes of food delivery riders, there is an irreconcilable contradiction between the two. So, after
00:08:06this morning's talks and negotiations, what kind
00:08:10of results were produced? Next, we will immediately connect with
00:08:14Director Wang Bo, Head of the Network Transaction Supervision
00:08:18and Management Division of the Beijing Municipal Market Supervision Administration, who presided over
00:08:21this negotiation this morning. Director Wang, we see
00:08:25that today's three platforms have, of course, also focused on
00:08:29their algorithm optimization. We have seen many media reports, including things
00:08:33like stopping at red lights, including the speed of food delivery riders
00:08:36not exceeding 15 kilometers per hour, including
00:08:40the slow delivery of merchants.
00:09:05Among them, what riders are most concerned about is the calculation of
00:09:09delivery time by the algorithm for riders.
00:09:12Riders have put forward many demands, for example,
00:09:16some riders hope that the red light time
00:09:20can be taken out, so that riders can wait for the light more calmly.
00:09:24Some riders also propose that in bad weather conditions,
00:09:27riders can be given more compensation. After these
00:09:31demands were raised, we also quickly contacted the food delivery platforms,
00:09:35and the food delivery platforms were also very proactive in their support,
00:09:39and also put forward some related measures. So,
00:09:42this topic, the algorithm, that is, the algorithm
00:09:46of food delivery riders, it is mainly closely related to the rider's delivery time,
00:09:50because through the calculation of the algorithm, the rider's assessment time is obtained,
00:09:54and the rider's assessment time is also related to the rider's service
00:09:57rating and some income,
00:10:01income situation, so in this regard, riders are very, very concerned.
00:10:05Of course, these
00:10:08measures are in place, but the next step is implementation, because we know that really. If these
00:10:12measures are to be implemented, they may still encounter many
00:10:16incidental situations in practice, for example, what
00:10:20if the GPS signal is blocked by a building? For example, what
00:10:24if there are some miscalculations in the calculation of compensation?
00:10:28What if the recognition is not clear, and so on and so forth.
00:10:31So, in the future, if this inaccurate compensation
00:10:35situation occurs, what kind of remedial measures will there be, including
00:10:39whether the food delivery rider's complaint channel
00:10:42is smooth enough, etc. Were these issues discussed
00:10:46in the negotiation today? These issues
00:10:49have actually been raised by food delivery riders, and we have also received them.
00:10:53Through P-direction, the platform will carry out corresponding compensation. If these compensations are indeed deemed necessary, there is still a possibility that these
00:11:25delivery orders will not be judged as overtime,
00:11:29which can protect the related rights and interests of riders
00:11:33to a greater extent. At the same time, we are also currently conducting
00:11:36road tests and technical connections in some pilot
00:11:40sections in Beijing, precisely to ensure that these
00:11:44faults and accidents
00:11:47are minimized. Hmm, the negotiation and dialogue meeting
00:11:51on the "Platform Economy Turning for the Better" this morning was already the second one.
00:12:27very close partners. From the perspective of protecting the rights and interests of new employment groups, our Beijing City
00:12:31has also introduced many measures. For example, we have the "One Bed, One Room"
00:12:35action, so that riders can sleep peacefully, and there is also the "Caring
00:12:39Meal" project, so that riders can eat more cheaply
00:12:42and more safely. But through rider surveys, we found
00:12:46that the rider's state is mainly on the road. So,
00:12:50their state of eating while on the road not only concerns the rider's
00:12:54.
00:14:55Today, we adopt the means of negotiated control, which is actually
00:14:59a difficult problem we faced in the early
00:15:02stages of algorithm supervision.
00:15:05In the process of algorithm supervision, we always face
00:15:09several difficulties. The first is difficulty in acquisition.
00:15:13Platforms treat some core algorithms as their core
00:15:17business secrets. The second is difficulty in parsing.
00:15:20The algorithms of each algorithm platform are multiplied by hundreds.
00:15:37The laws and regulations are not particularly clear
00:15:41on the nature of many algorithms. For example, regarding the delivery time for riders,
00:15:45whether it's 25 minutes, 30 minutes, or 40 minutes,
00:15:49this cannot be given strong regulation from a legal perspective.
00:15:53The fourth aspect is that it's actually very difficult to grasp
00:15:57the timing of regulation. Early intervention may affect the development of the industry,
00:16:00but late intervention may bring some risks. So, this
00:16:04time we use the concept of consensual governance. That is, we adopt
00:16:08flexible regulation. In fact, government regulation and social governance
00:16:12include both rigid aspects, such as regulation and enforcement, and flexible regulation, which
00:16:16is our consensual governance. Okay, thank you.
00:16:19Thank you, Director Wang, for your analysis. In the past, we would have thought
00:16:23that the greatest benefits of all stakeholders, including platforms, merchants, riders,
00:16:26and customers, were built on the basis of riders'
00:16:30rapid running. Of course, we now think this is problematic. When a problem arises,
00:16:34how can we best.
00:16:53In the past year or so, anti-involution has become a key word in our country's economic work. The involution of the platform economy not only involves itself, but also involves competitors and merchants,
00:16:57especially some food delivery platform companies. For a considerable period of
00:17:01time, in order to compete for instant retail traffic entry,
00:17:05they repeatedly launched billion-dollar subsidy wars.
00:17:46In March this year, a platform subsidy activity detail approved by the Beijing Municipal Market Supervision
00:17:50Bureau showed that if merchants subsidize 6 yuan,
00:17:54the platform subsidizes 1 yuan; if merchants subsidize 8 yuan, the platform
00:17:58subsidizes 2 yuan. This means that when the platform issues red envelopes,
00:18:01most of the cost is borne by merchants. This leads to a food delivery
00:18:05platform's 18-yuan order.
00:19:08In fact, not only on food delivery platforms, but on various Internet
00:19:12platforms, small and medium-sized businesses are in a relatively disadvantaged position.
00:19:16How to change this phenomenon? While setting rules,
00:19:19a number of strong regulatory cases have also been implemented
00:19:23since this year. On April 17, the Market Supervision
00:19:27Administration imposed a huge fine of
00:19:293.597 billion yuan on seven e-commerce platforms
00:19:33for allowing ghost delivery practices. In June,
00:19:37the anti-monopoly compliance rectification of Huolala was announced, including
00:19:41the complete cancellation of mandatory exclusive car sticker rules, returning
00:19:45unreasonable fees to drivers amounting to 120 million yuan, and reducing the overall
00:19:49platform commission rate, which can reduce drivers'
00:19:52burden by over 1.3 billion yuan annually. Through such a
00:19:56typical case, we are led to think about how to ensure that platform enterprises,
00:19:59operators within the platform, workers within the platform,
00:20:03including the truck drivers and consumers we mentioned.
00:20:37Since July 1 this year, the occupational injury insurance pilot program for new employment
00:20:41forms has been fully rolled out in 31 provinces
00:20:45and Xinjiang Production and Construction Corps nationwide.
00:20:48开 。
00:22:20This is a meaningful attempt to promote the unified
00:22:23large market system of the platform economy. So, in this meeting, I
00:22:27think there are two very important highlights. The first
00:22:31is about algorithm evaluation, and the second
00:22:35is about this kind of negotiated governance mechanism. So, these two combined,
00:22:38I think are particularly important for the algorithmic governance of the platform
00:22:42economy. We know that the governance of the platform
00:22:46economy is a new business format, and it is constantly iterating and developing.
00:23:20and risks like delivery times, then this kind of proactive
00:23:24governance is a very meaningful attempt for the development of the platform
00:23:28economy, especially its sustained and healthy development. We always
00:23:32say that algorithms should be good, and we should optimize algorithms, but
00:23:36in fact, algorithms are written by people, and they are also managed by people.
00:23:40Is it that difficult to optimize them? Where do you think the core
00:23:43difficulty involving such interests lies?
00:23:47I think the core difficulty of algorithm governance
00:23:50is about the transparency of algorithms. So, our country
00:23:54actually has corresponding laws and regulations and corresponding systems
00:23:58for the governance of algorithm transparency, for example, the algorithm filing
00:24:01system we are now talking about. The algorithm filing system is a
00:24:05form of filing and formal review. Although
00:24:09it proactively,
00:24:12in a one-time manner, solved some issues of identifying
00:24:16the structural logic of algorithms, it is in real-world scenarios.
00:27:20where the sea temperature in the central and eastern equatorial Pacific
00:27:24continuously and abnormally warms. It belongs to the natural variability
00:27:28within the climate system. It occurs irregularly,
00:27:31with a cycle of two to seven years.
00:30:39As controlling the Strait of Hormuz, the US and Iran each take a stance.
00:30:43The Middle East situation is tense, and the USS Lincoln aircraft carrier
00:30:47has not docked for a long time, causing many to break down and want to jump overboard.
00:30:50As the US midterm elections approach, the Republican Party spends
00:30:54heavily on advertising to block Democratic Senate candidates.
00:30:57Real-time observation of the US.