Google Cloud Speech-to-Text API (Chirp) + Gemini 2.5 Flash Non-Thinking. Treat it as a searchable index of what was broadcast, not a quotation record.
00:00:00of fire and rescue units and requires
00:00:03athletes to have good physical training and
00:00:07extreme concentration.
00:00:10This is the most important quality of fire rescuers, on whom the salvation of human
00:00:13lives depends in a critical situation. From November 2 to
00:00:178, the 21st World Championship among men and the 12th
00:00:20World Championship among women in fire and rescue
00:00:24sports are being held in Baku in the territory of the Republic of Azerbaijan.
00:00:27Representatives participate in them. 20
00:00:30countries, including national
00:00:33teams from Austria, Azerbaijan, Belarus,
00:00:36Germany, Iran, Kazakhstan, Kyrgyzstan, Mongolia, Saudi
00:00:40Arabia and a number of other countries. The Russian Federation
00:00:43is represented by a delegation totaling 39 people, of
00:00:47whom 24 people are directly male and
00:00:50female sports teams of the Russian Ministry of Emergency Situations.
00:00:53The teams are supported by an experienced coaching
00:00:56staff, which allows for full training.
00:01:01comprehensive support for athletes. It is especially important that our
00:01:04national teams are formed from
00:01:07active employees of the ministry from different regions
00:01:10of Russia. These are the strongest athletes who have repeatedly
00:01:13become winners and prize-winners of championships of Russia,
00:01:17the world, Europe and other major international
00:01:20competitions. Yesterday, November 4, our
00:01:24team successfully completed the first stage of the championship, climbing the
00:01:27assault ladder. In this discipline, our men took
00:01:31all three prize-winning places, and women
00:01:33won gold and bronze
00:01:37medals. I would like to note that the Russian national team has always
00:01:40shown high results, consistently entering
00:01:43the ranks of the strongest teams
00:01:47on the planet. The men's team of the Russian Ministry of Emergency Situations debuted at the World Championship
00:01:50in 2002 in Moscow, at that
00:01:54time, since then it has become world champions eight
00:01:58times, five times it has taken second place and four times it has been awarded
00:02:02bronze medals. The women's team has been participating in world
00:02:06championships since 2014 and has already won
00:02:09a confident victory nine times, taking
00:02:12the second step of the podium twice. And now in Baku, our
00:02:15national teams are performing as current
00:02:18world champions. They won this title
00:02:21in a hard struggle within the framework of last year's world championship in Saudi
00:02:25Arabia. At the same time, to date, our main
00:02:28rivals are representatives of the Republic
00:02:32of Belarus, Kazakhstan, Uzbekistan and the People's
00:02:35Republic of China. The competition is serious,
00:02:39but we expect that this year in Azerbaijan our athletes
00:02:42will take the highest prize-winning places. Dear Vladimir
00:02:46Vladimirovich, the fact that, despite the large-scale restrictions against
00:02:49Russian athletes in all international competitions, the team
00:02:52of the Russian Ministry of Emergency Situations performs under the national flag, and
00:02:56the award ceremony for winners and prize-winners takes place to the sounds
00:03:00of the national anthem of the Russian Federation, deserves special attention.
00:03:03In modern conditions, this is of paramount importance for
00:03:07strengthening Russia's authority on the world stage and popularizing
00:03:11the profession of a fire rescuer. Behind these
00:03:13achievements lies a great daily work of the athletes themselves,
00:03:17coaches and specialists of the ministry. We pay special
00:03:20attention to the quality of training
00:03:23training camps, sports equipment and the development
00:03:27of the training base. In this
00:03:29work. we are supported by the Ministry of Sports of the Russian Federation, headed
00:03:33by Mikhail Vladimirovich Dekterev and the Russian Sports
00:03:36Fund. I am grateful to my colleagues for their assistance in the development
00:03:39of fire and rescue sports and the creation of sports infrastructure
00:03:43of the Russian Ministry of Emergency Situations, which is also used in
00:03:46the daily work of fire rescuers.
00:03:50Separately, I would like to thank Vladimir Vladimirovich, you personally for
00:03:53your attention to our sport, to our athletes and invaluable
00:03:57support in resolving issues of participation. in national
00:04:00teams in international
00:04:03championships, including the organization of air travel.
00:04:07For our teams, this is an opportunity to arrive at the competition venue in full
00:04:10and prepare for responsible competitions.
00:04:13Dear Vladimir Vladimirovich, the development of fire and rescue sports is directly
00:04:16related to the most important task of increasing the professional readiness
00:04:20of the employees of the ministry.
00:04:23Thanks to the attention you pay, this
00:04:27issue is being developed systematically.
00:04:40near Kazan, we opened the first world-class
00:04:43training ground in Russia. It allows us to train
00:04:46up to 3,500 specialists annually,
00:04:49as well as to conduct practical classes
00:04:53sports competitions and international
00:04:55exercises. Its capabilities were already
00:05:00tested during joint exercises with rescuers from Russia
00:05:03and Malaysia. We consider the Kazan complex as
00:05:07the basis for further scaling similar
00:05:10solutions in other regions
00:05:13of Russia, if Vladimir Vladimirovich allows your work schedule, it would be an honor
00:05:17for us to present to you the capabilities
00:05:20of this training ground directly on site. At the end of my
00:05:24speech, I want to emphasize that we will continue to improve
00:05:27the level of professional training of the ministry's
00:05:30employees, develop fire and rescue sports,
00:05:33train young people to strengthen Russia's position in
00:05:36international sports competitions. The report is over,
00:05:39thank you for your attention. Okay, thank you very much.
00:05:43I hope for success and further development
00:05:46of applied sports in general, by the way, regarding Olympic
00:05:50sports, we see that and the IOC as a whole
00:05:53and individual international sports
00:05:57federations, the International Court
00:06:00of Sports make decisions in defense of the Olympic
00:06:04Charter and its principles, but unfortunately not all
00:06:07countries are ready to comply with the obligations they once
00:06:11undertook. and
00:06:14continue non-legal, but
00:06:18politicized restrictions against
00:06:20Russian sports, this
00:06:24is a clear gross violation of law,
00:06:27court decisions, and therefore the very
00:06:31institutions of democracy, this is exactly how it should
00:06:35be interpreted, our national Olympic committee should
00:06:38certainly continue its work to protect the interests
00:06:42of athletes, but this is by the way, we
00:06:46will talk about it later,
00:06:48let's move on to
00:06:52the main issues, I first want to thank Kuznetsov
00:06:56Mikhail Mikhailovich for the help he
00:06:59sent me on
00:07:01the interim results of work with citizens' appeals
00:07:05to the Direct Line of 2025, this
00:07:08work has been going on all this year, I would ask ...
00:07:13Mikhail Mikhailovich, now I asked him to prepare within
00:07:16the framework of that document he sent me,
00:07:20to inform all government members on these issues.
00:07:24Please, Mikhail Mikhailovich,
00:07:27Thank you very much, dear Vladimir Vladimirovich, at your request, the People's
00:07:31Front monitors the consideration of 3,2000
00:07:34appeals received on your direct line last year, this
00:07:38is a record, every year the direct line mechanisms
00:07:41are improved. new channels for receiving appeals appear, for example,
00:07:45through the national messenger Max last year a whole
00:07:48600,000 questions were received,
00:07:5181% of the total volume were considered, a third were resolved
00:07:55positively, the rest require more time to resolve, but
00:07:58control. 50%, half of our
00:08:02citizens as a result of telephone communication confirmed that they are satisfied with how
00:08:06their issue was resolved, this is already 4% more than last
00:08:10year, we are growing here slowly, but moving forward, special
00:08:14thanks to Sber and German Gref for
00:08:17partnership, gigachat has become a reliable assistant in
00:08:21receiving and processing appeals. The best
00:08:24regions, Vladimir Vladimirovich, Rostov, Chelyabinsk, Novosibirsk, Kemerovo region,
00:08:28Krasnoyarsk Territory, they worked for
00:08:31100%, we need to intensify work, intensify it in
00:08:34Ingushetia, Kalmykia, Dagestan, Kurgan and
00:08:37Ivanovo regions, among federal authorities, it should
00:08:41be noted. Russia, they have the largest number of appeals under
00:08:45190,000, they processed 99
00:08:49-9 - bailiff service, as well as
00:08:53Roszdravnadzor, these are our good guys, and we need to pay attention to
00:08:56our appeals to the tax Ministry of Emergency Situations, the Ministry of Economic Development and
00:08:59Ros приро надзор, and among large companies, Vladimir Vladimirovich, they also
00:09:03process appeals that come in better, this is Russian Post,
00:09:06Sber, Rosavtodor, Rostelecom and
00:09:09VTB, and there the competition is in the tenths.
00:09:13percentage after
00:09:1495-97%
00:09:17execution. Vladimir Vladimirovich, the government, at your
00:09:20instruction, based on the most sensitive appeals, adopted
00:09:24systemic federal decisions, a single allowance was accrued
00:09:27to 40,000 large families who had a small income excess,
00:09:31more than one and a half million working parents
00:09:35received a family payment with the recalculation of personal income tax, tax
00:09:38cashback, continuous glucose monitoring services
00:09:42were included in the white lists and
00:09:45the disappearance of internet restrictions due to security no
00:09:49longer affects the information that parents of children receive,
00:09:52the horizon for appointments with doctors through public services has become more than 14
00:09:56days, we have always had a lot of appeals on this matter year after year,
00:10:00that people asked to expand these limits,
00:10:03and there is noticeable progress in terms of telephone
00:10:06fraud, according to our surveys, the volume of incoming calls
00:10:10has dropped by more than 40%
00:10:14, for now, the instructions for developing criteria for transferring
00:10:17federal roads to the federal level and back, as well as
00:10:21instructions for preferential mortgages for large families for houses older than
00:10:2520 years, are still in progress based on the results of your direct line. And
00:10:28dear Vladimir Vladimirovich, where for various reasons it is not
00:10:31possible to help through existing state mechanisms, we always look
00:10:35for non-standard solutions, there were many appeals from large
00:10:39families about mobility problems, inaccessibility of taxis, public
00:10:42transport, and we managed to agree with driving schools in Siberia, and now
00:10:46large families can learn to drive for free in Omsk, Krasnoyarsk, Novosibirsk
00:10:50and many other cities of the Siberian Federal District, this did not
00:10:53cost state money. and in fact, a separate small, but
00:10:57important support measure for them appeared. I am sure that the example will be contagious, and we
00:11:01will be able to agree on this in all other federal
00:11:04districts. In Crimea, this year, based on appeals from the direct line,
00:11:0830% of the annual landscaping program was formed, that
00:11:11is, by the decision of the Head of the Republic, a mechanism was introduced, all
00:11:15appeals that are received are processed and form the basis
00:11:18of the landscaping program. And one more example, when the fate
00:11:22of one person is a sufficient reason for changes.
00:11:25legislation, Viktor Ivanovich Mostakov, 92 years old, was in besieged
00:11:29Leningrad during the Great Patriotic War, his parents died under bombing, he was
00:11:32evacuated and lived his whole life in Barnaul, working in the production
00:11:36of engines for combat vehicles, and to obtain the status of a resident of besieged
00:11:40Leningrad, he lacked one week, based
00:11:43on his appeal to the direct line in 2024, he
00:11:47appealed for the first time, an
00:11:49appeal was formed to the Legislative
00:11:53Assembly of Leningrad. St. Petersburg launched this
00:11:56work, there were other appeals on this matter, changes
00:12:00were made, and this year, Viktor
00:12:04Ivanovich received his badge -
00:12:07siege survivor, this is very important for him, Vladimir Vladimirovich, honestly
00:12:10speaking, preparing for the speech, I called him this morning, talked to
00:12:14him, 92 years old, he is cheerful and in excellent spirits and
00:12:17I promised him that I would personally report to you that his request has been fulfilled, he now
00:12:21has no restrictions on the terms for this status anymore.
00:12:25does not exist, dear
00:12:28Vladimir Vladimirovich, briefly, just four more topics that were identified during
00:12:31our work: there are
00:12:34appeals from visually impaired people on the direct
00:12:37line, and there are more than 450 thousand of them
00:12:41across the country on restrictions when using state
00:12:44digital services, the system of voice prompts
00:12:47is imperfect, very often the help of a
00:12:50sighted person is needed to use certain sections
00:12:53of public services, I will not dwell on the details, these appeals
00:12:56exist, the government is certainly working in this direction,
00:13:00but - it seems that in a short time we can significantly simplify
00:13:03life for this category of citizens, just to
00:13:07take into account all their wishes, there is a contextual menu, there are other things
00:13:10that they ask to be voiced so that they can hear it, there are
00:13:14appeals from families with minor children who are in a
00:13:18difficult life situation, whose only housing they took
00:13:21on a mortgage is taken away, we discussed this situation with the Central Bank, now
00:13:25there is a voluntary institution of pre-trial mediation, when
00:13:28an intermediary appears, helping in such situations, colleagues also
00:13:32took certain important steps, credit holidays appeared,
00:13:35but legal literacy among all citizens
00:13:39is very different, and it seems that a state intermediary is needed here
00:13:43in a difficult life situation between a person and a bank,
00:13:47as an option that we discussed with the Central Bank, this is the institution of financial commissioners, to make
00:13:50such mediation mandatory, so that those who have minor children, they...
00:13:57do not lose, even if it is on a mortgage, there are
00:14:00appeals from students from medical universities with a request to
00:14:04open military training centers, former military departments, we are here in
00:14:07dialogue with the Ministry of Defense, their increase will give
00:14:11an opportunity to form an additional reserve of military doctors, the Ministry of Defense
00:14:14and the Ministry of Health are conducting consistent work here, we propose, taking into account
00:14:18the experience of a special military operation and the importance
00:14:21of military doctors and demand among doctors to prioritize
00:14:25the task of creating water, and Vladimir Vladimirovich, we have many
00:14:27appeals from pensioners who cannot afford
00:14:31gas equipment connection within the framework of social gasification. In a number
00:14:34of regions there are appropriate support measures, where they fully
00:14:38cover the connection of equipment - but this
00:14:42is not everywhere, and often it is pensioners who live year-round on their plots,
00:14:45this is the key to their happy and long
00:14:49life, during the discussion it turned out that perhaps
00:14:52an installment payment mechanism would be suitable, at least for
00:14:56single pensioners, where one person's pension will
00:14:59definitely not be enough to save up for gas equipment,
00:15:03perhaps such a mechanism with the banking community could be
00:15:06considered. Dear Vladimir Vladimirovich, I would like to thank you for
00:15:09the instructions for working with appeals from the direct line, for our
00:15:13team there is nothing more significant than being able to help such
00:15:17a large number of our citizens, thank
00:15:18you very much. Thank you and
00:15:22everyone who, together with you, within the framework of the People's Front,
00:15:26works on processing these
00:15:29requests, on answers, I ask
00:15:33you not to leave this and to work with the government,
00:15:36with the Presidential Administration, with
00:15:39management teams in the regions,
00:15:42if something doesn't work out, if some difficulties arise, please, just
00:15:46like in this report to me, please, report, we will
00:15:50respond accordingly, including at the interdepartmental
00:15:54level with
00:15:57the formulation of my instructions, instructions
00:16:01of the Prime Minister, thank
00:16:04you very much, and you mentioned that Sber...
00:16:07helped with artificial intelligence, with
00:16:11the use of artificial intelligence in processing these
00:16:14appeals, German Gref, maybe you can say a few
00:16:17words,
00:16:20yes, good evening, dear Vladimir Vladimirovich, dear colleagues,
00:16:24at the request of Dmitry Sergeevich Peskov, we have been connected to the direct line
00:16:27for the third year now and together with colleagues from the People's
00:16:31Front are actively
00:16:33participating in this, when a person writes to the direct
00:16:36line, he does not know that his letter is one of 3
00:16:40million, for him it is
00:16:42the only one, and for a huge team of volunteers
00:16:46who were engaged in reviewing letters,
00:16:49this is a gigantic work, an absolutely overwhelming
00:16:52task, and 16 thousand
00:16:55people are not able, of course, to read the entire
00:16:58array of appeals,
00:17:01it was for this purpose that artificial intelligence was involved, and
00:17:05I will say a few theses about the results of last
00:17:09year's direct line, firstly, each of
00:17:12the 3 million appeals last year was read before the start of your
00:17:16broadcast, and not selectively, not by keywords,
00:17:19each appeal that was sent
00:17:22via messenger Max via SMS messages,
00:17:25or telephone calls were transcribed,
00:17:28and telephone calls are divided approximately
00:17:31in half, half
00:17:34are received by telephone operators, and half... er
00:17:38dictated to the answering machine, and now
00:17:42each of these messages
00:17:44is read in an average of 3 seconds,
00:17:47and Gigachat, as an experienced specialist, clearly
00:17:51understands what the person is asking for,
00:17:53where he is calling from, how urgently he
00:17:57needs this or that help. Previously,
00:18:00before the President's broadcast, approximately 50%
00:18:04of appeals were read with colossal efforts.
00:18:11This year, last year, a separate category
00:18:14of urgent cases was allocated, and out of 3
00:18:17million appeals, artificial intelligence identified
00:18:206,000 appeals where waiting for the direct
00:18:23line was not possible, they went to
00:18:26work long before the start
00:18:29of the broadcast, for example, in Anapa,
00:18:32a woman who was rapidly losing her sight and could not get
00:18:36a quota for an operation for 2 years. The Ministry of Health, having received
00:18:39the appeal, allocated a quota on a priority basis
00:18:43by the time the direct
00:18:45line was held, the operation was performed and her only
00:18:49eye was saved, in Primorye a woman with
00:18:53a disability for 2 years asked to be rehoused from a crumbling
00:18:57house, after appealing to the direct line, the house was recognized
00:19:00as unfit, but the move was scheduled for the end
00:19:03of February, in Primorye there were already
00:19:06frosts and... and this appeal was marked
00:19:09as urgent and also before the
00:19:13direct line was held, the woman was rehoused, now she lives in
00:19:16a renovated apartment, there are quite a lot of such
00:19:20cases, these 6,000 appeals last year
00:19:23were resolved with the urgent
00:19:27intervention mark, all these
00:19:30problems were resolved,
00:19:32the second
00:19:35second advantage is that artificial intelligence can
00:19:39generalize topics, if it sees that many people either in
00:19:42the region or throughout the country are addressing the same
00:19:45problem, it formulates this problem and
00:19:49sends it as a typical one to the relevant body
00:19:53responsible for its solution.
00:19:57For example, in the Ryazan region many people wrote
00:20:00separately that for months there were no glucometers
00:20:04and test strips for diabetics in pharmacies,
00:20:07all these appeals were collected in a single system and the Ministry
00:20:11of Health solved
00:20:14the problem of supplying pharmacies within
00:20:1724 hours all these devices arrived at
00:20:20the pharmacy network, in general the problem was resolved, there were
00:20:24more than 200
00:20:27such systemic problems
00:20:30and very good cooperation was established, I must say that the guys in
00:20:34the People's Front put their heart into it and...
00:20:37a number of ministers, in particular the Ministry
00:20:40of Health, the Ministry of Education, created hotlines for
00:20:44interaction and very quickly solved
00:20:47incoming problems, what will be new this
00:20:51year, Vladimir Vladimirovich, this year we
00:20:54are adding to the practices of last
00:20:57year, virtually complete
00:21:01shutdown of the answering machine, because
00:21:04the answering machine puts a huge load on the Rostelecom
00:21:06lines and could not cope with
00:21:09the flow, and
00:21:12a person had to dictate his problem to the answering machine
00:21:16within one minute, elderly people call and very often they
00:22:50will find out the essence and, for
00:22:53nine out of ten appeals, a solution can be
00:22:57taken from the first time, it will no longer be
00:23:00necessary for the relevant employees of ministries, departments,
00:23:04regional authorities to call
00:23:07again and clarify the essence
00:23:10of the issue, we think that we will solve this problem
00:23:13by 90% with the introduction
00:23:16of the Gigachat assistant, the assistant.
00:23:21Thus, this year we have significantly
00:23:24enabled automatic routing of all
00:23:27requests, they will also be automatically
00:23:30routed to the authority or
00:23:34organization, commercial
00:23:37company, that is responsible for resolving a particular appeal.
00:23:41Thus, technologies do not replace people
00:23:44who solve problems on the ground, there will still be a huge
00:23:48place for people. But this year it will be
00:23:51much easier to call
00:23:55and write about your problem,
00:23:57in this regard, help for people will come much faster and
00:24:01much more accurately in full volume.
00:24:05Thank you very much, I want to thank both the administration and the People's
00:24:08Front, indeed,
00:24:10this is the third year in a row we have been working as one
00:24:14team, and it is a great honor for us
00:24:17to participate in this absolutely informal
00:24:20business and help
00:24:23resolve people's problems, thank
00:24:26you very much, uh-huh, German Gref,
00:24:29thank you and your employees, Sber
00:24:32is undoubtedly one of our leaders
00:24:36in the development
00:24:38of sovereign sovereign
00:24:42artificial intelligence platforms
00:24:44for use, and this is already a very important
00:24:48one, yes, a very important one.
00:25:20during a conversation with ministers, the president took part in the opening of new
00:25:24educational institutions in the regions. Well, now
00:25:27the reaction of the Russian Foreign Ministry regarding the scandal in Ukraine with secret
00:25:31torture chambers, this is not just repression, but the destruction
00:25:34of people by the Kyiv regime, said the official representative of the Russian Foreign
00:25:38Ministry Maria Zakharova. Kyiv panicked
00:25:41and tried to hush up the scandal around the secret torture chamber, bringing
00:25:45police to the scene, Zakharova concluded.
00:25:47information from the Ministry of Defense on the situation at
00:25:50the front line, units of the Northern group of troops improved their tactical
00:25:54position in the Kharkiv region, several brigades of the Ukrainian Armed Forces were hit in the
00:25:57Sumy region. During the day in this sector
00:26:00front the enemy lost about 200 servicemen, three armored vehicles
00:26:04three Rap stations. Fighters of the center are knocking out Ukrainian
00:26:07formations from the territory of the DPR. Battles are now taking place in the area of Kamenka,
00:26:11Krivorozhye and Yakovlevka. In the Zaporozhye
00:26:14region, military groups of the Dnieper are operating in the area of Orekhovo and
00:26:18Priobrazhenka. The нанесение strikes continue
00:26:21on energy facilities, warehouses of transport and logistics
00:26:24infrastructure in Isu on the territory of Ukraine.
00:26:27The professional holiday of military
00:26:31intelligence officers was celebrated today by Defense Minister Andrei Belousov,
00:26:35the head of the department thanked for dedicated service and noted that
00:26:38today, in the conditions of modern challenges, military intelligence officers
00:26:41show high professionalism, exceptional
00:26:44courage and endurance, and also successfully solve tasks during
00:26:48a special military operation.
00:27:54The President's meeting with the Cabinet of Ministers on the development of professional
00:27:57education, where new and renovated colleges
00:28:01and...