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00:00:01whether in roads or in
00:00:07weather, solar
00:00:12Good morning, Syrian News viewers. Have a happy and blessed day
00:00:15everyone. Good morning, Rama.
00:00:19the quality of materials offered in Good morning, Mirna, and good morning to you, our viewers. Have a happy day. Now,
00:00:21let's go and follow up on the most important topics of our episode this
00:00:23morning.
00:00:28products or food in the market through the camera. It requires In the Aleppo countryside, four drinking water stations have been rehabilitated
00:00:31to increase their operational efficiency and enhance the stability of water access to the beneficiary
00:00:35where it was ensured that areas.
00:00:39Surveillance cameras to monitor the work of consumer protection patrols
00:00:43in Hama Governorate to document their supervisory rounds and control
00:00:46markets and supply violations.
00:00:50Protection, we oblige all businesses to
00:00:53the district level, no more
00:00:57displayed in
00:00:58due to the great damage to
00:01:09to develop market
00:01:39Again, good morning, with blessings, and we start our morning today from Homs.
00:01:44weak financial capabilities. This In the framework of efforts to improve the service reality in the city and rehabilitate the affected
00:01:48neighborhoods, a campaign entitled "Ather" was launched to repair infrastructure
00:01:53increase transparency and address the damage left by the war of the former regime on
00:01:56these areas. Yes, Mirna, let's talk more about the "Ather" campaign and the nature of the
00:02:00work it includes and its impact on improving the reality of the affected
00:02:03neighborhoods. We move to our correspondent Hussein Al-Ziraei from Homs. Good morning,
00:02:07Hussein. First, Hussein, tell us about the "Ather" campaign and what
00:02:11are the main goals it seeks to achieve in the affected
00:02:14neighborhoods in the city
00:02:15of Homs.
00:02:20Yes, good morning, Rama. Good morning,
00:02:23which operate in secret or in Mirna. The "Ather" campaign is a package of projects launched by the Homs Governorate. In a special
00:02:27statement to Syrian News, the Governor of Homs, Mr. Morhaf
00:02:31work and the primary goal of Al-Naasan, stated that the project
00:02:34package, worth 4.5
00:02:37million dollars, is a rehabilitation package for the neighborhoods
00:02:40that were destroyed during the former regime's era
00:02:43and for repairing the infrastructure
00:02:47full of challenges, in these neighborhoods, especially after the liberation operation. There was a
00:02:52methods in gradual return to these neighborhoods, and these neighborhoods
00:02:54system in Homs Governorate, whether in are in dire need of these repairs and rehabilitation
00:02:57of the infrastructure to complete the return of residents to these
00:03:03place and the blockages that neighborhoods, in addition
00:03:04complaint about to preparing some roundabouts in these neighborhoods that cause traffic
00:03:08jams
00:03:11positively on in these areas, such as the University roundabout, which was completely removed and this
00:03:15place was rehabilitated, and smart
00:03:19traffic lights are being installed
00:03:22Protection in Hama. You brightened this to secure this place and prevent traffic
00:03:25jams at this location, in addition to
00:03:28preparing only the sewage system,
00:03:32in addition to repairing roads, in addition to providing
00:03:35electricity and water to these neighborhoods. There was Karm Shamsham neighborhood,
00:03:38this neighborhood that electricity has not reached
00:03:42since the liberation operation. These projects entered
00:03:45it, and workshops began
00:03:48extending the electrical network and providing
00:03:52You brightened this it with electrical transformers. Electricity reached
00:03:55Karm Shamsham neighborhood, and residents began returning to this neighborhood
00:03:58and securing the necessities of life for these neighborhoods is a primary
00:04:02reason for the return of residents.
00:04:05the business, then we in And there are many residents outside the city due to the lack of these necessities and the lack
00:04:09of these facilities in these neighborhoods, especially if they are
00:04:13basic necessities
00:04:14in the context of enhancing market such as water, electricity, and sewage. So, work is underway
00:04:17to equip them by Homs Governorate in cooperation with the City
00:04:21Council, and it was named
00:04:22it would be enough for people the "Ather" campaign because of the impact it leaves on these
00:04:26neighborhoods in terms of repairs
00:04:29and between the idea and the brush, this and successes in returning residents. The "Ather" campaign, as you are saying, Hussein,
00:04:32to what extent can this campaign contribute to accelerating the return
00:04:35of life to the affected neighborhoods and improving the service reality there
00:04:38as well?
00:04:44Yes, as you mentioned, there are neighborhoods that still have
00:04:47no electricity,
00:04:50important violations recorded in such as Karm Shamsham neighborhood, Al-Khalidiya neighborhood. Some parts of this neighborhood
00:04:53have no water. There are also some
00:04:56parts of Baba Amr neighborhood that had
00:05:00no drinking water, in addition to Hader
00:05:02Price advertising in Baalbaki, which suffered great destruction and bulldozing
00:05:05of these houses. This "Ather" campaign entered
00:05:09these neighborhoods and began rehabilitating the infrastructure,
00:05:14electricity and drinking water, in addition
00:05:17to sewage
00:05:20paths. Joubar neighborhood, which was supplied with drinking water,
00:05:24in addition to Al-Sultaniya neighborhood, which will be worked on now, whose residents
00:05:28suffer from a lack of drinking water. These
00:05:31basic components, if provided to these neighborhoods, also,
00:05:35after the preparations for schools that were in previous campaigns
00:05:39and preparations in some basic services, but
00:05:42these services are the components of life, the components of life for families
00:05:46to return to these neighborhoods. So, providing these components
00:05:50is what helps effectively
00:05:52and urgently to return residents to these neighborhoods.
00:05:55Many residents have not returned to their homes due to
00:05:59the lack of these services and the lack of electricity, water, sewage,
00:06:02and roads. The vehicles, there was
00:06:06Wadi Al-Arab, meaning vehicles do not reach houses
00:06:10the roads. Yes, Hussein, does the campaign rely on a specific
00:06:14timeline for completing the work, and what is the expected duration for completing
00:06:18these
00:06:18repairs?
00:06:23Yes, when this package was launched,
00:06:27this campaign was set
00:06:29within a timeframe, but there was a defect from the
00:06:33executing company, as the City Council stated in an official statement through the
00:06:37Media Directorate, that there was a defect from one of the companies,
00:06:40which caused a delay in this
00:06:42campaign. A contract was signed with another executing company to help this
00:06:46campaign to speed up its operations,
00:06:49but there was no clear timeline
00:06:52due to these delays that appeared
00:06:55from the executing company
00:06:59the arrival of winter and the heavy
00:07:03rainfall that fell on this
00:07:07city. There was a delay in it, but this campaign continues
00:07:10until all of these are secured.
00:07:13Yes, well, Hussein, who are the parties and what is the role of
00:07:16the local community in this campaign, and what are the most prominent
00:07:20demands that residents are conveying today? What are the priorities
00:07:23that need additional interventions during the next
00:07:26phase?
00:07:31Yes, the implementers of this campaign are
00:07:35Homs Governorate and the City Council, in addition to the service
00:07:38directorates in this city. There was
00:07:42participation from residents and neighborhood committees
00:07:46in organizing and establishing basic services
00:07:49to direct repairs towards basic
00:07:53services in these neighborhoods. The basic
00:07:56necessities for these neighborhoods and the main demands
00:07:59of the residents are to provide electricity, water,
00:08:03and sewage. Today, the sewage
00:08:06the city or the countryside, needs complete repair and
00:08:10reconstruction of the zero point due to the great destruction in this
00:08:15lead to harm to residents
00:08:18and many
00:08:21problems that residents face due to the overflow
00:08:24of sewage in some areas. There is also
00:08:28damage to the Orontes River due to
00:08:31the overflow of sewage towards the Orontes River. So, the main
00:08:34demands of the residents are to repair the sewage system and provide electricity
00:08:38and drinking water. Thank you for all these efforts,
00:08:41and thank you, our correspondent Hussein Al-Ziraei, you were with us from Homs.
00:09:33From Homs, Rama, to the Aleppo countryside, where
00:09:36securing drinking water is one of the most prominent daily needs of the residents,
00:09:40and the continuity of this service is linked to the efficiency of the pumping
00:09:43and treatment stations and the readiness of the infrastructure and distribution
00:09:46networks. Yes, Mirna, and in the Aleppo countryside, efforts continue to improve the water supply
00:09:50through the rehabilitation of four drinking water stations
00:09:53to increase their operational efficiency
00:09:57and enhance the stability and access of water to the beneficiary areas.
00:10:00What are the most prominent works implemented in these stations, and what is their impact
00:10:04on the service reality and plans for their sustainability in the coming period?
00:10:08To talk more about this topic, we welcome our guest, Mr. Ahmed
00:10:11Hassan Al-Sheikh, Director General of the General Company for Drinking Water and Sanitation
00:10:14in Aleppo Governorate. Good morning and welcome.
00:10:18First, what are the four stations included in the major rehabilitation
00:10:22works in Aleppo, and what are the criteria adopted
00:10:37assessed the needs of the Aleppo
00:10:40countryside and set a priority. Of course,
00:10:43we say it's either to improve the water flow or if the water
00:10:47is cut off from some main cities or
00:10:50villages or basic villages towards
00:10:54currently towards a group of villages that did not receive water except
00:10:57by external sources and were somewhat rough
00:11:00and whose residents' capabilities were weak if they, for example, did
00:11:04popular work. So these villages were a group, they were Mujbina,
00:11:07Al-Houta, Basratun, poor residential communities,
00:11:11in addition to the
00:11:14Bala area. Of course, the Minister was contacted
00:11:18through
00:11:21the International Cooperation Department, and we sent appeals
00:11:26to international organizations. So the Mansoura organization
00:11:29and World Vision responded, and we, of course, completed
00:11:33these stations within three months
00:11:36and put them into full service.
00:11:40In full service, Mr. Ahmed, but what are the most prominent technical
00:11:43works that were implemented in these stations? Did they include the rehabilitation
00:11:47of mechanical and electrical equipment, pumping and distribution
00:11:50networks as well?
00:11:53Yes, dear teacher. Of course, the most important things are the installation of
00:11:57solar energy systems, which give sustainable energy
00:12:00at zero cost,
00:12:02meaning this reduces the cost of a cubic meter
00:12:06reaching people due to their
00:12:09is the first matter. The second matter is the good equipping of pumping
00:12:12rooms, the good equipping of tanks,
00:12:16and pinpoint repairs in additional water networks.
00:12:18Replacements are available, meaning
00:12:22we can say that we started almost
00:12:25from scratch, and thank God, the four
00:12:27stations, or rather, five, one
00:12:30after the other, in the Basratun area, all of them
00:12:42dear teacher, is about 26,500
00:12:46beneficiaries. Hmm.
00:12:49Yes, if we talk about to what extent these
00:12:53stations suffered from a decline in operational readiness before
00:12:57the start of rehabilitation works, and what were the most prominent challenges faced by the work
00:13:00teams?
00:13:03Yes, teacher. The area we are
00:13:07talking about is an area that was
00:13:12from mines to extreme
00:13:15roughness from tunnels, because of the
00:13:18security conditions that it went through during a period before liberation, then
00:13:22after liberation, of course, teams from
00:13:25several parties worked to repair these areas
00:13:29until 2026. We preferred that we could
00:13:32be in these areas and return
00:13:35their people to the barracks and, for example, provide
00:13:38basic services, which are water and the sewage
00:13:41network. As soon as we got the green light, it became a completely
00:13:45safe area, and there were many residents there, God willing.
00:13:48Of course, as we said, from the beginning, we informed international
00:13:52organizations, and they answered the call, and thank God. God was generous. Of course, there
00:13:56were great challenges during the work, including the presence
00:13:59of a series of tunnels that were there that were used for
00:14:03other purposes. This, of course,
00:14:07costs for organizations, but thank God,
00:14:10and with the guidance of the Minister and the Governor, we were able to
00:14:13overcome all difficulties, even though they were very great challenges because we had
00:14:17a primary goal. May God give you strength. Yes. Well, Mr. Ahmed, will
00:14:21these works lead to an increase in the capacity of the stations,
00:14:25or is the primary goal only to restore operational
00:14:28efficiency and improve the regularity
00:14:31of the service?
00:14:33Well, it will certainly improve greatly. We said at
00:14:37the beginning that water was almost
00:14:40very scarce. We replaced it with pumps
00:14:44with maximum capacity so that
00:14:47currently in a good way. In addition to that, dear teacher,
00:14:51the water for people in these poor areas
00:14:55was safe,
00:14:57right?
00:15:01Now, after
00:15:02and
00:15:07Yes, if we talk,
00:15:10yes, yes, if we talk about the expected timeline
00:15:14for the stations to return to full operational capacity,
00:15:17and have they all entered service
00:15:19already?
00:15:23Yes, all of them have entered service.
00:15:25But in this energy source, solar energy, of course, it
00:15:29works when there is, of course, good light.
00:15:32So we have to look for an alternative source, so it was
00:15:35provided by the water institution
00:15:39with generator sets that work in case there is no, of course, like our current
00:15:44energy does not work. Therefore, generator sets
00:15:48work on diesel, in addition to that, in partnership with the electricity company
00:15:52in Aleppo, it will hopefully be supplied with electrical transformers
00:15:56so that we have a triangular energy
00:15:59source for sustainable water pumping
00:16:03for the residents. Mr. Ahmed, what is the role of the institution?
00:16:07How does it work to ensure the sustainability of the stations after their rehabilitation
00:16:10and prevent the decline of their efficiency or even the recurrence of breakdowns
00:16:13in the future?
00:16:17Madam, we have water units available
00:16:21at the district
00:16:22level.
00:16:25There are water and sanitation units available at
00:16:30than 10 km from the work sites, in addition to the station
00:16:34employees, in addition to remote monitoring
00:16:38devices. We know that in case
00:16:41of a stop or any fault in any site, maintenance
00:16:44teams go directly and as quickly
00:16:48as possible. They have the necessary approvals to take the necessary action, whether it is pulling
00:16:52pumps for maintenance or if there are network
00:16:55breaks or otherwise. This issue is under control, by the grace of God
00:16:59Almighty, and is increasing day by day, God willing. Yes,
00:17:02Mr. Ahmed, to what extent does the drinking water system in rural
00:17:06Aleppo need additional interventions at the level of networks, tanks,
00:17:09and also transmission lines to ensure fair and regular water
00:17:13access to
00:17:14the residents?
00:17:17Madam, the matter is long. The matter
00:17:21is, we can say that we had a period of destruction
00:17:24of about 15 years, during which no significant work was done. When we
00:17:28enter an area currently, since liberation, we do not leave it
00:17:32until it is complete, meaning 100% of the water reaches every
00:17:35person with an adequate flow. The necessary individual share
00:17:39is about 50 to 100 liters per day.
00:17:43So we are entering this gradually. I have currently
00:17:47talked about five stations, but if you allow me to talk
00:17:50about the larger expansion, we have, by 2026,
00:17:53we have reached, meaning we have pumped water.
00:17:57We haven't talked about these. We have installed
00:18:00solar energy systems, about 17 solar energy systems that feed about
00:18:0470 to 80 residential communities. Maintenance
00:18:08work on submersible pumps and so on in 138 locations.
00:18:11Maintenance and installation of generator sets in nine locations.
00:18:15We have, for example, the replacement of old water networks
00:18:19of about 15 km,
00:18:21the expansion of networks of about three to four km, pinpoint
00:18:25maintenance of about 3,000 points available across
00:18:29the governorate. Removal of waste
00:18:31and encroachments and so on. And these people, of course, in the absence
00:18:34of law, yes, most people
00:18:37were, you know, there might have been leaks or they were
00:18:41encroaching on public networks, so we removed about a thousand and
00:18:45we are still going on with this matter. So this matter, God willing, we will
00:18:48follow up on it first and foremost with the support of our brothers in the governorate,
00:18:52with the support of the Minister, with the support of
00:18:55the local authorities, and we will suppress these
00:18:57violations first and foremost, God willing, and every
00:19:01month, by the grace of God Almighty, we have something new
00:19:04that serves our people. I can give you good news that in
00:19:08less than a month, we will have five or six stations entering service,
00:19:12God willing. Yes, and therefore there will be a guarantee
00:19:15for fair and regular distribution among the residents. Blessed are all these
00:19:19efforts aimed at improving the water supply
00:19:22in rural Aleppo. Many thanks to Mr. Ahmed Hassan Al-Sheikh, Director General
00:19:25of the General Company for Drinking Water and Sanitation in Aleppo Governorate.
00:19:29morning.
00:19:48Mirna, from rural Aleppo to Hama,
00:19:51oversight and controlling supply violations in Hama
00:19:55Governorate, surveillance cameras emerge as a tool
00:19:57to monitor the work of consumer protection patrols and document their
00:20:01supervisory rounds. That's right, this step contributes to monitoring the performance
00:20:04of patrols and detecting violations and ensuring compliance with laws
00:20:07and regulations governing markets and developing oversight work
00:20:11and protecting consumer rights. Let's watch the following material and then we'll continue
00:20:15our discussion.
00:20:19Starting from enhancing the transparency of oversight work and keeping pace with
00:20:23digitalization, the Ministry
00:20:25of Industry and Internal Trade has provided the Directorate of Internal
00:20:28Trade and Consumer Protection in Hama with surveillance cameras
00:20:32for field observers, in order to
00:20:35record the work of these patrols on a daily basis
00:20:38and send it to the Ministry. Also,
00:20:41work is currently underway to develop oversight work through the
00:20:45QR file and digital transformation in general for the work
00:20:48of these patrols.
00:20:54Today, we conducted supervisory rounds in the markets of Hama city, where
00:20:58patrols were provided with surveillance cameras in order
00:21:02to keep pace with the development and digital transformation that
00:21:05the Ministry seeks. Each patrol was provided with a camera
00:21:08in order to increase transparency between
00:21:12the observer and business owners
00:21:15and to document the oversight work we are
00:21:18doing. During the tour, several shops
00:21:22and several businesses were visited,
00:21:25prices were clearly and explicitly announced, and invoices
00:21:29were followed up and checked, and the validity of materials
00:21:33was confirmed to ensure their validity, in order for our fellow citizens
00:21:36to obtain safe
00:21:38and sound food.
00:21:43Well, dear viewers, to talk more about this topic,
00:21:46we welcome our guest, Mr. Hazem Sarmani, Director of Internal
00:21:50Trade and Consumer Protection in Hama. Good morning and welcome.
00:21:54First, what is the goal of adopting surveillance cameras
00:21:57to monitor the work of consumer protection patrols
00:22:00in Hama? Good morning to you and to our dear
00:22:03viewers. First, we, in Internal Trade and Consumer Protection, and since
00:22:07the beginning of the liberation, we set
00:22:09a plan to modernize work methods and
00:22:13keep pace with developed countries in this field,
00:22:16and we took several good
00:22:20steps, including coding commercial establishments with QR
00:22:24codes, and electronic control,
00:22:26and
00:22:29electronic archiving, and electronic reports,
00:22:33and recently, these cameras accompanying
00:22:36supply patrols. All these
00:22:39modern or digital methods
00:22:43in work in markets
00:22:46and businesses, for sure. Well, Mr. Hazem, how is
00:22:50the mechanism of using these cameras in following up supervisory rounds?
00:22:53Is their mission limited to documenting the work of patrols, or does it also
00:22:57include monitoring supply violations?
00:23:00No, no, honestly, this camera, of course, each
00:23:04patrol is accompanied by cameras that accompany
00:23:06the patrol's work from the beginning of their departure, the patrol's departure from
00:23:10the directorate until the patrol's return to the directorate, meaning
00:23:14throughout the patrol's work during
00:23:17the day. The
00:23:21the camera is documentation, but through
00:23:24filming, a large number
00:23:27or a fair number of supply
00:23:31violations can be detected, but the first goal of the camera is
00:23:34the issue of documentation and guaranteeing
00:23:37for the observer and for the business owner in case
00:23:41of a dispute or an objection from the business owner that the report is
00:23:44incorrect. Yes, Mr. Hazem, what is the nature of the violations that
00:23:48can be detected and documented through these cameras, and how
00:23:52are violations dealt with?
00:23:55Of course, the violations that are detected through the camera can be price
00:23:59violations,
00:24:03and expiry dates or
00:24:07labels, violations are
00:24:10dealt with
00:24:12routinely and according to legal
00:24:15methods and followed up
00:24:17by the Directorate.
00:24:19Beautiful. You mentioned at the beginning of the discussion that this technology will contribute
00:24:22to enhancing transparency. To what extent will it actually
00:24:26contribute to enhancing transparency and monitoring the performance of patrol
00:24:28members and ensuring their compliance with adopted instructions and procedures
00:24:32as well?
00:24:34All cameras document, as we mentioned, the work
00:24:38of the patrol completely. In case
00:24:41we receive a large number of objections from
00:24:45our brothers in businesses that the patrol has written
00:24:49an unfair or unnecessary
00:24:52report against
00:24:55the Directorate go back to the video. Of course, all videos are saved
00:24:59and not for publication in the IT department in the Directorate of Trade,
00:25:02the Directorate of Internal Trade and Consumer Protection. In
00:25:06case of a dispute or an objection from one of
00:25:09the business owners, we go back to the video and it is
00:25:13watched completely, and a judgment is made based on the video whether the business
00:25:16owner is right or the employee is right.
00:25:20Yes, if we talk about the most prominent supply
00:25:23violations, I mean, were they within restaurants or only within
00:25:26markets? I mean, if we elaborate on the violations that
00:25:29consumer protection patrols have recently recorded in Hama
00:25:33markets. The
00:25:36most
00:25:40the last period were violations by dairy
00:25:43and cheese factories and chicken shops.
00:25:47Price violations have decreased significantly.
00:25:52businesses is very good.
00:25:55Food factories are specifically
00:25:58monitored due to the presence of a quantity
00:26:03or the presence of violations in them recently.
00:26:06Yes, this technology will contribute to enhancing
00:26:09transparency, monitoring the work of patrols and supply
00:26:12teams, and also controlling markets. What about protecting consumer
00:26:16rights? How will this step reflect on price control, ensuring
00:26:21markets?
00:26:24Quality cannot be detected
00:26:26from the
00:26:31analysis, taking samples, and analysis in laboratories
00:26:34and reviewing the analysis results to ensure the safety
00:26:38of the food available. What about price
00:26:41control?
00:26:45What about price control? Price
00:26:48control at the Directorate of Internal Trade and Consumer
00:26:52advertise prices, and we also request
00:26:55invoices and match invoices with prices
00:26:59shops. Beautiful. Yes. Let's talk about
00:27:03the most prominent challenges facing the work of consumer
00:27:06protection patrols in Hama and the necessary needs
00:27:12oversight.
00:27:14The most prominent challenges are that we need to change consumer
00:27:17culture to be a partner with us in
00:27:21controlling markets and businesses,
00:27:24as most citizens have become accustomed to the issue of
00:27:27not paying attention or
00:27:31not studying what happens in businesses.
00:27:34We seek through awareness campaigns or
00:27:37visits to schools to educate students
00:27:40and to government departments to raise awareness in case of seeing
00:27:44any violation or in any
00:27:47business, to submit a complaint to the Directorate
00:27:51to be followed up accordingly. Yes, well, after applying
00:27:54this technology and oversight procedures, are you noticing
00:27:58indicators of a decline in violations, Mr. Hazem?
00:28:02A significant decline in violations
00:28:05has been observed, especially recently,
00:28:08with the exception of some unlicensed
00:28:11food workshops. Yes,
00:28:13and we are cooperating with the Chamber of Industry
00:28:17and the Chamber of Commerce to find solutions for these
00:28:20unlicensed
00:28:22establishments, as we say,
00:28:26the shadows.
00:28:28Yes, the use of modern technologies also facilitates
00:28:32the work. So, is there a plan to expand the use of modern technologies
00:28:36in oversight work specifically, in a way that enhances the effectiveness of patrols
00:28:39and raises the level of response to complaints? Well,
00:28:43as we said at the beginning, we organized, we updated
00:28:47several we updated more than one step in
00:28:50the matter of work methods and oversight
00:28:55markets, including the QR code, electronic control,
00:28:58and the camera.
00:29:00Any business that has a QR code, any citizen can
00:29:04submit any
00:29:07the business if it violates or if there is
00:29:10a violation in it. Yes, we hope that this step will reflect
00:29:14the citizen, on price control, and also
00:29:18protecting consumer rights in general. We would like to thank Mr. Hazem Sarmani,
00:29:21Director of Internal Trade and Consumer
00:29:24morning.
00:30:12Mirna, we conclude our segments